Adulttoymegastore Reviews

Name: Adulttoymegastore
Rating: 4.72

4.7 Rating 8,173 Reviews

94 %

of reviewers recommend Adulttoymegastore

Company Reviews

Metrics

Info

4.7

Based on 8,173 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Adulttoymegastore:

Adulttoymegastore is New Zealand's preferred online adult toy and lingerie store!

Based in Wellington City, we have been delivering discreet parcels of pleasure to New Zealanders since 2009. Today, we are New Zealand's biggest online adult retailer and we have the lowest prices in the country.

We offer our customers the fastest shipping available, discreet billing, packaging and payment options, free gifts, a loyalty programme for our loyal customers to gain further discounts, easy returns, a price-match guarantee, and top-notch customer service.

We're a modest bunch here at Adulttoymegastore, so instead of raving about ourselves, we'll let our awesome customers do it for us!

Check out our glowing reviews, then visit our website to see what all the fuss is about!

Visit Website

Phone:

0800238588

Email:

info@adulttoymegastore.co.nz

Write Your review

Tell us how Adulttoymegastore made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Adulttoymegastore 5 star review on 23rd July 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, quick delivery, website could use some work though.”

Helpful Report

Posted 3 years ago

“Fast delivery and order is always correct.”

Helpful Report

Posted 3 years ago

Thank you!!! Appreciate the lovely feedback 😊

Posted 3 years ago

“I love shopping at ATMS! They’ve got such a large variety of stuff they sell, and you can tell that when things are packaged it’s done thoughtfully and with care :))”

Helpful Report

Posted 3 years ago

Thanks Tiana!!! Our warehouse team are so great at that 😊

Posted 3 years ago

“good fast discreet delivery”

Helpful Report

Posted 3 years ago

Thank you!!! We love being able provide subtle packaging 😊

Posted 3 years ago

“Great service, great produtcs but unfortunately they are let down by using NZ Post which is New Zealand's worst and most unreliable courier service. I suggest you get a contract with Aramex.”

Helpful Report

Posted 3 years ago

Thanks for your feedback!!! Sorry if there were delays or issues with NZ Post - feel free to email us if you need assistance 😊

Posted 3 years ago

“I can only comment on the ordering and delivery process which was top notch and very easy . As regards the product, it probably does what it's supposed to, but not really achieving what I want. I would need to, and advise customers to chat with customer service before purchasing products to ensure your getting the best product for you”

Helpful Report

Posted 3 years ago

Thanks Nigel for your feedback!!! Feel free to email us for any specific queries or recommendations 😊

Posted 3 years ago

“Good price, discreet packaging and super fast delivery.”

Helpful Report

Posted 3 years ago

“Unfortunately still waiting for my order”

Helpful Report

Posted 3 years ago

“Amazing quick service Toys are all very enjoyable”

Helpful Report

Posted 3 years ago

“Did the job quick, wasn’t quite the right size and shape for me personally but was still pretty fun!”

Helpful Report

Posted 3 years ago

“Shipping was nice and fast, discreet packaging. Toys have lots of settings which I loved. Would be perfect for beginners”

Helpful Report

Posted 3 years ago

Thank you!!! So glad you loved our discrete packaging 😊

Posted 3 years ago

“Good selection and well structured Web site”

Helpful Report

Posted 3 years ago

Thank you!!! We love being able to offer lots of variety 😊

Posted 3 years ago

“Vibrations are good & strong, which my boyfriend liked as well as he could feel it while inside lol. Head is flexible and material feels nice. I think it’s a good vibrator and especially for the price :)”

Helpful Report

Posted 3 years ago

Thanks for your review!!! So glad you like it 😊

Posted 3 years ago

“Easy to deal with when i had an issue.”

Helpful Report

Posted 3 years ago

Thanks Sarah!!! Glad we sorted that all for you 😊

Posted 3 years ago

“Love the discrete packaging. Love the ease of ordering. Love the website. Love the clear email communications. Don't like how quickly the loyalty points expire, especially as we only buy a few times a year. Really dislike how you have non body safe toys made out of toxic materials on your website. It took us researching to realize many of our toys we trustingly bought from you were dangerous and harmful. Cheers Connor”

Helpful Report

Posted 3 years ago

Thanks Connor for the really valuable feedback!!! As we sell products for many different suppliers the quality and grade of the products differs brand to brand. We are currently updating our site so that it will be easier for customers to make an informed choice on toy materials 😍

Posted 3 years ago

“Fast service!”

Helpful Report

Posted 3 years ago

“Easy to use website, great customer service and quick delivery”

Helpful Report

Posted 3 years ago

“Husband hadn’t used anything like this before so wasn’t sure what to expect. He was pleasantly surprised with it. He finds it alright to use alone but much prefers me using it on him. The outside is a little tacky but feels very soft and squishy. Fun playing with the suction using the end hole and it’s easy to change the feeling by squeezing at different strengths. His only main critique was that he’d prefer if it had a hard outside to make it sturdier in his hand. Overall we’re both happy with the purchase.”

Helpful Report

Posted 3 years ago

Thank you for your feedback!!! Feel free to submit a product review so that other customers know which toy you had this experience with 😊

Posted 3 years ago

“Very happy with the time frame my products arrived in. Also more than happy with purchases...given much satisfaction and pleasure so far.”

Helpful Report

Posted 3 years ago

Thank you!!! So great to hear you are enjoying the toys 😊

Posted 3 years ago

“Delivery was quick and easy. Good range of products”

Helpful Report

Posted 3 years ago

Thank you!!! Glad you like the variety we provide 😊

Posted 3 years ago

Adulttoymegastore is rated 4.7 based on 8,173 reviews