“First time dealing with Airconditioning online and what a great experience it was, from customer service (Nigel and Sam) to installation (Luke) I was kept informed.
The price was very attractive and we would use Airconditioning Online again.”
“We had the installation of four systems. The Prices were great.
The Installers were very polite and tidy. We wanted the installation before Christmas and they did it. The office people were very helpful. Very happy with the service. Thanks”
“I did a review when I got it months ago.
A repeat email such as this makes me suspicious. Has your system been compromised? Are my payment details etc safe? .
I am less likely to purchase rom this business in the future.
Well done on your IT shooting you in the foot”
“Organising a quote and agreeing on a price was easily done using the online portal. After a few communication problems, my new unit was duly delivered and installed. The service was both efficient and friendly. I would have little hesitation recommending this company.”
“My Air conditioners 2 of them were ordered online. One week later after 2 emails I had to chase it up.This is not good business when product has been paid for It was 10 days when I recieved the goods. Not a day earlier and it was urgent.”
Dear Anita,
As per our terms and conditions delivery can be between 1 to 10 working days. You have received your system a few days before the 10 working days.
Have a good day.
Kind Regards
“Purchasing from AO was easy, after contacting them they recommended a brand and model with a great price. I purchased two units which was delivered to Tasmania in a timely manner, thank you”
“We purchased 2 separate systems from Airconditioning Online and both installations were completed with professional workmanship. The equipment pricing was competitive and installation quotes were fair and reasonable. We are very happy with both systems.”
“I received an extraordinary amount of assistance from the staff at Airconditioning Online. They had all the items I required at the best prices. And their delivery service, to me in a rural area, was faultless. Very happy.”
“Made contact via Web pages. No response. Finally rang, booked appointment...service man didn't turn up and didn't ring. This happened twice. Finally someone came. I had to pay a service call. Couldn't give me satisfactory answer as to my problems. Quote for 3 replacement units (Toshiba). Found another local company....very responsive...Purchased Panasonic at similar cost. I effectively paid Air-conditioning Online to give me a quote”
