ActiveQuote Reviews

Name: ActiveQuote
Address: Global ReachDunleavy Drive, Cardiff, United Kingdom
Rating: 4.61

4.6 Rating 1,467 Reviews

92 %

of reviewers recommend ActiveQuote

Company Reviews

Questions

Metrics

4.6

Based on 1,467 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
On-time Delivery	Greater than 85%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

029 2009 0389

Email:

compliance@activequote.com

Location:

Global ReachDunleavy Drive
Cardiff, United Kingdom
CF11 0SN

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ActiveQuote 5 star review on 10th October 2024

Clara

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sian was super helpful and even though I was extremely busy at the time and really didn't want to read the new information given, she remained patient and reassuring.”

Helpful Report

Posted 5 years ago

“Excellent, clear advice without jargon and prejudice.”

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Posted 5 years ago

“Excellent service.”

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Posted 5 years ago

“Every year you say it's up for renewal, but you don't actually do anything 'active' at all. You don't offer any alternatives, or say if the new quote is as expected or could do better... It just like, "Here's your new quote, contact us if you need us"... I mean... okay!”

Helpful Report

Posted 5 years ago

Hi Kris, We are really disappointed to hear that our service has not met your expectations on this occasion. As you will see from our Trustpilot scores we pride ourselves on delivering exceptional service to our customers. If we have fallen short on this occasion, we would appreciate the opportunity to firstly apologise and then investigate the matter further. If you are able to email us your contact details at marketing@activequote.com, a member of our customer services team will assist you.

Posted 5 years ago

“Fast, knowledgeable, answered all my question and very easy to talked too.”

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Posted 5 years ago

“On the ball each renewal time reviewing current options. Fortunately or unfortunately my policy appears to be the best around and therefore reduced premiums not available this year”

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Posted 5 years ago

“Advice was clear. We had a lot of questions and James ensured we were clear on understanding these areas fully.”

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Posted 5 years ago

“sian was very helpful in finding out possibilities although ultimately I arranged directly but not because of her”

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Posted 5 years ago

“Good and helpful advice”

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Posted 5 years ago

“Friendly young people do the legwork for you.”

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Posted 5 years ago

“Great service and negotiated a lower premium with our present insurer”

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Posted 5 years ago

“Very responsive, made the process easy and, saved us money with better cover”

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Posted 5 years ago

“I could not be more pleased and delighted at the service and personal care offered by ActiveQuote's professional and efficient consultants. Thank you to them for such excellent and personal assistance that has gone beyond my expectations.”

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Posted 5 years ago

“Super-helpful and great service”

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Posted 5 years ago

“Excellent service”

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Posted 5 years ago

“Excellent at negotiating discounts with providers, which can result in significant savings given the compounding effect of annual price increases.”

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Posted 5 years ago

“Pro active approach to business and ensuring clients best interest.”

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Posted 5 years ago

“It "just worked": no long conversations, no murky jargon, just to the point. We had quite specific questions to clarify before selecting a product and our ActiveQuote consultant found the relevant (which was particularly pleasing) answers surprisingly fast. Will definitely recommend and use by myself in future”

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Posted 5 years ago

“I have a.ways found them to be very helpful. They explain the policy on offer, compare the possible alternatives and find the right policy at the right price.”

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Posted 5 years ago

“knowledgeable efficient helpful thorough staff good cover on policy at a good price J.W.”

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Posted 5 years ago

ActiveQuote is rated 4.6 based on 1,467 reviews