Adulttoymegastore Reviews

Name: Adulttoymegastore
Rating: 4.73

4.7 Rating 7,995 Reviews

94 %

of reviewers recommend Adulttoymegastore

Company Reviews

Metrics

Info

4.7

Based on 7,995 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Adulttoymegastore:

Adulttoymegastore is New Zealand's preferred online adult toy and lingerie store!

Based in Wellington City, we have been delivering discreet parcels of pleasure to New Zealanders since 2009. Today, we are New Zealand's biggest online adult retailer and we have the lowest prices in the country.

We offer our customers the fastest shipping available, discreet billing, packaging and payment options, free gifts, a loyalty programme for our loyal customers to gain further discounts, easy returns, a price-match guarantee, and top-notch customer service.

We're a modest bunch here at Adulttoymegastore, so instead of raving about ourselves, we'll let our awesome customers do it for us!

Check out our glowing reviews, then visit our website to see what all the fuss is about!

Visit Website

Phone:

0800238588

Email:

info@adulttoymegastore.co.nz

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Adulttoymegastore 5 star review on 4th November 2024

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service and prices but a little expensive for shipping, given the packages are sent locally. Great fast service though.”

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Posted 6 years ago

Hi there! Thank you for the feedback regarding shipping - I will pass it onto the team. :)

Posted 6 years ago

“Excellent and quick service. Thanks”

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Posted 6 years ago

Stunning! Thank you for the awesome feedback - enjoy your toys!

Posted 6 years ago

“Had an issue with my parcel, but customer service was very helpful, eventually got it delivered a day after expected date of delivery. Overall very satisfied.”

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Posted 6 years ago

So sorry to hear about the trouble you had with the delivery of your product! So glad to hear our team helped you out and got your goodies to you. :)

Posted 6 years ago

“I love shopping at ATMS, everything is so easy and you always know what to expect. Makes shopping for kinky and fun items enjoyable without the awkwardness of walking into a shop and it is such good service too. Favourite place for buying adult toys !”

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Posted 6 years ago

Awesome feedback - thank you so much!

Posted 6 years ago

“Shipping is always fast. I phoned for assistance and the salesperson was super helpful and friendly. Only 4 stars because the item's description regarding product materials was incorrect.”

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Posted 6 years ago

Hi there Angela! Thank you for the great feedback! I will pass this onto our team and let them know to look into the description of the item. :)

Posted 6 years ago

“Quick easy purchase, came two days after the fact and it did exactly what it said on the label”

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Posted 6 years ago

Fab! We love our fast shipping and we're glad you do too!

Posted 6 years ago

“Very good store quick and easy fast shipping Free or lower cost shipping would be a big bonus”

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Posted 6 years ago

Hi Robert, thank you for the awesome feedback. I will definitely pass it onto the team.

Posted 6 years ago

“Quick postage. Good products. Boxes came a bit damaged and looked faded as if they had been sitting in storage for a while. Definately a good price for items though.”

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Posted 6 years ago

Great to hear you enjoyed your items and liked the price! I will be in touch with our team regarding faded boxes :)

Posted 6 years ago

“Good selection of products at good prices and fast discrete delivery. Search functionality could be better”

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Posted 6 years ago

Hi there! Thank you for the feedback! I will pass it onto the team.

Posted 6 years ago

“Good quality products”

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Posted 6 years ago

Woohoo! Enjoy!

Posted 6 years ago

“I brought my first vibrator recently. Delivery quick - toy works well so far and discreet packaging”

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Posted 6 years ago

Awesome to hear! Hopefully, you'll be back soon!

Posted 6 years ago

“Site is easy to use, unfortunately the image of the product I bought could have been better quality.”

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Posted 6 years ago

Hi there! Sorry to hear you are unhappy with your order - keep an eye out for an email from us to sort this out for you. :)

Posted 6 years ago

“ATMS has a good website and wide range of product. Prices seem competitive and especially so on the specials they promote. Response to orders is very prompt and despatch advice excellent.”

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Posted 6 years ago

Hi Mike! Thank you for the great feedback - I will pass this onto the team.

Posted 6 years ago

“Excellent service, and the product arrived promptly. Great work keeping me updated on progress. The only negative was the product didn't work when it arrived (batteries faulty perhaps), but because it was a freebie it didn't really bother me.”

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Posted 6 years ago

Hi Daniel! I am so pleased to hear you had a good experience with us! Keep an eye out for an email from our customer service to sort out that faulty item. :)

Posted 6 years ago

“Superfast delivery! definitely recommend and products are as described.”

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Posted 6 years ago

Woohoo! Glad your goodies got to you safe and sound. Enjoy!

Posted 6 years ago

“Website is easy to use, there is a good selection of products and prices are decently low and if they aren't, there are sales quite commonly with large discounts.”

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Posted 6 years ago

Hi Andrew! Good to hear you're a fan of our sales! Hopefully we'll see you back soon

Posted 6 years ago

“Great store, great prices, great products.”

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Posted 6 years ago

Hi, Carol! We're always trying to be the best we can be! Glad to hear you enjoyed shopping with us!

Posted 6 years ago

“Item was a day late but when I asked, you immediately credited the cost of freight. A very customer focused gesture. Therefore, I will return.”

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Posted 6 years ago

Hi there! We always try to put our customers first! Thank you for the great review!

Posted 6 years ago

“Fast Delivery! Loved one of the products above the others- fair warning- usually, batteries aren't included so have some around of you want to get started immediately.”

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Posted 6 years ago

Hi Maggs! Thank you for the great feedback! We do sell batteries online as well in case you're not sure if you have any at home and you want to get right in on the action!

Posted 6 years ago

“Very fast dispatch of parcel, arrived without any problem and the ordering process was very simple. Would recommend.👍”

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Posted 6 years ago

Hi there! Great to hear that you had an easy-breezy experience with us! Can't wait to see you again. ✨

Posted 6 years ago

Adulttoymegastore is rated 4.7 based on 7,995 reviews