A-Plan Insurance Reviews

Name: A-Plan Insurance
Rating: 4.71

4.7 Rating 6,097 Reviews

95 %

of reviewers recommend A-Plan Insurance

Company Reviews

Questions

Metrics

4.7

Based on 6,097 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01993 893311

Email:

marketing@aplan.co.uk

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A-Plan Insurance 1 star review on 11th September 2025

This WasAp(+4473 88697958.)And Harrylucy977atGmail. Com Came For Me When I Got Scam

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“good fast service with excellent information about product,”

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Posted 9 years ago

“The staff was helpful and friendly.”

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Posted 10 years ago

“Happy with service and staff.”

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Posted 10 years ago

“Very helpful at finding a good price for my new car insurance. Polite and pleasant staff.”

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Posted 10 years ago

“I could not fault there commitment and attitude to give you everything needed for a hassle free insurance [ top marks] kind regards M J Allen”

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Posted 10 years ago

“Personal service good , however had to wait 3 weeks longer than stated to receive promotional gift voucher.”

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Posted 10 years ago

“Prompt service ... easy contact ... called me as promised and delivered policy etc efficiently”

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Posted 10 years ago

“Very good but to expensive”

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Posted 10 years ago

“No problems with the service whatsoever.”

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Posted 10 years ago

“I am new to A plan but so far l am very pleased, and all my questions have been answered. My promised m/s vouchers arrived without any prompting. Yes l would recomend the company to others in the future .”

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Posted 10 years ago

“Excellent customer service. However there was a massive increase in policy after moving to a more desirable area than before where car crime lower. Very strange”

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Posted 10 years ago

“Good quick, competitive, if I have a claim I hope service is as good.”

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Posted 10 years ago

“Fast efficient service. Very friendly and helpful staff. Will look to insure this company again.”

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Posted 10 years ago

“Very easy setting it up staff were very polite and did not use complicated terminology all questions answered A pleasure to do business with”

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Posted 10 years ago

“The staff were very helpful and friendly. I had to call back to make in amendment and this was done very promptly.”

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Posted 10 years ago

“Friendly . Professional, Helpful and they saved me money. David L Smith Alton Hampshire”

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Posted 10 years ago

“I found you very polite and very helpful l had a very good quote would have liked it to be a little bit lower but never mined perhaps next year will be better .”

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Posted 10 years ago

“Very good covered quickly even after no claims had lapsed were able to still do a good deal. Although did receive a follow up call re connection of proof of no claims which was a wasted call as already had details otherwise would of given 5*.”

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Posted 10 years ago

“A very friendly process to get the insurance. However having sent the original documents back because some of the information was entered incorrectly I am still waiting for the corrected documents. It would be appreciated if this can be seen to and the new documents sent out.”

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Posted 10 years ago

Dear Mr Baxter, Thank you for the feedback. I have raised this with your local branch and asked them to get the updated documents over to you asap. Best Regards, Frans Gerber, A-Plan Insurance

Posted 10 years ago

“very helpful staff also it is nice to be able to speak to staff who know the product they sell”

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Posted 10 years ago

A-Plan Insurance is rated 4.7 based on 6,097 reviews