AJIO.com Reviews

Name: AJIO.com
Rating: 1.23

1.2 Rating 2,070 Reviews

4 %

of reviewers recommend AJIO.com

Company Reviews

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Metrics

1.2

Based on 2,070 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 32%
Accurate And Undamaged Orders	Greater than 55%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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AJIO.com 5 star review on 21st December 2025

Anonymous

AJIO.com 1 star review on 14th September 2025

Amit

AJIO.com 1 star review on 12th September 2025

Rajesh

668

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“For the Order ID : FL0175185045, I ordered 3 products (1 vero moda dress and two slippers) total worth rupees Rs. 2,331.03 I returned all three products but I got a refund only for one of the products (1007Rs for the vero moda dress). The remaining 1300 rupees is still pending but status on your app shows refund complete. The keep on changing the complaints number and resolve previous ones. No one makes any changes, they just keep giving new dates when they will resolve the issue. The service is beyond pathetic.”

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Posted 5 years ago

“Ajio has horrible customer service. Dont ever buy from them. I have been following up for my refund for 2.5 months now i have used all channels to raise my issue - phone, email, twitter, consumer court. On all calls and emails they say it will be their highest priority to resolve the issue but they don’t do that.”

AJIO.com 1 star review on 4th November 2020

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Posted 5 years ago

“Ajio Related Customer service number.. 9832748829...//..9608464159... All problems solve online solve”

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Posted 5 years ago

“Ajio Customer Service Number 9832748829...@@...7318827159 All problems online solve customer Service Number”

Helpful Report

Posted 5 years ago

“Ajio Customer Service Number 9832748829...@@...7318827159 All problems online solve customer Service Number”

Helpful Report

Posted 5 years ago

“Ajio Customer Service Number 9832748829...@@...7318827159”

Helpful Report

Posted 5 years ago

“Ajio Customer Service Number 9832748829...@@...7318827159”

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Posted 5 years ago

“All 10 days the order was cancelled and no refund till now . Another order money debited from no order happened.surely my last purchase . Not recommending”

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Posted 5 years ago

“Ajio Customer Care Helpline Number 08207238288 // 07033769449”

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Posted 5 years ago

“Ajio Customer Care Helpline Number 08207238288 // 07033769449 All Ajio Refund Related Problem If. You want Refund and Return so you can call. Official Ajio Customer Number 08207238288.?? 07033769449”

AJIO.com 3 star review on 24th October 2020

Helpful Report

Posted 5 years ago

“Don't buy with ajio they are doing same with me 3item am recived.Every 1 packet having 2item and they sending only 1 item.4packet they are sending wrong item.5packet they are not giving tag.6packet they giving wrong item.7packet they are giving wrong size.Now my approx 2000rs item”

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Posted 5 years ago

“Very very bad policy do not purchase the product .”

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Posted 5 years ago

“I have ordered 2 Sarees and paid the amount. The transaction was successful and amount got deducted from my account but order was not confirmed.”

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Posted 5 years ago

“I ordered one shirt and when I put return for it there is no proper response when I tried calling the customer care no there is no response.”

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Posted 5 years ago

“Two Allen Solly t-shirt have ordered. I received only one. However, in the order status, it was showing that all two t- shirts were delivered on the same date and time. This was my prepaid order. Money is also not refunded.”

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Posted 5 years ago

“This was worst experience. I am very frequent online buyer, thought to give a try at Ajio. Omg order was placed in September, and till October 15 the product and order was just showing confirmed. 1 product shipped out of 10 products. You can’t reach customer care as its always busy, u would hang up after 1 hr. Had to cancel the order after a month of wait.”

AJIO.com 1 star review on 20th October 2020

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Posted 5 years ago

“Ajio has cheated me and not delivered items in my packages, do have unpacking vidoes. But no refund till date. Above all blocked my account and also blocked me on call abd sending mails to call centre. Will drag them to forum for cheating me and playing pranks.”

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Posted 5 years ago

“if they're not listening to ur complaints then make fake orders as cash on delivery and refuse to take delivery until they don’t resolve ur problems..THAT'S HOW THEY SOLVE IT TRIED AND TESTED”

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Posted 5 years ago

“Very very bad service. My refund has been pending since 2month but till now I didn't get any response from Ajio customer care. I have called many times but no response . Pls everyone don't go through this app”

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Posted 5 years ago

“Missed one item in my delivered package. I have received two Allen Solly t-shirt in ajio.com. However, I have received only one. In the order status, it is showing that two items was delivered at the same date and item. But I have received only one item in the delivered package. Order ID: FL0185400555”

AJIO.com 1 star review on 19th October 2020

Helpful Report

Posted 5 years ago

AJIO.com is rated 1.2 based on 2,070 reviews