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Aerialforce Reviews

4.0 Rating 2,747 Reviews
76 %
of reviewers recommend Aerialforce
4.0
Based on 2,747 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Read Aerialforce Reviews
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Phone:

0808 239 1910

Location:

BOURNE HOUSE, 475, GODSTONE ROAD, WHYTELEAFE
WHYTELEAFE
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Don’t use Aerialforce - fitter wouldn’t go on roof as said he had wrong footwear on! Promised to come back 1st job day after and never turned up. I chased on the phone all day and was told fitter would definitely be there. Eventually got a call at 5pm to say wasn’t coming and would I like to book for another day. Told them where to go - an absolute disgrace
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Posted 4 years ago
Rubbish company. They quickly came out to fit an aerial in December, however very expensive and didn't take the old aerial down!!! Just 2 months later there is a problem, rang them up to ask if someone could come out today and fix it, but no, got to wait 2 days, even though I stressed that it was for my 92 year old nan, living on her own in lockdown. The lady on the phone said they're doing their best in lockdown, well, aren't we all!!!??? At the price they charged £250 they should of come and fixed it today!!! Will NEVER use again and neither will I recommend. Bad service, nothing more than theives
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Posted 4 years ago
Made an appt ... stayed in all afternoon. Phoned a 4pm to say wouldn't be out for another 2 days. Not impressed. Could have got another firm out to do the job
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Posted 4 years ago
Carl has fitted my tv onto the wall. Excellent service very quick Thank you carl. Mr A J Marsland
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Posted 4 years ago
New aerial fitted this mrng. Hugh was a first class worker. Absolutely delighted with my aerial.
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Posted 4 years ago
Great service from Mark. What a unforgettable experience. Not only a really nice guy but experienced and caring. I will never use anyone else ever again and will recommend him to all my friends.
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Posted 4 years ago
Steve cut my bedroom cable and tooknif out without me knowinh and then tried to say there wasn't a cable there in the first place. Then I was told it would cost me £144 to put it back in again. I refused. Also you advertise prices for aerials from £69. The cheapest you do is from £133. I paid £248 for big standard aerial as you added on service charge. Total rip off. Had a quote off another company to put it right for £70 including new cable and fitting etc. Your company is s disgrace. Needless to say a report had gone to Trading Standards. PLEASE DO NOT USR THID COMPANY
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Posted 4 years ago
Very helpful and knowledgeable chap (Matthew albutt) Gave us lots of advice and options Very patient and a credit to the company
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Posted 4 years ago
When using this firm make to install cctv make sure the engineer shows you how to use the cctv and leaves you an instruction booklet, neither of which happened to me, no problem with the installation etc but to get them back when there’s no fault would have incurred an £85 charge, I was told to download the instructions off the internet or contact the firm, not very happy
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Posted 4 years ago
Excellent same day installation of new SMART tv by Stuart nothing was too much trouble highly recommended
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Posted 4 years ago
Great service , price and polite manner thanks Darran G I'd certainly recommend
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Posted 4 years ago
Follow the aerial fall off the mount and about to land on my caravan. I contacted the company and discussed at length what I required (a whole new installation). They booked me in for the same day for an engineer to take a look and give us a cost for the work required. I was told that I would receive a call 30 minutes before arrival. When it got to 2:15pm I was a little concerned that they hadn’t contacted me so I again rang them. I was told “yes you are still booked in and an engineer would be with us before 6pm). I then received a call at 4:15pm to apologise but the engineer was unable to get to us today. I shared my disappointment that I was promised same day service and had I known I could have contacted another company. They again apologised and asked if the engineer could call tomorrow (Saturday) they rebooked me for an am call between 8am - 1pm. Telling me that I would receive a call an hour before arrival. I wasn’t best pleased at getting up at 7am to await a call with it being Saturday. Well I’m still sat hear waiting for a call and it’s 2:37pm. I’m assuming that I’m not getting a visit today either, it’s an absolute joke of a company ... oh and my aerial is still hanging precariously off the roof over the caravan... Avoid this company they've waisted my whole Saturday
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Posted 4 years ago
I am being hounded by phone calls and I do not appreciate being called early on a Saturday Morning. They have my address but still keep ringing. DO NOT USE THIS COMPANY.
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Posted 4 years ago
Same day service that's a joke got a phone call at 11 o'clock this morning saying an engineer will be with us this afternoon 3.55pm no engineer rang the company oh our engineer is on his way to you 4.15pm phone call from them to say sorry our engineer WONT be able to make it today so much for same day service
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Posted 4 years ago
Amazing service rang them at 1pm & had the new aerial up fitted and finished by 4pm Very good price Recomend them very highly
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Posted 4 years ago
There are 3 lanes on a motorway use them! Instead of sitting at 60 mph in the middle lane!
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Posted 4 years ago
It's a trading and a scam and I'm taking legal action here!! Nothing was done when I paid £83.80 they are doing this to vulnerable adults scamming them. To get cash be warned it's being taken to court and I'll be having my money back
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Posted 4 years ago
We waqited in AL DAY .and by 4pm we'de heard norhing. So I rang you only to be told oh! it'll have to be tomorrow. You have phones, you could have rung us. We could even have got someone else in. All day without our TV, now tonight and tomorrow. We are not happy and wil;l post this story on facebook.
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Posted 4 years ago
Dan turned up to fix my aerial - neat, tidy, efficient job. Thanks Dan.
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Posted 4 years ago
Very disappointed. Will not be using this company again. The engineer (Lee) was very pushy and made us feel very uncomfortable and tried to rip us off with a £300 aerial that we did not need. Kept saying we would have a reduced service if we did not buy this expensive aerial. He must have told us this 50 times during his visit. Tried to charge us for removing old cables and sky dish. Charged us £85 for each aerial port - rip off! and charged us £110 for an Amplifier, which I do not believe we needed. Disgusting!!! Avoid avoid avoid
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Posted 4 years ago
Aerialforce is rated 4.0 based on 2,747 reviews