AJIO.com Reviews

Name: AJIO.com
Rating: 1.23

1.2 Rating 1,970 Reviews

4 %

of reviewers recommend AJIO.com

Company Reviews

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Metrics

1.2

Based on 1,970 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 32%
Accurate And Undamaged Orders	Greater than 55%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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AJIO.com 1 star review on 12th September 2025

Rajesh

AJIO.com 1 star review on 25th July 2025

Anonymous

AJIO.com 1 star review on 30th April 2025

Tejas Gowda

664

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Worst delivery partner, very long lead times, worst customer care service. Highly unsatisfied. Will never buy from Ajio. Worst experience.”

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Posted 3 years ago

“The are frauds and will never refund ur money if u are stuck in return case , their executive collects products and doesn’t mention on site, and when queries raised they just close saying resolved , real cheaters twice cheated but that was last.”

AJIO.com 1 star review on 29th October 2021

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Posted 3 years ago

“They send wrong order I.e also not returnable....they r not able to solve the problem....”

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Posted 3 years ago

“Two times, two times same thing happened, Bought stuff and found myself cheated. I will never purchase anything from AJIO again 🙏🏼🙏🏼🙏🏼”

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Posted 3 years ago

“Don’t know where to start from 🙄. This application sucks in so manyyy ways ‘ their is pathetic pro Max ! Customer care is rude ! They send u wrong product and have the audacity to say “we can’t do anything about it “ Don’t waste you time , money and most importantly “energy “ on this pathetic application.”

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Posted 3 years ago

“AJIO by Reliance Company , Big Name but Zero Service. I had place a order on 24.09.21 but I have not yet received my product. And not only that I am unable to cancel this .”

AJIO.com 1 star review on 26th October 2021

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Posted 3 years ago

“Never ever buy anything from Ajio if you don't intend waste your time and money. They delivered used products in a damaged packaged. You can rarely get a response from their customer care. Returns are impossible. Light years behind Amazon and Tatas in terms of customer service. Just make money by fleecing customers”

AJIO.com 1 star review on 25th October 2021

Helpful Report

Posted 3 years ago

“Waiting for refund from past 2 months . Anything more required. They need to learn a lot from Amazon.”

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Posted 3 years ago

“Totally 3rd class service. Everytime purchased, all the product quality is too bad. When I am trying to return the product, the person has come, but didn't take back the product. And about refund, just forget that. They will not return ur money. The customer care service is too worse. Pls don't purchase from this site.”

Helpful Report

Posted 3 years ago

“Customer service weight lower( lowest) as compared to other online platform. Partnership with Ecom make it worst”

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Posted 3 years ago

“The courier service is very parhic and headaack. Please don't take expressbee lelivry. Services are pathetic. Worst and worst.”

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Posted 3 years ago

“Fake fake fake fake....ek ka samj aata hai 2 logo ka samjat atta hai.... But here is back back ,same concern . this company is fraud fraud fraud ...!!! I suggest indian people , Guys do shopping in desi style , apna khud market se face to face products buy karo.. Yee ajio , jio , sab chor hai chorrrrrr. Muje used kiya hua shoes pack kar ke de diya.... They are Advanced level pickpocketor , digital scam.”

Helpful Report

Posted 3 years ago

“AJIO.... The fraud company you'll ever come across. Instead of 3 there were 2 orders delivered I paid for all 3 and after 10days they are saying all were delivered. Are you guys crazy??? Immediately I called up the support team. Then I return one product it's been 1 week there's no update regarding refund or return. COMPLAIN ID- COM00025715095 PLEASE BE AWARE WITH SUCH FRAUD TACTICS.”

AJIO.com 1 star review on 20th October 2021

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Posted 3 years ago

“Worest app . Please dont order tops anything in this flatform. Once u return the top or cancelled the top for some issue money refunding is difficult fake delivery . I experienced worest”

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Posted 3 years ago

“Pathetic customer support and zero customer friendly shopping website.They sell all faulty products under zero cancellation and return policy and we customers are trapped.Customer support number doesnt get connected even after waiting for half an hour. Customer support email even after sending multiple emails,no response. Given a choice do not shop form AJIO.”

Helpful Report

Posted 3 years ago

“Worst customer service experience ever. They just disconnect your call every single time without resolving the issue.”

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Posted 3 years ago

“I have purchased few materials from AJIO on 6th October. Order ID: FL0315601693. Courier partner is Ecom Express at Manipal, Udupi. Materials was out for delivery since 10th October and till date it is not delivered. Daily I get SMS that delivery attempted but failed. So I have raised complaint, complaint ID COM00025935261. Almost 4.7K amount is blocked. Pathetic service by both AJIO and Ecom Express.”

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Posted 3 years ago

“Ajio Company service very bad. Customer service is also not good”

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Posted 3 years ago

“They are dupers. I got puma shoes from them and they were defective their mesh wash torn. So i returned them thinking i will order again but instead of getting refund they told me that i sent them a fake product and that i wont be getting my refund. And they duped me of my 2400 rs and i am a student so that money hurt me bad. Summary- dont buy anything from them if you value youe money.”

Helpful Report

Posted 3 years ago

“I have ordered t-shirt order id EX0009217692. Since March am following up on the same but no one calls back, no refund the amount, no resolve the issue. How cheap is this?? That company is not able to give refund. The best service by Amazon and other app that they are ready to refund on call. Iam not concerned about money, but i want to see how many this company will delay is resolving the problem. #fake #cheap From 8months they couldn't able to resolve the problem. Attached is the photo of complain nos for your reference.”

AJIO.com 1 star review on 18th October 2021

Helpful Report

Posted 3 years ago

AJIO.com is rated 1.2 based on 1,970 reviews