A-Plan Insurance Reviews

Name: A-Plan Insurance
Rating: 4.71

4.7 Rating 6,095 Reviews

95 %

of reviewers recommend A-Plan Insurance

Company Reviews

Questions

Metrics

4.7

Based on 6,095 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01993 893311

Email:

marketing@aplan.co.uk

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am impressed with the friendly but professional approach of the agent who conducted me through the details. Its refreshing to have the salesperson doing the donkeywork instead of the other way round that buying insurance seems to have become.”

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Posted 9 years ago

“Good simple effective experience in car insurance Slight delay in sending M& S voucher”

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Posted 9 years ago

“All went well with process. Until I was informed of a premium increase. Everdently due to my son being as a second driver on another of my vehicle insurances and an accident claim against us. This was not informed to me by my insurance company or broker ( Swintons ) . This incident was my son reversing into a car in a car park and causing minor damage. He chose to leave a note on car with his details as nobody was in car. Although the third party contacted him once there was no further contact and the third party didn't ask for my insurance details.”

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Posted 9 years ago

“Good service. Contacted me quickly to arrange my car insurance. Although 2 months later and my fiancé is still waiting to receive her gift vouchers that were promised for recommending me.”

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Posted 9 years ago

Dear Mr Hawkes, Thank you for your feedback. I have raised the voucher issue with the branch and they will be contacting you today. Regards, Frans Gerber, A-Plan

Posted 9 years ago

“Very efficient company, who i believe certainly value there customers and i would not hesitate recomending them to others”

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Posted 9 years ago

“My old insurance was very expensive - you were competitive on price - local staff were most helpful”

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Posted 9 years ago

“I had a few days with yhe company, my car was broken and i nedeed to cancel the insurance nothing else.”

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Posted 9 years ago

“I haven't used a broker for a number of years due to online services "being easier". Actually I found this a lot easier and ended up saving money on both my car and life insurance products. Slightly disappointed in terms of responsiveness since I had asked to be called after work and got 2-3 calls during work before the message landed!”

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Posted 9 years ago

“The staff are very quick and efficient.”

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Posted 9 years ago

“Friendly and helpful people to deal with, and what's more, the price was right!????”

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Posted 9 years ago

“Took a little longer than I thought to set up”

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Posted 9 years ago

“They answered all my questions easily and quickly got me the best deal for what I wanted. D. S.”

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Posted 9 years ago

“Excellent service. Very helpful telephone operatives.”

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Posted 9 years ago

“Won't know till I have a claim but initially very helpful.”

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Posted 9 years ago

“very good and polite service”

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Posted 9 years ago

“A very professional polite and knowledgeable service provided. Insurance purchased at most competitive price. How nice it is to TALK to an actual person either in person or by phone.”

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Posted 9 years ago

“Extremely helpful and friendly service - since recommended to colleagues.”

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Posted 9 years ago

“Friendly office good service given”

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Posted 9 years ago

“very pleased with the service I have received, pleased with the price quoted for motor insurance”

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Posted 9 years ago

“Using A plan Wimbledon to help choose Car and Home insurance saved time researching.Although I may have missed out on some loyalty codes and discounts, The after service and assistance in event of claims is a reassuring benefit.”

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Posted 9 years ago

A-Plan Insurance is rated 4.7 based on 6,095 reviews