ActiveQuote Reviews

Name: ActiveQuote
Address: Global ReachDunleavy Drive, Cardiff, United Kingdom
Rating: 4.61

4.6 Rating 1,473 Reviews

91 %

of reviewers recommend ActiveQuote

Company Reviews

Questions

Metrics

4.6

Based on 1,473 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	Greater than 85%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

029 2009 0389

Email:

compliance@activequote.com

Location:

Global ReachDunleavy Drive
Cardiff, United Kingdom
CF11 0SN

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ActiveQuote 1 star review on 17th January 2026

Kim Ramos

ActiveQuote 5 star review on 10th October 2024

Clara

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Leanne was one of the best representatives I have ever come across.She explained clearly the pros and cons of the recommended polices after finding out before our requirements. She was first class,knew what she was talking about and without hesitation I would thoroughly recommend her .”

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Posted 10 years ago

“I am not satisfied on the insurance monthly amount, i have been paying from last three years without any claim but every year the insurance amount goes up and I have mentioned this to your colleague who called me for the quote and he said will get back to me but no one has contacted me afterwards. So I will probably cancel this insurance and go for the new one somewhere else. I am not satisfied at all with your service. Thanks, Jamshed”

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Posted 10 years ago

“How can I rate you when my last annual premium was not cancelled ,and I paid over £4000 to Exeter when it should have been cancelled!”

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Posted 10 years ago

“I received my paperwork from Exeter and agreed the renewall before I heard from Active Quote. I hope my increased premium is not linked to anything Active Quote should be doing. Next year I will look elsewhere as this policy has now become VERY VERY EXPENSIVE!!!”

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Posted 10 years ago

“I have dealt with Jamie Warburton at ActiveQuote who has offered a very professional but at the same time, a personal service. He always responds quickly by phone or email and goes the extra mile to check I am happy with the product and if not to find an alternative to suit my needs. I feel that I can rely on ActiveQuote to make sure I get the best deal on the market. Would definitely recommend them based on my experience so far.”

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Posted 10 years ago

“I had trouble speaking to Jamie Warburton despite leaving a voice message for him to call me back. I eventually spoke to one of his colleagues who was helpful but was unable to reduce the increased premium being quoted by BUPA for my renewal.”

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Posted 10 years ago

“Poorly informed of the lack of options until very close to renewal. I shall take it in hand myself another year”

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Posted 10 years ago

“I am very please with the service that was given to me, it was fast and efficient so I am very happy with my health policy. Thanks Active Quote”

Helpful Report

Posted 10 years ago

“Excellent service from Kim, very quickly found a cost effective alternative to current health policy.”

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Posted 10 years ago

“Very helpful and supportive. Everything was explained with considerable attention to detail. I shall continue to use James and his team in the future. Philip Lange”

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Posted 10 years ago

“good explanation and helpful”

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Posted 10 years ago

“Sian was very helpful. Proactive and friendly.”

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Posted 10 years ago

“Initial comparison web site was excellent to provide base level information. Follow up call with agent was invaluable to explain the options particularly as I was moving from a company scheme to a private policy. I was given ample time to consider the options with a "hard sell". It will be interesting to see how you perform at renewal.”

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Posted 10 years ago

“Very prompt service and quick informed responses.”

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Posted 10 years ago

“I dealt with James Evans, who was very helpful and managed to get me a good deal out of my insurers. I was very pleased with the way he handled things.”

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Posted 10 years ago

“Easy and clear explanation! Very polite costumer service.”

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Posted 10 years ago

“Very helpful.”

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Posted 10 years ago

“Very easy to renew insurance each year”

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Posted 10 years ago

“I definetly recommend Active quote's service. They have provided an excellent support and guidance and helped me choosing the best healthcare plan that suits my needs and budget.”

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Posted 10 years ago

“Helpful and friendly staff - a pleasure to do business with them”

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Posted 10 years ago

ActiveQuote is rated 4.6 based on 1,473 reviews