A-Plan Insurance Reviews

Name: A-Plan Insurance
Rating: 4.71

4.7 Rating 6,095 Reviews

95 %

of reviewers recommend A-Plan Insurance

Company Reviews

Questions

Metrics

4.7

Based on 6,095 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01993 893311

Email:

marketing@aplan.co.uk

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I do feel that more effort could be taken to find better priced companies. I always seem able to find lower tariffs. But as l have been with A Plan for so many years l like to stay with you. Having said that the cover that l have been given has been satisfactory. Thank you for the opportunity to comment. The staff have always been helpful and polite which l appreciate. K C”

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Posted 9 years ago

“We found the whole experience very good. We talked everything through and were given the best possible deal.”

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Posted 9 years ago

“So far, so good. They seem attentive and nice to deal with on the phone.”

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Posted 9 years ago

“Overall very good but would be better with one policy and cheaper for the customer”

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Posted 9 years ago

“Firstly. No worries ref product alas the invite a new business get rewarded seams to have been misleading somewhat regards”

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Posted 9 years ago

“Great service & communications. thank you”

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Posted 9 years ago

“Very helpful service & good advice as I needed business insurance for the first time. Going with A-Plan saved me approx £175.00”

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Posted 9 years ago

“This was the first time in over 25 years that I have used a broker in respect of car insurance. In the final analysis the premium paid was roughly equal to that quoted by my previous insurer but with the addition to the policy of bonus protection. In this first year there was also the bonus of £50 vouchers.”

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Posted 9 years ago

“Service was very good, except as the BMW Car Club member's recommended insurer, you seemed puzzled at first by my request to insure my 2005 BMW M3 on a limited mileage agreed value policy. In fact it took some time for you to find a company to undertake an agreed value cover for the car. Peter James Insurance had already given me a quote with no concern, (they cover two other classic cars I own on typical agreed value schemes), so you can imagine my surprise at your initial response. We got there in the end though, but with good example BMW M3 values increasing all the time, surely I cannot be the first customer to request such insurance? Kindest regards Dennis Wharf”

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Posted 9 years ago

“Getting a quote was easy and the person handling the call was very efficient. He always phoned back when he said he would and came back with a very competitive price. The paperwork arrived speedily. I have yet to go through any claims procedure so cannot comment on that aspect.”

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Posted 9 years ago

“Motor insurance options were explained clearly.”

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Posted 9 years ago

“I needed to insure my deceased mother's house, she had been insured by you in the past, and the matter was dealt with efficiently.”

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Posted 9 years ago

“A good servies very helpful”

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Posted 9 years ago

“the gentlemen I spoke to was very knowledgeable about the product I was enquiring about”

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Posted 9 years ago

“Competitive pricing on car & home insurance, friendly staff and quick to resolve concerns, although had to request vouchers again!”

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Posted 9 years ago

“There are some new employees who are not as well trained and knowledgeable as the previous ones were....”

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Posted 9 years ago

“Easy to deal with. Always answer the phone quickly and always polite, knowledgeable and friendly. I also have my car insurance through A-plan. They take the hard work out of finding the right cover at the right price.”

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Posted 9 years ago

“professional polite and quick service”

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Posted 9 years ago

“Always there to answer and sort out insurance requirements and problems.”

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Posted 9 years ago

“very happy with price of policy for my van”

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Posted 9 years ago

A-Plan Insurance is rated 4.7 based on 6,095 reviews