AJIO.com Reviews

Name: AJIO.com
Rating: 1.22

1.2 Rating 2,157 Reviews

4 %

of reviewers recommend AJIO.com

Company Reviews

Questions

Metrics

1.2

Based on 2,157 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
Accurate And Undamaged Orders	Greater than 66%
Customer Service
Communication Channels	Email, Telephone, Live Chat

Visit Website

Write Your review

Tell us how AJIO.com made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

AJIO.com 1 star review on 14th March 2026

Sameer

AJIO.com 5 star review on 21st December 2025

Anonymous

AJIO.com 1 star review on 14th September 2025

Amit

AJIO.com 1 star review on 12th September 2025

Rajesh

669

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It’s very bad platform for online shopping. No support from customer care. Fake items on the app. My order delayed from last month. No updates regarding that. I have made payments via UPI. I think my money has gone. Writing this review to make other people alert don’t buy anything from AJIO you will not get any support from there end. And you will lost your earned money. Sad Reality!!!”

AJIO.com 1 star review on 14th April 2021

Helpful Report

Posted 5 years ago

“Ajio has given the worst response to the problems related to all the orders. No matter how many times you call the customer care they promise to take care of the issue but do literally nothing about it, ajio's customer care is of no use they do not respond to any problem you have regarding your order!”

Helpful Report

Posted 5 years ago

“Ajio is the worst platform for online shopping with useless customer.. They will never call back for any update, you have to chase them each and every time. It's been a month since my return pickup is pending. They are not even responding me.. Return id: #RT33545722”

Helpful Report

Posted 5 years ago

“Very poor services , I am waiting for an exchange for more than one month ,”

AJIO.com 1 star review on 6th April 2021

Helpful Report

Posted 5 years ago

“This site is worst in customer care. I ordered a saree and I haven't got my refund after returning it a months ago. It takes 25 minutes to talk to someone in customer care and then they will hangup. They don't respond. Never order. First experience worst one this site.”

Helpful Report

Posted 5 years ago

“मेने Ajio से nike के जूते मंगवाये थे जोके मेरे साइज के नही थे, इसलिए मैं उसको वापस देना चाहता था इसलिए रिटर्न्स करना चाहा तो पहले पिक मैन ने ये कहते हुए मना कर दिया कि इसमें Ajio कोड नही है ,आप कस्टमर केयर पेर बात कर टेग कोड रिमूव करवा लें कस्टमर केयर ने टेग रिमूव कर दिया और वापस नया रिटर्न्स जेनरेट कर दिया इस तरह पिक मेन आया और जूते ले गया मगर पेमेंट नही आया ,तीन चार बार कंप्लेन करने पर बताया कि ये नॉन Ajio प्रोडक्ट है ओर मुझसे पूछा कि कोई पार्सल रिटर्न्स की ईमेल आयी कया तो मैने मना कर दिया जैसे ही कॉल पूरी हुई दो घंटे बाद रिटर्न्स का ईमेल गया और दस घंटे में पार्सले वापस आ गया पार्सल खोलने पर अलग ही प्रोडक्ट मिलता है”

AJIO.com 1 star review on 4th April 2021

Helpful Report

Posted 5 years ago

“Really loved the offers and quality of the products. Lot of money saved compared to shopping 🛍 in malls..Thank you.”

Helpful Report

Posted 5 years ago

“I got my product before delivery date and the quality of the product is well and good. So, from my point of view this aap is good”

Helpful Report

Posted 5 years ago

“It's the worst customer service,,, twice I did receive refund for the return,,, am fed to fallow up,,, calling the customer care takes 30 mun of waiting,,, no response to mails. Products also not of good quality Quitting to shop in Ajio”

Helpful Report

Posted 5 years ago

“Ajio is absolutely pathetic and so is their customer service.They don't even pick up their call.They don't take the return of the product despite repeated attempts and also don't refund the money. Utterly disappointed with them.”

Helpful Report

Posted 5 years ago

“Ajio is the worst and spam platform for online shopping with pathetic & useless customer service. Because even if once your delivery or pickup get stuck due to any reason they won't be able to resolve the issue. They will keep on giving excuses and you will lose your money. Ajio will never call back for any update, you have to chase them each and every time. It's been more than 2 months since my return pickup is pending. Whenever I call they give new excuses. Order ID - FL0229755063”

Helpful Report

Posted 5 years ago

“sabse ghatiya online experience”

Helpful Report

Posted 5 years ago

“Customer care service is pathetic.They didn't pick any call. I tried from 9 days to contact your bloody customer care services. I returned one blue gown of mine and I got amount in my wallet but now I want to use this amount then I can't find the way to use it. And when I call to ur representative they didn't pick my call.”

AJIO.com 1 star review on 23rd March 2021

Helpful Report

Posted 5 years ago

“Web site is not user friendly, at check out time many items will not be available,, lot terms n conditions on offer. Two times my refund is not been done,, they are asking me to attach bank transaction details to get back... Am fed up to fallow,,, customer care takes 20 to 30 mins of waiting time. Quitting Ajio,,,”

Helpful Report

Posted 5 years ago

“Cheaters, and very bad service. No specific department for complaints. Terrible behaviour of delivery persons.”

Helpful Report

Posted 5 years ago

“Status show refund initiated in my bank account but I didn't get money back from last 15 days of returning green kurta. Trying to contact to representative through customer care but no one attend the call even no response of mail I droped on ajio mail box. Very poor service at all.”

AJIO.com 1 star review on 15th March 2021

Helpful Report

Posted 5 years ago

“Fraud,scamsters.horrible experience ever.they people just dont refund and there is no way to contact them.bloody frauds”

Helpful Report

Posted 5 years ago

“I don't get my refund it's already 2mth. Whenever I send mail I got replay that give us 2days. Its going on already 2 months. Not talking any action”

Helpful Report

Posted 5 years ago

“Pathetic customer support, highly disappointed with the very first order. Huge delay in refund process.”

Helpful Report

Posted 5 years ago

“Ajio has good products”

Helpful Report

Posted 5 years ago

AJIO.com is rated 1.2 based on 2,157 reviews