A-Plan Insurance Reviews

Name: A-Plan Insurance
Rating: 4.71

4.7 Rating 6,099 Reviews

95 %

of reviewers recommend A-Plan Insurance

Company Reviews

Questions

Metrics

4.7

Based on 6,099 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

01993 893311

Email:

marketing@aplan.co.uk

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A-Plan Insurance 1 star review on 11th September 2025

This WasAp(+4473 88697958.)And Harrylucy977atGmail. Com Came For Me When I Got Scam

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Due to a misunderstanding, I found myself being charged an administration fee that I did not recognise. As a gesture of good faith A Plan refunded me this fee. Good service. Well done.”

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Posted 10 years ago

“Very pleased with the service provided polite staff excellent rates.”

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Posted 10 years ago

“You were talking to someone face to face”

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Posted 10 years ago

“They were very clear on explaining what my policy covered and very helpful as I've never had my own car before and wasn't sure”

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Posted 10 years ago

“They advised on the best plan for my circumstances, and got me the best deal, most of all I had a conversation with a human and not a machine”

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Posted 10 years ago

“Nothing is to much trouble, always happy to assist.”

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Posted 10 years ago

“Great service very helpful and polite staff nothing is to much trouble”

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Posted 10 years ago

“Swift and professional response to any queries. Friendly and looking to get best possible deals.”

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Posted 10 years ago

“I was disappointed by a huge increase in my Saga insurance premium for my house insurance and car insurance. My daughter-in-law recommended that I came to your office in Taunton and I was so pleased to find such helpful and informative staff who steered me to several different insurance providers, saving me £100 on my house insurance and £200 on my car insurance.”

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Posted 10 years ago

“Very efficient regarding my Car Insurance.”

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Posted 10 years ago

“Your people at A plan where very helpful and polite, they found car insurance for my wife very quickly and without a fuss, thank you”

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Posted 10 years ago

“Excellent service, no pushy sales tactics and very competitive cover.”

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Posted 10 years ago

“Paul on the phone knew his stuff and what I wanted before I even discussed it Pointed out what items I was forgetting to save trouble later”

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Posted 10 years ago

“Easy To deal with, efficient and knowledgeable”

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Posted 10 years ago

“Recommended by Mazda Garage at Canford Cliffs, quick and easy without being too expensive”

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Posted 10 years ago

“After years of internet shopping, which always got complicated, I found dealing with A-Plan simple. The advisors were helpful, polite and ...... (wait for it) ...... they spoke English in an accent I could understand !!”

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Posted 10 years ago

“Good customer understanding and personal service.”

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Posted 10 years ago

“I have always had a good service from ~A Plan”

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Posted 10 years ago

“the service was very good .how they go about all the insurance for my house which it was better than the T S B”