A-Plan Insurance Reviews

Name: A-Plan Insurance
Rating: 4.71

4.7 Rating 6,095 Reviews

95 %

of reviewers recommend A-Plan Insurance

Company Reviews

Questions

Metrics

4.7

Based on 6,095 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01993 893311

Email:

marketing@aplan.co.uk

Write Your review

Tell us how A-Plan Insurance made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“good fast service with excellent information about product,”

Helpful Report

Posted 9 years ago

“The staff was helpful and friendly.”

Helpful Report

Posted 9 years ago

“Happy with service and staff.”

Helpful Report

Posted 9 years ago

“Very helpful at finding a good price for my new car insurance. Polite and pleasant staff.”

Helpful Report

Posted 9 years ago

“I could not fault there commitment and attitude to give you everything needed for a hassle free insurance [ top marks] kind regards M J Allen”

Helpful Report

Posted 9 years ago

“Personal service good , however had to wait 3 weeks longer than stated to receive promotional gift voucher.”

Helpful Report

Posted 9 years ago

“Prompt service ... easy contact ... called me as promised and delivered policy etc efficiently”

Helpful Report

Posted 9 years ago

“Very good but to expensive”

Helpful Report

Posted 9 years ago

“No problems with the service whatsoever.”

Helpful Report

Posted 9 years ago

“I am new to A plan but so far l am very pleased, and all my questions have been answered. My promised m/s vouchers arrived without any prompting. Yes l would recomend the company to others in the future .”

Helpful Report

Posted 9 years ago

“Excellent customer service. However there was a massive increase in policy after moving to a more desirable area than before where car crime lower. Very strange”

Helpful Report

Posted 9 years ago

“Good quick, competitive, if I have a claim I hope service is as good.”

Helpful Report

Posted 9 years ago

“Fast efficient service. Very friendly and helpful staff. Will look to insure this company again.”

Helpful Report

Posted 9 years ago

“Very easy setting it up staff were very polite and did not use complicated terminology all questions answered A pleasure to do business with”

Helpful Report

Posted 9 years ago

“The staff were very helpful and friendly. I had to call back to make in amendment and this was done very promptly.”

Helpful Report

Posted 9 years ago

“Friendly . Professional, Helpful and they saved me money. David L Smith Alton Hampshire”

Helpful Report

Posted 9 years ago

“I found you very polite and very helpful l had a very good quote would have liked it to be a little bit lower but never mined perhaps next year will be better .”

Helpful Report

Posted 9 years ago

“Very good covered quickly even after no claims had lapsed were able to still do a good deal. Although did receive a follow up call re connection of proof of no claims which was a wasted call as already had details otherwise would of given 5*.”

Helpful Report

Posted 9 years ago

“A very friendly process to get the insurance. However having sent the original documents back because some of the information was entered incorrectly I am still waiting for the corrected documents. It would be appreciated if this can be seen to and the new documents sent out.”

Helpful Report

Posted 9 years ago

Dear Mr Baxter, Thank you for the feedback. I have raised this with your local branch and asked them to get the updated documents over to you asap. Best Regards, Frans Gerber, A-Plan Insurance

Posted 9 years ago

“very helpful staff also it is nice to be able to speak to staff who know the product they sell”

Helpful Report

Posted 9 years ago

A-Plan Insurance is rated 4.7 based on 6,095 reviews