ActiveQuote Reviews

Name: ActiveQuote
Address: Global ReachDunleavy Drive, Cardiff, United Kingdom
Rating: 4.61

4.6 Rating 1,473 Reviews

91 %

of reviewers recommend ActiveQuote

Company Reviews

Questions

Metrics

4.6

Based on 1,473 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	Greater than 85%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

029 2009 0389

Email:

compliance@activequote.com

Location:

Global ReachDunleavy Drive
Cardiff, United Kingdom
CF11 0SN

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ActiveQuote 1 star review on 17th January 2026

Kim Ramos

ActiveQuote 5 star review on 10th October 2024

Clara

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They set up my insurance incorrectly and now won’t talk to me or return emails (two months) to reimburse me for the lost cover from a claim. I can’t get any contact.”

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Posted 6 years ago

“Very happy with the service and the assistance given.”

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Posted 6 years ago

“Ben was very detailed in answering the questions I had and explained everything I asked.”

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Posted 6 years ago

“The service I received from Hope Hawkins was outstanding. My only regret is that ActiveQuote cannot look after all my insurance policies.”

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Posted 6 years ago

“I have called you, left the message but no one called back to date... this is what you called a service, as far as we are concern, your company is ONLY interested in your COMMISSION from the insurance company. Never again will be buying another policy from you....”

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Posted 6 years ago

“Incredibly helpful and well tailored advice. Excellent customer service. Would thoroughly recommend”

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Posted 6 years ago

“I was recommended to use Active Quote by a friend and I understand why now they were patient and knowledgeable. I will be recommending them myself now.”

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Posted 6 years ago

“Very efficient and helpful in whatever contact I have had with them. I have not made a claim on my policy as at today's date so all contact has been about renewing my policy”

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Posted 6 years ago

“Very informative and made the whole process easy. Would recommend.”

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Posted 6 years ago

“Helpful annual review which resulted in a lower monthly premium, despite being a year older”

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Posted 6 years ago

“Have used their services twice now & have been very pleased with their service. They found what I was looking for without being pushy or inundating me with calls. Polite efficient service.”

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Posted 6 years ago

“Negotiated a better rate for my Health cover. Thanks”

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Posted 6 years ago

“I am contacted each year prior to policy renewal.”

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Posted 6 years ago

“Really great service. Michael was amazing, he quickly and efficiently provided me with the right package for my needs. Def recommend”

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Posted 6 years ago

“Very helpful and attentive. Excellent service. Many thanks.”

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Posted 6 years ago

“Very good customer service”

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Posted 6 years ago

“I was very satisfied with the way mr james Crocker attended to all my questions and enquiries on phone.”

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Posted 6 years ago

“Quick and easy”

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Posted 6 years ago

“Active Quote Consultant was very helpful in sourcing quotes from different providers enabling me to make a decision on my preferred provider.”

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Posted 6 years ago

“ActiveQuote wrote to me (under no obligation) to say that my existing policy was set to dramatically increase and they thought I could get a better deal elsewhere, and together we managed to do so. Thank you Ben at ActiveQuote.”

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Posted 6 years ago

ActiveQuote is rated 4.6 based on 1,473 reviews