alcocovers.com Reviews

Name: alcocovers.com
Rating: 4.85

4.9 Rating 1,667 Reviews

97 %

of reviewers recommend alcocovers.com

Company Reviews

Metrics

4.9

Based on 1,667 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Perfect!!! Fit. I needed a U shaped cover for an outdoor pit arrangement. One set of measurements and the cover fits perfectly. I love it when a company delivers exactly what you expect at a quality that exceeds my expectations!”

Helpful Report

Posted 5 years ago

“Called ALCO without knowing anything about the company for a cover to help preserve an upright bar bq smoker. Sent dimensions & received an immediate reply explaining how everything worked. Received my cover in about a week and it fits perfectly and works just as imagined. Would definitely recommend to friends and even order again should I have another need. Thanks ALCO and good look😊”

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Posted 5 years ago

“My wife and I ordered an ALCO custom dimension cover for the sectional couch on our screened in porch. Measuring all of the dimensions was a bit of work, but the final product fit like a dream. Would definitely buy again!”

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Posted 5 years ago

“ALCO customer service is fantastic. I sent them pictures of my daybed and they were able to custom make a cover for me that fit perfectly. It is snug and as weather proof as it gets. I would gladly use them again and highly recommend them to anyone. Pricing and delivery were fair and swift.”

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Posted 5 years ago

“Ordered a custom cover for game which I wish to keep outdoors. The cover is a perfect fit. I included some artwork on the cover which they did a nice job! The lead time can be a few weeks but they provide a nice product.”

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Posted 5 years ago

“Just received our patio furniture covers. the craftsmanship is excellent and they fit perfectly. I am so pleased we went with ALCO for our covers.”

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Posted 5 years ago

“Great customer service. Quick easy efficient even during Covid.”

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Posted 5 years ago

“The Covers I purchased for my outside lawn chairs fit well, workmanship was impeccable and quality of material was top notch. Would definitely buy additional covers as the need dictates in the future. Job well done.👍”

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Posted 5 years ago

“great workmanship and quality. Took a little longer than 7 days but worth the wait.”

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Posted 5 years ago

“We needed a cover for an unusually shaped outdoor sectional and the cover fits beautifully. It is very sturdy and well made and reasonably priced. We plan to have additional covers made for other furniture.”

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Posted 5 years ago

“I had a very positive experience with my order and with customer service. The product is perfect and I plan to replace some additional manufacturer-supplied covers with Alco covers. Highly recommended.”

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Posted 5 years ago

“John: Victoria Tx August 13th, my cover issue has been resolved, thanks to a great customer service team. Matt assured me that all problems have been resolved and my cover is in production. After reading so many wonderful reviews, I’m looking forward to receiving my pit cover. I will use Alco covers again. He is Risen”

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Posted 5 years ago

“Alco originally manufactured a cover for me and the look and fit were excellent. After using the cover a month and having it exposed to rain I notice water under the cover. When I checked with Sheila at Alco if the covers leaked she said they should not. The cover was replaced without any hassle and it fit and looked as good as the first one. I am very happy with the service and highly recommend Alco.”

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Posted 5 years ago

“I bought 2 custom covers from Alco. What really attracted me at first was the good price. When I received both covers, they were better than I was expecting. The material feels durable and they were well made, perfect! They seem to have been made for what I was looking for. lol Monica provided me the best service I could get. Totally recommend!”

Helpful Report

Posted 5 years ago

“We have ordered three covers from ALCO. One for a large U shaped outdoor bar, one for a wine barrel table and most recently a custom L shaped BBQ grill. We sent measurements that we thought were correct but ALCO staff observed mistakes and contacted us and we re-measured while on the phone with the staff. We just received it today and with a few doubts, we put it on the grill. IT FIT LIKE A GLOVE! These are great products. Reasonably priced and protected our outdoor structures all winter long. Would definitely order from ALCO again and recommend to anyone.”

Helpful Report

Posted 5 years ago

“After searching for a cover for my smoker, I came across Alco Covers. After reading so many great reviews, I decided to order one. My 20 year old pit is looking forward to finally getting a cover. Thanks Alco! God Bless all who read this. He is Risen! John Victoria, Tx”

Helpful Report

Posted 5 years ago

“The sizing was perfect. Material is good quality, it's actually better quality than I expected for the price I paid. My new go to place. Highly recommended”

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Posted 5 years ago

“We have an L-shaped chaise on our deck and I couldn't find anything pre-made that fit. We had a cover for a while that was WAY oversized and it not only looked bad, but it was a beast to take on and off. After doing a lot of research, I landed on Alco and I'm glad I did! The new cover not only fits like a glove, it's easy to take on/off and the straps easily slide under the legs of the furniture. I also like the vents on the side. We have covers that I bought on Amazon for the other chairs and I'm going to have to replace them after one summer in the Texas heat as they are faded and the fabric has become thin. But that's not the case with the Alco cover! That thing is bomb proof and not only stays in place with the crazy storms that blow through, but it takes the sun like a champ. I'd highly recommend!”

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Posted 5 years ago

“I am very pleased with my ALCO cover and the amazing customer service provided! First, the cover is great quality and fit my outdoor sectional perfect. I also have a lot of oversized pillows that fir perfectly under the cover as well. Most covers, you know, look like a cover. The ALCO cover is of high quality and design and looks sharp. I also was very pleased with their outstanding customer service. There was a delay in my cover and I contacted customer service. They were fantastic in responding to the situation and their follow up. I will definitely be ordering from ALCO again for additional quality protection for the investment I have made in patio furniture. Thank you ALCO team for a great experience!!! Jeff from Illinois”

Helpful Report

Posted 5 years ago

“I finally received my (oddly shaped) custom cover and I just want to extend my sincere gratitude for a job, very well done. Although the process from ordering to actually receiving my cover has been long, very time consuming and extremely tedious, I truly do appreciate you critical and exacting attention to detail. Thanks for sticking with the project, your patience with me and the extreme attention to detail has provided me with a cover that fits perfectly and should outlast the furniture it was designed to protect. Bravo, well done! Outstanding workmanship, quality materials, excellent price. Thank you all.”

Helpful Report

Posted 5 years ago

alcocovers.com is rated 4.9 based on 1,667 reviews