Aerialforce Reviews

Name: Aerialforce
Address: BOURNE HOUSE, 475, GODSTONE ROAD, WHYTELEAFE, WHYTELEAFE
Rating: 4.04

4.0 Rating 2,717 Reviews

76 %

of reviewers recommend Aerialforce

Company Reviews

Questions

Metrics

4.0

Based on 2,717 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Visit Website

Phone:

0808 239 1910

Location:

BOURNE HOUSE, 475, GODSTONE ROAD, WHYTELEAFE
WHYTELEAFE
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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Been let down twice with engineers not turning up, waited in 9-5 both days to be told at 4.30 and 4 that they wasnt coming, then to be told the appointment had only just been made at 2.15. Diabolical. Poor service.”

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Posted 3 years ago

“Electrician came see the dish and tellme wrong areal they write 49 £ charges but he took £69 insted”

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Posted 3 years ago

“Failed to turn up 4 times including once being rang by the engineer who claimed he was enroute but never showed up. Just wasted entire day again waiting.”

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Posted 3 years ago

“Brilliant. Otman arrived promptly, Covid aware, and was sufficient fair and thorough, i am extremely happy with his service and would recommend him.”

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Posted 3 years ago

“Feel absolutely scammed out of my hard earned money. Called this company to install Sky in my home, Sky would have done it for free but I wanted it earlier. Engineer connects the sky cable the same way I did and told me it would work. I asked him to run new cables that I put and he got out off due to the rain and said the old ones will be fine. I asked if we should connect the box to see if it works said insisted it would work. Well guess what? Does not work. Almost £100 paid for a diagnostics and some connectors and 15 mins of work. Really poor service from this company.”

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Posted 3 years ago

“Arrived within 3 hours of online chat. Quickly identified the problem and offered a solution - ne parts installed straightaway: satisfied customers 😁”

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Posted 3 years ago

“Very helpful & just lovely great service,, good price & set everything up,, very happy 😊”

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Posted 3 years ago

“Called on Tuesday and an engineer was here Wednesday morning was kept informed about price and appointment time so no surprises with the bill or any unnecessary waiting around and the service was very professional. Our sky dish needed realigning due the builder accidentally moving it.... all correct now and working great would use again if needed too.”

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Posted 3 years ago

“Polite, knew what he was talking about, not overly expensive, plus all work guaranteed.”

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Posted 3 years ago

“Repaired a damaged sky cable because sky cannot get their engineer to attentd until 9 january. Good communication. Attended on time. Quick response to book this in. Call on the day to confirm engineer is on his way.”

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Posted 3 years ago

“Very Happy with your work and good price good job done and safe.”

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Posted 3 years ago

“Done a great job. Very tidy.”

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Posted 3 years ago

“What mixed review! I can only say my experience was very good. Booked an appointment at 9pm online & aerialforce phoned me back in 20 mins. Took 3 appts to sort it, but I found the service, particularly communication, excellent. Would recommend”

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Posted 3 years ago

“After Essex Aerials tried to rip us off the day before by saying we needed to fully upgrade our equipment in the loft and also add a steel mast outside the building, Andy was a complete breath of fresh and explained how it was a straight forward job to get the wall point working in lounge. No new parts needed! Extremely friendly and professional. Would definitely use again.”

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Posted 3 years ago

“Really great service. Quote last week, installation this afternoon. Quick, cleared up after and delivered what I wanted. Would recommend”

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Posted 3 years ago

“Came on the day as booked. Good engineer and thorough in his signal reception assessment. Although the agreed price to install an aerial was made; it was only on payment I was advised the quote was exclusive of VAT. You don't sell products to the Public without stating 'plus VAT! That was the disappointing part of the whole event. I know it's all part of some companies sales technique but it left a sour taste and I will look elsewhere in the future.”

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Posted 3 years ago

“Great service. Quick, speedy & professional.”

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Posted 3 years ago

“Arrived late, but was in telephonic contact so we knew what was happening. Explained clearly, did extremely neat job, all worked 100%. Impressed.”

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Posted 3 years ago

“Arrived when agreed, did the job in minutes, made sure everything worked, tuned the television in, and more importantly was covid safe and respectful of new carpets, made my wife happy something I haven't been able to achieve for years!”

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Posted 3 years ago

“Great service and communication.”

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Posted 3 years ago

Aerialforce is rated 4.0 based on 2,717 reviews