alcocovers.com Reviews

Name: alcocovers.com
Rating: 4.85

4.9 Rating 1,637 Reviews

97 %

of reviewers recommend alcocovers.com

Company Reviews

Metrics

4.9

Based on 1,637 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Customer service is amazing. They answered questions I had and responded very quickly. I had a cover made for my buffet. Need to protect it from kittens scratching it. It arrived yesterday. It fit like a glove and the quality was superb. Thick vinyl with a zippered front. LOVE IT!!!!”

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Posted 5 years ago

“Purchased a custom cover for a recently built Firepit on our deck. Size was perfect. Material is nice and thick. Great price. Great all around experience with Alco. First time I used them and will certainly use them again. Highly recommended! Thanks!”

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Posted 5 years ago

“My cover was for a gift and the people that received it couldn't have been happier with the product. It fit perfectly and they also liked the material used.”

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Posted 5 years ago

“Product looks and fits perfect! Will seek to order from alco covers in the future!”

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Posted 5 years ago

“Thanks to Covid-19 my order took a month to receive it (received it yesterday from the time I placed the order). However, I'm very happy with quality of the material. Probably I'm too picky, but, the fitting is a little too loose. They add an extra inch and they round up the fractions to the higher number and that could be the reason. It is not that bad as to have to return it, but, I'm too critic of myself. I would like to extend my appreciation to the service received by my coordinator, Sheila Cornelia. My design was a little complicated and there was a lot of back and forth because of my measurements and my demands. She was very patient and courteous and helpful while coordinating the realization of the cover for my BBQ furniture. It surely takes a person like her to bring to realization this type of projects. My wife is very pleased (she is the boss). :) Let's now wait for the durability under the hot Arizona weather. Meanwhile, we will be enjoying the beauty of the BBQ undercover when not in use.”

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Posted 5 years ago

“Perfect fit and high quality material and construction!”

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Posted 5 years ago

“I order a couple special sized covers for some outdoor fire pits. They came on time, a good quality, and were the correct dimension. Thank you for making this an easy purchase.”

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Posted 5 years ago

“Great product, excellent customer service with very fast response times. Based on my order/experience - highly recommended!”

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Posted 5 years ago

“I bought a custom pinball machine cover. It was a perfect fit. Great quality. I will highly recommend them for any custom cover needs.”

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Posted 5 years ago

“Very happy with cover. It was shipped in a timely manner and the material is high quality. Did a nice job of covering our patio furniture”

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Posted 5 years ago

“Alco provided a perfect fit for our custom made bar. I simply followed the measuring guidelines and had my cover in short order - at a very reasonable price. Our bar is out on the dock in the open water and the cover has withstood storms and the elements. Very satisfied!”

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Posted 5 years ago

“Alcocovers did great job on my fire pit cover. Easy to order a custom fit Fire Pit. Perfect fit and fast delivery.”

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Posted 5 years ago

“No nonsense. Just a straightforward product that fits my outdoor furniture perfectly. Because its custom, it doesn't blow away in the wind. After wasting money on other covers, I wish I had bought this in the first place.”

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Posted 5 years ago

“Custom cover I ordered for my welder fits perfect! I got the thicker material and its awesome!!”

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Posted 5 years ago

“Easy ordering process. The cover arrived on time and was exactly what we needed and has held up well. Would definitely order from ALCO again.”

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Posted 5 years ago

“ALCO made a custom sized “sleeve “ cover to protect my stand up 6’ stainless steel smoker. Very satisfied with product (fits perfectly), customer service couldn’t have been easier, shipped/received within 5 business days. Easy & professional, thanks so much, pat”

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Posted 5 years ago

“Ordered a cover for our outdoor linear gas fireplace. Perfect fit. Durable, tough, quality cover at a good price.”

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Posted 5 years ago

“Ordered covers from ALCO my new patio furniture and they fit perfectly! They show you exactly how to measure your patio furniture and the ordering is straightforward and easy to follow. Whenever I would email them asking for an update on my order they were super quick to respond. My covers fit perfect and the quality is great. They withstood a Canadian winter and that's saying something. f I didn't already have a BBQ cover I would order one of those too! Love, love, love my covers!”

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Posted 5 years ago

“Excellent fit and quality on our lounge and firepit covers. Good work. Highley recommended.”

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Posted 5 years ago

“My new Alco custom-made, outdoor, buffet cover is AWESOME! I discovered this company on-line in early March. I read the reviews to make sure it was a legitimate and quality based company. I designed my cover based on their website instructions and placed my order in early March. It was delivered yesterday, 3/17. It's a perfect fit; quality, sturdy material; and excellent customer service. Thank you, Alco!”

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Posted 5 years ago

alcocovers.com is rated 4.9 based on 1,637 reviews