Name: Airydress
Rating: 2.19

“Satisfied with order. Runs a little small and fabric not as rich as expected but im satisfied and will continue to order.”

Helpful Report

Posted 2 years ago

“My order took 10 days to arrive. The material was not what I expected but for the price, I guess you get what you pay for. The clothing fits, I ordered 2 shirts. They are exactly what I ordered. They have no labels and no washing instructions.”

Helpful Report

Posted 2 years ago

Hi Brenda , We are sorry to hear that you are not satisfied with the material. We always do our best to make sure that the fabric used for our product is of high quality, which has already been proved by the positive feedback of our customers throughout the world. But we can understand that different people have different views. Besides, the standards of commonly used fabrics are also different from place to place. Our return policy is convenient. If you dislike the material quality, you can contact us within 14 days upon receiving the items to initiate the return or exchange process. For more details you may refer to our return policy: http://www.airydress.com/en/return-policy.html Would you please tell us your order number so that we can contact you as soon as possible? Or please send the email to service@airydress.com with the title " Reviews+ your order number ". Our Customer Service Team will handle it promptly and find the best solution for you. Best regards, airydress

Posted 2 years ago

“the order that was placed did not get fulfilled .of 5 pants ordered of the same material and cut 2 came different material and different sizes please explain?”

Helpful Report

Posted 2 years ago

Hi Robert , We are sorry to hear that you are not satisfied with the material. We always do our best to make sure that the fabric used for our product is of high quality, which has already been proved by the positive feedback of our customers throughout the world. But we can understand that different people have different views. Besides, the standards of commonly used fabrics are also different from place to place. Our return policy is convenient. If you dislike the material quality, you can contact us within 14 days upon receiving the items to initiate the return or exchange process. For more details you may refer to our return policy: http://www.airydress.com/en/return-policy.html Would you please tell us your order number so that we can contact you as soon as possible? Or please send the email to service@airydress.com with the title " Reviews+ your order number ". Our Customer Service Team will handle it promptly and find the best solution for you. Best regards, airydress

Posted 2 years ago

“If I could give this no stars I would. I ordered a dress which I waited ages for, it looked beautiful on the Facebook page but it has just arrived and it is horrible. The material is poor and looks really cheap. I am not going to waist my time sending this back as I have read the reviews. Wished I had been more cautious and looked this up beforehand. Utter rubbish.”

Helpful Report

Posted 2 years ago

Hi , We are sorry to hear that you are not satisfied with the material. We always do our best to make sure that the fabric used for our product is of high quality, which has already been proved by the positive feedback of our customers throughout the world. But we can understand that different people have different views. Besides, the standards of commonly used fabrics are also different from place to place. Our return policy is convenient. If you dislike the material quality, you can contact us within 14 days upon receiving the items to initiate the return or exchange process. For more details you may refer to our return policy: http://www.airydress.com/en/return-policy.html Would you please tell us your order number so that we can contact you as soon as possible? Or please send the email to service@airydress.com with the title " Reviews+ your order number ". Our Customer Service Team will handle it promptly and find the best solution for you. Best regards, airydress

Posted 2 years ago

“If I could rate a 0 I would. Took One month to receive order from Hong Kong. Dresses are very thin material. See through. Poor quality. Will not wear them out in public. Will not order again & will not waste my time trying to return. You really do get what you pay for! I know they are laughing at my review right now & saying Ha another sucker!”

Helpful Report

Posted 2 years ago

Hi, We hope every customer will be delighted with every purchase, but also understand that not everything can be perfect. If for any reason you’re not satisfied with your order, you can request to return or exchange the items within 14 days upon receiving the order. For more details you may refer to our return policy: http://www.airydress.com/en/return-policy.html We will try to find your order number to contact you. Or please send the email to service@airydress.com with the title " Reviews+ your order number ". Our Customer Service Team will handle it promptly and find the best solution for you. Best regards, airydress

