AJIO.com Reviews

Name: AJIO.com
Rating: 1.23

1.2 Rating 2,070 Reviews

4 %

of reviewers recommend AJIO.com

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Metrics

1.2

Based on 2,070 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 32%
Accurate And Undamaged Orders	Greater than 55%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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AJIO.com 5 star review on 21st December 2025

Anonymous

AJIO.com 1 star review on 14th September 2025

Amit

AJIO.com 1 star review on 12th September 2025

Rajesh

668

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Worst customer service India. Amount is debited my account but order is not confirmed. I call to customer care number but no use.”

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Posted 5 years ago

“Very bad customer service. Nobody ever picks up the call.”

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Posted 5 years ago

“Never again”

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Posted 5 years ago

“Terrible customer service. I have not received one product that was supposed to be delivered to me by 9th October 2020. constantly sending them mails, trying to connect with customer support, but no response. Despite not having delivered the pending item, they are sending email/message telling all issues have been resolved. Raised an issue, emailed the problem. no one is to hear, respond, or take action. Will never ever purchase from Ajio Online Shopping. It was my first purchase from you; won't be back again. Keep fooling the customers and you won't have any left soon.”

Helpful Report

Posted 5 years ago

“Terrible customer service. I have not received one product that was supposed to be delivered to me by 9th October 2020. Constantly sending them mails, trying to connect with customer support, but no response. Despite not having delivered the pending item, they are sending emails/messages telling all issues have been resolved. Raised an issue, made complaints. no one is to hear or respond or take any action. Will never ever purchase from Ajio Online Shopping. It was my first purchase from you; won't be back again. Keep fooling the customers and you won't have any soon.”

Helpful Report

Posted 5 years ago

“You ppl are fraud.I had 936 Rs in my ajio wallet,i did transaction of 1500 and paid baalnce amount,transaction showexas failed,after trying again immediately all items from cart were out od stock and ajio wallet shows as Nil balance, so where is my Rs.936 ...?”

Helpful Report

Posted 5 years ago

“Worst experience ever. The product quality is too poor. And the product reviews are also fake.”

AJIO.com 1 star review on 14th October 2020

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Posted 5 years ago

“Ajio was the most difficult and worse experience i have ever faced they are so laid back , after placing my order i got a confirmation email but never received the product i had ordered it as a gift and it was so disappointing when it did not turn up, i called customer care and they put me on hold for one hour straight it was a horrible experience then i finally found some other number online and told him that i was waiting for my product and it was cod and he just hung up the phone he could care less, shocked by the treatment very sketchy and shady behaviour on the part of the customer care team”

AJIO.com 1 star review on 13th October 2020

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Posted 5 years ago

“This was the first time I thought of ordering through AJIO and have worst experience ever. Yesterday I ordered 8 items through AJIO and immediately money got deducted from my card, however I didn't get any confirmation for the order placed and in Orders section it shows you do not have any Orders. But I have received automatic email regarding the successful payment from my bank. I tried calling customer care number and even after waiting for more than 30 to 40 mins also no one picked up the call and it was only the music going on. Sent an email to AJIO Customer care and no response from them either. I have ordered so many times from Myntra and other sites and never had any issues. First time thought of ordering from AJIO and will never ever order again. Worst customer service and delivery. Never expected this awful experience from brand like Reliance.”

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Posted 5 years ago

“A jio care number//9883213518// A jio care number//9883213518//”

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Posted 5 years ago

“Worstest service .I really regret to buy from this platform .How ridiculous they can be....I had orderd T-shirt before 8 days yet its not shipped.....and when informed about this just giving silly reason's of corona”

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Posted 5 years ago

“Order no. ID: FL0166914687 was cancelled by me on the 26th of August 2020. However, despite my repeated requests and e-mails to the company, I am yet to receive any response or the refund amount of Rs.2593/-. My various emails to the Company is replied through automated reply giving the COVID 19 as an excuse. Customer care officer one say received return and another say not received. what is real situation dont say propery. i have awb no for product and them received sleep also. Very very cheat person i feel. i would like to say dont buy anything from this ajio site.”

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Posted 5 years ago

“they very poor to refund our money. i am waiting for last 2 month for refund. customer care is very poor they don't know what is situation. every one give different answer.”

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Posted 5 years ago

“No customer service support No refunds Very slow delivery”

AJIO.com 1 star review on 8th October 2020

Helpful Report

Posted 5 years ago

“Order no. ID: FL0161228108 was cancelled by me on the 4th of August 2020. However, despite my repeated requests and e-mails to the company, CEO of the Company and even to email id of RIL, I am yet to receive any response or the refund amount of Rs.638/-. My various emails to the Company is replied through automated reply giving the COVID 19 as an excuse. 08391917903”

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Posted 5 years ago

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Posted 5 years ago

“Very poor service. Getting very troubling to return items. Exchange takes more time. While returning item, most of the times the executive says, tag number mismatched and he will not pick up. We never faced thse problems with the amazon and flipkart”

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Posted 5 years ago

“ORDER ID:FLO181771548 Delivery executive picked my product yesterday with all the price tags attached to that order.the products was looking very old so i choosed to returned it back,but your executive called me in the evening and told me that some tag is missing and çame back today and told me to take my products back..i told him very politely that i gave the product with tags but he was shouting and abusing me.And now Ajio is supporting him and changed the status to RETURN PICK UP ATTEMPTED.Ajio customer care never works.they never pick up the call..i will take action against Ajio..You people are highly unprofessional and pathetic service with a disgusting staff.”

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Posted 5 years ago

“I orderd on16 September,but still not deliver.its really bad experience I never ever shop with uh.”

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Posted 5 years ago

“Hey, I m not able to place return request for my last 2 orders. The app is not allowing to create return request, customer care number is not working n noone is responding to the email. I have never experienced such bad service”

Helpful Report

Posted 5 years ago

AJIO.com is rated 1.2 based on 2,070 reviews