alcocovers.com Reviews

Name: alcocovers.com
Rating: 4.85

4.9 Rating 1,662 Reviews

97 %

of reviewers recommend alcocovers.com

Company Reviews

Metrics

4.9

Based on 1,662 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We're very happy with the covers. I sent photos of my picnic table and a glider bench, both with complicated shapes. The company sent back my photos with lines of what measurements they needed, after a few back & forths to clarify, a few weeks later we received the custom covers, just in time to protect them from a big rainstorm. They fit very well. I highly reccommend Alco Covers.”

Helpful Report

Posted 1 month ago

“I just purchased new pool filter and pump equipment. I didn’t want the winter weather and conditions in my area to damage my new equipment so I purchased custom sized Alco covers. The covers were delivered exactly as ordered. I used them for the 2024-2025 winter season and am delighted with how they fit and the protection they provided. The flexibility to customize the sizes with Velcro side seams is a big plus. The cover material provided the winter protection I was looking for. Happy Customer!”

Helpful Report

Posted 1 month ago

“We were very impressed with the quality and craftsmanship of our two covers. They were made perfectly to our dimensions and requirements, and fit exactly as requested. Plus, the communication with the company reps was very impressive. Sheila and Regine were exceptional with customer support. Every time I reached out to review our order with them, they responded immediately and addressed each of our questions thoroughly. We could not be more satisfied with our entire customer experience. We would definitely recommend this company and would purchase again from them. You will not be disappointed.”

Helpful Report

Posted 1 month ago

“We recently received our custom ladder cover from ALCO Covers and we couldn’t be more pleased. The quality and craftsmanship are outstanding, durable vinyl, precise dimensions, and thoughtful design features like zipper splits and drawstring tie-downs. Ordering was simple and straightforward through their website, and the staff was incredibly helpful throughout the process. Monica and the team were responsive, professional, and made sure everything matched our specifications perfectly. Highly recommend ALCO Covers for anyone needing reliable custom solutions!”

Helpful Report

Posted 1 month ago

“We had two large covers made for our two metal cabinets in a grey canvas color. They did a beautiful job, stitching was perfect as well as the zippers and clasps. They fit perfectly as they discribed. Thank you for making a great product”

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Posted 1 month ago

“These guys are great very fast great quality cover”

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Posted 1 month ago

“It's great quality and fits perfectly. Have placed 3 orders with them. Ordering another cover for our wood storage container soon.”

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Posted 1 month ago

“Quality cover! We love it! Standing up great! It takes a beating from the wind every day! On a compressor on one of our trucks. We are Very impressed! Thank you!”

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Posted 1 month ago

“We got them earlier than anticipated, and they look great. They even came in nice bags that can be used for other purposes. The materials and construction exceeded expectations. There are no loose threads or irregular examples.”

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Posted 1 month ago

“This company is great - contacted them with our measurements. The cover came to us in record time - excellent quality & fit perfectly. Will use them again for any future needs.”

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Posted 1 month ago

“Our cover works great, even exceeded our expectations....and good customer service as well!”

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Posted 1 month ago

“Awesome covers! Fit like a glove, great quality, outstanding service. Will definitely continue to do business here!”

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Posted 1 month ago

“The cover delivered is very well-made and should last for years. The artwork of our logo is also top notch!”

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Posted 1 month ago

“These covers are fantastic!! The workmanship is beautiful and they both fit very well. Was surprised to see it come from Abu Dhabi but no worries . I would recommend this product to anyone. The customer service was great and very responsive. Thank you”

Helpful Report

Posted 1 month ago

“Great price fast delivery very good quality Monica was very communicative during the order process received cover last week and fits perfectly and looks great.”

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Posted 1 month ago

“We have a very large fire pit. Alcocovers sent us a cover with exactly the dimensions we specified. It fit perfect and so far is handling the Chicago winters perfectly.”

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Posted 1 month ago

“I requested a specialty cover for my generator. I supplied measurements and photos and they sent a confirmation drawing that looked right. I tested it as soon as I received it and it fit perfectly. I asked for velcro on 3 corners so I could uncover the control panel and the exhaust while it's running. That was also perfectly done, but you went a step further - clips were added to hold the rolled up vinyl in place! That was quite a surprise and shows that someone is thinking beyond the custom order to make it better. I've ordered a couple of patio furniture covers in the past so I had a trust factor that things would go right. And they did. I always order 18 oz. for my covers. Thanks for your attention to detail.”

Helpful Report

Posted 1 month ago

“Cover is excellent. Very well made with quality materials.”

Helpful Report

Posted 2 months ago

“The covers I ordered were top of the line. On time, high quality, and a perfect fit. Thank you ALCO !!! I will order again, and show and tell all my friends & family.”

Helpful Report

Posted 2 months ago

“This cover is a perfect fit for our L shaped sofa patio furniture. We’d purchased a few different off-the-shelf covers that never fit properly, so it was time to order a custom cover. I was a bit worried with all the complicated measurements needed, but we followed the directions, noted specific edges where we wanted zippers or closures, and it arrived exactly as we imagined. If I remember correctly, I even added a few pictures of the sofa to my order. We’ve actually purchased two of the identical covers in different materials. The first, was ordered in the heavier material. It was not the right choice for us. It was heavy and difficult to fold and store. It was a 2-person job to remove and fold, or replace. For us, we leave the sectional covered when rain threatens, and uncover it and store it when not. We also take the furniture in for the winter (New England) so we didn’t need the heavy duty winterized material. Based on our first cover (which was also a perfect fit…just too heavy), we ordered a second one in the medium grade material and it’s absolutely perfect. We added another couple of corner zippers for ease of removal also. It is sturdy, waterproof, and easy to remove and fold, and just as easy to quickly unfold and put back on when rain threatens. Great purchase and it still looks like new after a year in the sun and rain.”

Helpful Report

Posted 2 months ago

alcocovers.com is rated 4.9 based on 1,662 reviews