Posted 2 years ago

“I purchased what looked like two beautiful cotton/cheesecloth dresses. I went for one size down to what I normally have as I was hoping to lose weight by summer. However, the dresses were huge. They had so many bits of loose cotton hanging out of them, I could’ve made a whole cotton reel. The thread was the only cotton on the dresses though. The material was the cheapest, nastiest nylon I’ve ever seen. So I decided to return them both. I had paid £28 including delivery, with each dress being £12. However, when I went through the returns process, it deducted a ‘discount fee’ (whatever that is) and advised I would only get £18 refund, so £9 per dress. Add to that the £3 postage to return and somehow I’ve managed to ‘lose’ £13 on dresses that I’m actually returning! What a con! And that’s assuming that I ever actually get the refund, which is doubtful reading other reviews. I wish I’d read reviews before I purchased. Do yourself a favour and steer well clear of these rip off merchants.”

Helpful Report

Posted 2 years ago

Hi, Please take our deepest apologies for all the problems you encountered. Please note that we are a company who is willing to bear the responsibility and help our customers when they have the problems. Your satisfaction is the most important thing to us. We will try to find your order number to contact you. Or please send the email to service@airydress.com with the title " Reviews+ your order number ". Our Customer Service Team will handle it promptly and find the best solution for you. Best regards, airydress

Posted 2 years ago

“I started through the Zulily site and did not realize that I was redirected to Airydress until I received my payment confirmation and it was from Airydress. I went on to their review page and read all of the NEGATIVE feedback. Oh boy - another scam - like the company Carmelitta on Instagram. Lesson learned - haven't even received my order but I know it will be crap. Are there any honest companies out there any more?? I don't think so - I wonder how you sleep at night knowing that you are robbing people of their hard earned money. I will also be contacting Zulily!!!!!!!! I am so pissed off!!!!!!!”

Helpful Report

Posted 2 years ago

Hi, Please take our deepest apologies for all the problems you encountered. Please note that we are a company who is willing to bear the responsibility and help our customers when they have the problems. Your satisfaction is the most important thing to us. We will try to find your order number to contact you. Or please send the email to service@airydress.com with the title " Reviews+ your order number ". Our Customer Service Team will handle it promptly and find the best solution for you. Best regards, airydress

Posted 2 years ago

“The pictures on web gave an impression that the two tops I ordered were cotton. Tops came and they have to be the cheapest looking, with no label no fabric contents or washing instructions . I wouldn't wear these tops to bed. I was planning on ordering two sun dresses but wouldn't pay $2.00 for them. Be honest, include fabric contents and washing instructions.....what a waste of my time”

Helpful Report

Posted 2 years ago

Hi Janice , We hope every customer will be delighted with every purchase, but also understand that not everything can be perfect. If for any reason you’re not satisfied with your order, you can request to return or exchange the items within 14 days upon receiving the order. For more details you may refer to our return policy: http://www.airydress.com/en/return-policy.html We will try to find your order number to contact you. Or please send the email to service@airydress.com with the title " Reviews+ your order number ". Our Customer Service Team will handle it promptly and find the best solution for you. Best regards, airydress

Posted 2 years ago

“My Mom and myself are going on a much needed vacation. I ordered, after a month nothing was sent to me. No way to contact anyone. Finally got the “Crap” I ordered. Cheap cheap material. Nothing fit like it was suppose to. We ordered Bigger size. Mom has been a seamstresses most of her 81 years. She if anything is to big we can alter. NO everything was to small and that cheap carnival material. Now it looks like I will be eating about $100. It’s state to go to your account and mark the items needing to be returned. My invoice was know where to be found no invoice came with order.”

