AJIO.com Reviews

Name: AJIO.com
Rating: 1.22

1.2 Rating 2,158 Reviews

4 %

of reviewers recommend AJIO.com

Company Reviews

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Metrics

1.2

Based on 2,158 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Telephone, Email, Live Chat

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AJIO.com 1 star review on 14th March 2026

Sameer

AJIO.com 5 star review on 21st December 2025

Anonymous

AJIO.com 1 star review on 14th September 2025

Amit

AJIO.com 1 star review on 12th September 2025

Rajesh

669

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The worst site with the worst service , they kept my money stolen , since 5 months I have called them 30+ times ,send them plenty of mails still no action has been taken to transfer my wallet money to my bank such an unprofessional act seriously cheap I’ll share the screenshots of sent mails that’s just few I sent”

AJIO.com 1 star review on 20th February 2024

Helpful Report

Posted 2 years ago

“Iam not suggesting to shop in this app..such a bad customer care service.. if u put ur product to refund.. your money will gone... U have to keep on talking to customer care. .. and road around your bank..”

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Posted 2 years ago

“Totaly a third clas app customer care service is terrible they wil send u ring items nd tel u we can't help out I thnk worst app dealers”

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Posted 2 years ago

“Ajio is a fake company they started scam business now a days.This is a fake site as per experience. When you order something and later you want to return it. They will make you fool. And after that you will loose your money and stuff both. Literally they are playing with emotions of customers..Don't buy products from this side after purchasing product if u want return or replace these guys are saying this particular product is not refundable or exchange.I called their helpline for 3 times. No resolution was given and I felt like such a fool to be scammed so easily.”

AJIO.com 1 star review on 17th February 2024

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Posted 2 years ago

“Ajio wants to become global but with worst customer service this is not possible. And try to learn from your rivals how to provide customer service”

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Posted 2 years ago

“Ajio is a fake Ecom company they started scam business now a days charging platform fee of 10 to 100 rupees on each product and which is non refundable weather to take product or not. Biggest scammer now a days. Please don't buy from them they show offers but they are actually not cheating people showing offers”

AJIO.com 1 star review on 13th February 2024

Helpful Report

Posted 2 years ago

“Poor service return and exchange”

Helpful Report

Posted 2 years ago

“Fake site... Higher prices with worst quality material....On returning my order all together they deduct Rs.177...Rs.29platform fee that is okay but Rs.148 for what????? Looting customers...Never buy from Ajio... Returning is also a very difficult task...”

Helpful Report

Posted 2 years ago

“This is a fake site as per experience. When you order something and later you want to return it. They will make you fool. And after that you will loose your money and stuff both. Literally they are playing with emotions of customers.”

Helpful Report

Posted 2 years ago

“I ordered 3 pants and when I opened the package I found random loose cloths instead of my pants! Scam and fraud and their response is very slow. No immediate action taken.”

Helpful Report

Posted 2 years ago

“How dare you TAKE CONVENIENCE FEES WITHOUT DELIVERY OF A PRODUCT I ORDERED. THE SELLER FAILED TO DELIVER THE PRODUCT AND STILL AJIO DEDUCTED CONVENIENCE FEES. BE PREPARED TO PAY HEFTY CONVENIENCE FEES FOR SERVICE AJIO HAS FAILED TO DELIVER.”

Helpful Report

Posted 2 years ago

“duplicate products”

Helpful Report

Posted 2 years ago

“Most disgusting app...my experience in ajio is most 3rd class application even I'll never ever shop anything from ajio shame on your app”

Helpful Report

Posted 2 years ago

“Wrong Product send me and no return this iss very bad Service and Customer service are very bad all ajio is very bad application on online order”

Helpful Report

Posted 2 years ago

“It's a fraud I can't like this app. you are a thief. I will tranfer money into my bank account but you didn't tranfer my 550 rupees.”

Helpful Report

Posted 2 years ago

“Don't buy products from this side after purchasing product if u want return or replace these guys are saying this particular product is not refundable or exchange. As per our company policy.there is not customer support”

Helpful Report

Posted 2 years ago

“Do NOT buy any items especially clothes from the Ajio.com website. They simply trick the customers. I just bought a white tshirt that is totally transparent, when I try to do a RETURN on it, the customer care executive is telling me "this item cannot be returned"!!!!! In the item checkout it was clearly mentioned all items can be returned or exchanged. Now the executive is telling we cannot return as per policy. Where was this mentioned??? Not in the checkout or in the item description. Stop tricking your customers , pls be honest and fair. Not buying every again any item from Ajio. Regards Geetika Madan”

Helpful Report

Posted 2 years ago

“I ordered 4 shirts but they sent improper sizes like slim fit instead of regular fit, regular fit instead of slim fit, while i tried to return that they are charging some amount as convenience fee, this is the mistake done by the person who sent the product why customers facing loss in these kind of orders.”

Helpful Report

Posted 2 years ago

“One of the pathetic app. Customer service is ruthless and rude and speak to the customers like they are doing great work. They are selling second hand duplicate stuff and assuring you the quality. Guys pls be aware of buying from this app as they will give you fake products under brand name and will speak to you rudely when they are not able to return or refund it. BE AWARE FROM FAKE SITE AND FAKE BRAND.”

Helpful Report

Posted 2 years ago

“Very bad customer service experience. I received wrong product, and when I complained regarding this, I didn't get proper respons, I felt like cheated by Ajio. It's totally a fraud company and fraud services.”

Helpful Report

Posted 2 years ago

AJIO.com is rated 1.2 based on 2,158 reviews