alcocovers.com Reviews

Name: alcocovers.com
Rating: 4.84

4.8 Rating 1,585 Reviews

97 %

of reviewers recommend alcocovers.com

Company Reviews

Metrics

4.8

Based on 1,585 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We have order several covers. On 1 order there was a error. But they corrected the error in a timely manner. They willingness to correct the error was amazing. Thank You”

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Posted 3 weeks ago

“High quality product. A little expensive but you get what pay for. It arrived as I expected. The ordering process was fairly straightforward.”

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Posted 3 weeks ago

“One star only because that is as low as I could go. Ordered a cover thinking it would zip up on the front panel as it was pictured to do. Apparently, I was wrong. When I called, I was told that I needed to "special order" the zipper via a separate link on the order page. Went back and still can't find what they are talking about. They ghosted me after I told them that their website is misleading. Obviously they don't care about their reputation or their customers. Just use another company - it's easy.”

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Posted 4 weeks ago

“wonderful company. I requested a custom cover for an outside fireplace. Customer service helped with all of my questions. Cover arrived and was extremely well made and has been in use for almost a year with no color fade and absolutely no sign of wear from the fireplace stone.”

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Posted 4 weeks ago

“Very detailed company. All departments stayed in touch. Cover fit was perfect”

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Posted 4 weeks ago

“Very happy with our custom cover. Withstands the intense heat of the Miami sun every day!”

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Posted 4 weeks ago

“AMAZING! I ordered an Alco cover for my patio furniture three years ago. I waited to write this review to see how it held up through the seasons as other brands didn't fare well year over year. The Alco cover has held up amazingly and still looks almost brand new. I have been able to pressure wash it to get it back to almost original condition each spring. I definitely recommend Alco covers and will not look any further for my future needs.”

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Posted 4 weeks ago

“We order a custom cover for our fire pit. Order process was easy. The cover arrived exactly to what we ordered. It went through an Arizona summer and is still in perfect condition. Great product!”

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Posted 4 weeks ago

“Cover quality is great and the design is exactly what I wanted”

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Posted 4 weeks ago

“High quality custom cover for my grill”

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Posted 1 month ago

“The official cover for the Yoder YS640S Smoker was clearly an afterthought that did not match the quality of the smoker; it started to degrade in the sun and the rubber logo patch started to get sticky black stuff all over the place. After reading reviews of Alco Covers, we decided to give it a go. We took photos of our smoker from all angles and then Alco marked up the photos with requested dimensions. I had a good conversation with their team and they helped me to add a zipper on one corner to make it easier to get the cover on and off. If you also need a cover for your Yoder YS640S, you can ask them to reference quote # 95125-01 to view the cover that we ordered. They only change I would make is to add some vents on the top of the vertical sides to allow for condensation to escape. I would add photos, but this review form doesn't seem to support photos.”

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Posted 1 month ago

“I ordered a custom-sized cover with a full-length velcro enclosure. I have had it now, weathering in the sun and rain for over a year, and it is STILL holding up like the day I bought it. It was exactly what I needed, and Alco executed it flawlessly! I wouldn't hesitate for a moment to order another cover from these folks. Thank you, Alco Custom Covers!”

Helpful Report

Posted 1 month ago

“I work in the movie theater business, and we are getting more and more into merchandise and merchandise displays and were in need of a cost-effective way of securing them. I thought it would be great to have some kind of lockable cover like the ones I sometimes see in the malls for vendors. I did a quick search and discovered ALCO. I input my dimensions and placed an order, and they arrived quickly despite being custom made. The material is perfect and secure and it comes with loops to run a lockable cord through. Making securing my merchandise very easy. I would highly recommend ALCO to anyone looking for custom covers.”

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Posted 1 month ago

“It was built exactly to size.”

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Posted 1 month ago

“The product choices are well described and the fabrication of the covers was meticulous. The seams are even and use a robust thread. Handles are a standard feature. The medium and heavy duty fabric that I chose is waterproof and keeps its shape. I have purchased both outdoor furniture covers and yard equipment covers. Both have some unusual shapes, but the measurement instructions allowed me to describe the shape and allowed ALCO to fabricate covers that fit exceptionally well. On the business side, the people have always been responsive and their understanding of purchasing protocols makes dealing with them easy. Staff knows what it is doing and does it well.”

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Posted 1 month ago

“Outstanding! Fit, material and accents are awesome, and the order was shipped in a timely manner. Exactly what I needed. I’m ordering another one soon.”

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Posted 1 month ago

“Thank you so much for the fast manufacturing and fast delivery! We love our custom cover!!!”

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Posted 1 month ago

“They did an excellent job on my custom order! I will be using them in the future!”

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Posted 1 month ago

“I couldn’t be happier with this portable bar cover. The material is very high quality — thick, durable, and feels like it will last a long time. We’ve used it outdoors for several months now, and it has withstood rain, wind, and lots of sun without any signs of wear or fading. It fits snugly over the bar and provides great protection when not in use. I also appreciate how easy it is to take on and off. If you're looking for a reliable cover that holds up well in all kinds of weather, this is a great choice. Highly recommend!”

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Posted 1 month ago

“We ordered a prototype cover for one of our machines and it looked great! Our customer has a wash-down environment, so the durable cover (think 'grill-style cover' or those for outdoor furniture) needed to just-barely rest on the ground also. It arrived with our 3-color logo in the perfect spot and for a single cover, it was a very fair price. Happy with Alco's responsive customer service too -- it was excellent!”

Helpful Report

Posted 1 month ago

alcocovers.com is rated 4.8 based on 1,585 reviews