AJIO.com Reviews

Name: AJIO.com
Rating: 1.23

1.2 Rating 1,970 Reviews

4 %

of reviewers recommend AJIO.com

Company Reviews

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Metrics

1.2

Based on 1,970 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 32%
Accurate And Undamaged Orders	Greater than 55%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	2.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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AJIO.com 1 star review on 12th September 2025

Rajesh

AJIO.com 1 star review on 25th July 2025

Anonymous

AJIO.com 1 star review on 30th April 2025

Tejas Gowda

664

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ajio me mera 12000 rupay fasa hua hai.... bhai koi adv pay kr ke order mt krna otherwise refund nhi hoga amount. or customer care ki service bakwas hai... 4 agent se bat hui hai meri kisi ne bhi resolution nhi diya.... during call call cut kr dete hai bc.”

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Posted 3 years ago

“Avoid buying from fraud @AJIOLife if you buy many products and don’t like return all they will block your accounts won’t refund and return. A strict action need to be taken for such companies . @myntra @amazonIN @Flipkart don’t treat there customers this way .”

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Posted 3 years ago

“Worst costumer service i have ever seen. I'm never getting anything from reliance. Ironically the service is most unreliable. I placed and order for which the payment failed and I didn't receive a refund (the entirety of the money was lost). I have been trying to reach the constumer service for past 1hr but there is nobody picking up the call or they put me on a long hold. This is a disgusting way to treat your constumers. And I'm sure to share this work on all my reviews. NEVER TRUST RELIANCE.”

AJIO.com 1 star review on 21st June 2022

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Posted 3 years ago

“It's totally bad experience with Ajio. I will never recommend anyone to this App. Even u can't get proper customer support”

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Posted 3 years ago

“The worst shopping application. Ordered a shirt which is larger in size. Within time raise a return request. More than 20 days passed no one come to collect the product. Called customer service for more than 5 times in different different dates still no solution. At last they messaged that I have changed my mind to return this product. Waste of my money. I will sue to ajio for this.”

Helpful Report

Posted 3 years ago

“Slowest site service too”

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Posted 3 years ago

“Worst app. They will cancel products if we order on sale. And they will never come to pick the return item.”

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Posted 3 years ago

“It is worst commercial site, with full of fake information.. please don't order anything.”

AJIO.com 1 star review on 17th June 2022

Helpful Report

Posted 3 years ago

“My money from Paytm was deducted two times on 13.6 22. Its not been refunded inspite of several emails.Ajio neither accepted order nor refunded.Theure cheats gobbling money without delivery”

Helpful Report

Posted 3 years ago

“It’s the worst app I’ve ever used to shop online. Poor services, cancel order anytime they want, no punctuality, late delivery. And I don’t get this thing, they charge xx amount for delivery for something then I add other things to cart and Oder in huge quantity and still I’ve to pay for delivery and oh guess what the delivery amount is now increased, like seriously!? And I literally have worst experience with this app I order something at some price, and when it arrives the price always gets increased like why and wtf is wrong with you!? They are fraud that’s not how online shopping works! Poor service! Even their app is also not smooth. If I could I would rate them with negative stars🙂”

Helpful Report

Posted 3 years ago

“This has happened twice with AJIO luxe I have ordered the product n the cancel it after the sale is over n give reason as bad quality. Such big company with such pathetic service. They r fraud. What can u expect frm Reliance.”

Helpful Report

Posted 3 years ago

“Ajio is always cancel orders if we purchase product in offer time. if we call customer care he is always say product quality is not good so we are cancelled your order and same time ajio is sale same product in high price.this time quility is good?”

Helpful Report

Posted 3 years ago

“Sorry to say that AJIO has started doing scams or Gambling in Quantities delivery. I have ordered 2 bags they delivered only 1 and Delivery boy not receiving calls, and finally saying that your case solved. Its really going frauds by AJIO so dont order anything in many quantities and they are showing in receipt that 2 quantity delivered You can contact me on 7411806527 to see how ajio customer care people manipulating the things so its fraud”

AJIO.com 1 star review on 13th June 2022

Helpful Report

Posted 3 years ago

“Ajio is very poor in their service. I wanted to return a jeans due to incorrect size being delivered. They say I will have to courier it myself and they shall refund the courier charges. I did that and not almost a month I m following up to get the courier amount refunded. I have a chain of 30 emails with ajio customer service and all they have to say is wait we are working on it.. Pathetic is not the word.”

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Posted 3 years ago

“Their return policy is worst, please don't buy anything from them.”

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Posted 3 years ago

“Bad experience.Ordered a combo pack of 3 no'3 T shirts but received 2 T shirts only. Raised complaint but of no use.”

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Posted 3 years ago

“I have ordered sandal and took 8 days to delivered but finally delivered with different size. I have raised a return request for the product as they do have the exchange option, executive came for pickup after 5 days but he was asking for price tag which didn't come with the product. Now it is almost 20 days still the return is not happened. The customer case another worst service. They are not sure what do with my case and simply disconnect the call.”

Helpful Report

Posted 3 years ago

“It has already been more than 2 weeks since I exchanged my parcel, but the delivery still has not been completed. Every day, they say that delivery is delayed, but the delivery man never gets to our house, nor is the parcel returned. No one has come to pick up the parcel either. I have made exchange report on 29th of May and till now no action is taken.”

Helpful Report

Posted 3 years ago

“Pathetic service.. customer support handles the calls very well but there is no outcome.. i ordered an item which dint fit me well..so i placed for the return.. it's been 13days now, but item is not yet picked up. I'm calling n speaking to the Customer care agents every second day, they keep saying that my return will be assigned soon. But no movements at all. Horrible shopping app. Will never buy anything frm AJIO.”

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Posted 3 years ago

“Quality is worst”

AJIO.com 1 star review on 10th June 2022

Helpful Report

Posted 3 years ago

AJIO.com is rated 1.2 based on 1,970 reviews