Helpful Report

Posted 2 years ago

Hi, We hope every customer will be delighted with every purchase, but also understand that not everything can be perfect. If for any reason you’re not satisfied with your order, you can request to return or exchange the items within 14 days upon receiving the order. For more details you may refer to our return policy: http://www.airydress.com/en/return-policy.html We will try to find your order number to contact you. Or please send the email to service@airydress.com with the title " Reviews+ your order number ". Our Customer Service Team will handle it promptly and find the best solution for you. Best regards, airydress

Posted 2 years ago

“This company is out of the United Kingdom”

Helpful Report

Posted 2 years ago

Hi Bodie, Please take our deepest apologies for all the problems you encountered. Please note that we are a company who is willing to bear the responsibility and help our customers when they have the problems. Your satisfaction is the most important thing to us. We will try to find your order number to contact you. Or please send the email to service@airydress.com with the title " Reviews+ your order number ". Our Customer Service Team will handle it promptly and find the best solution for you. Best regards, airydress

Posted 2 years ago

“I placed my order more than 2 weeks ago, got notification that my payment went through and......nothing! I paid over $100 for a few dresses but never received them!!!! Impossible to get hold of customers service and no dresses! Not sure where to report this company. Total rip off!!!”

Helpful Report

Posted 2 years ago

Hi Irina, Sorry to hear that you haven't received the order. Generally speaking, the order will be sent out within 7 business days from the day you place it, and for pre-orders it needs 14-21 business days on processing. Once your order is shipped, our system will send you a Shipping Notification Email that includes the tracking number. You can also track the order information here: https://www.airydress.com/en/track-info.html or log in your account and check the status in "My Orders". Would you please tell us your order number so that we can contact you as soon as possible? Or please send the email to service@airydress.com with the title " Reviews+ your order number ". Our Customer Service Team will handle it promptly and find the best solution for you. Best regards, Airydress

Posted 2 years ago

“This company needs to be shut down and investigated!!! I ordered 2 tops and they look nothing like the pictures, they were cheap looking, looked like a 5 year old sewed these!!Contacting the BBB, this company is nothing but a scam and most of this "CRAP" is made in China. Don't waste your money!!”

Helpful Report

Posted 2 years ago

Hi, Please take our deepest apologies for all the problems you encountered. Please note that we are a company who is willing to bear the responsibility and help our customers when they have the problems. Your satisfaction is the most important thing to us. We will try to find your order number to contact you. Or please send the email to service@airydress.com with the title " Reviews+ your order number ". Our Customer Service Team will handle it promptly and find the best solution for you. Best regards, airydress

Posted 2 years ago

“Very cheap. Material is almost transparent. Shoes wouldn't fit a human foot. Not at all like the pictures and description.”

Helpful Report

Posted 2 years ago

“I was scared after reading some of the reviews but, after my order arrived I'm pleased to say that I'm very happy with my order! It arrived in less than three weeks and everything fits perfectly! I will definitely order from this company again! I can't say anything about their customer service as I will be keeping everything.”

Helpful Report

Posted 2 years ago

“These clothes are garbage! DO NOT ORDER FROM THIS COMPANY!! THE MATERIAL IS AWFUL! I tried to follow the instructions to send the clothes back; however, it doesn't seem to work. That figures!”

Helpful Report

Posted 2 years ago

“The clothes look nothing like the do on the website. Very cheap material and put together bad. Shoes were awful. Would not fit unless my foot was shaped like a football.”

Helpful Report

Posted 2 years ago

“2XL fits like XL. Small thru bust and hips. To return....hahaha. Costs more to return than blouses originally cost + they don't do full only half original cost returns. Don't reccomend buying from them”

Helpful Report

Posted 2 years ago

“Yesterday ,28/4/21 ,lplaced my first order of approximately $78.00 using PayPal, the order was canceled by Airydress , but the money has been paid to them. I am waiting for a response from them”

Helpful Report

Posted 2 years ago

“The description of the dress said it was 100% cotton; the photo looked like 100% cotton, creased by wearing; but the dress arrived as flimsy polyester with threads hanging out and a hole in the seam. Utter waste of time and money. Don’t believe the photos, the colour or the fabric.”

Helpful Report

Posted 2 years ago

“I wish I would have read these reviews before I order i never got my order by it had the wrong address on it and there is not a phone number that I could call to fix this problem not I'm out of $60 for shoes will never order from here again”

Helpful Report

Posted 2 years ago


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Email

Airydress Reviews