alcocovers.com Reviews

Name: alcocovers.com
Rating: 4.85

4.9 Rating 1,637 Reviews

97 %

of reviewers recommend alcocovers.com

Company Reviews

Metrics

4.9

Based on 1,637 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with the customer service, they answered all my questions and kept me updated on production status and delivery especially during these trying times. My cover was received in a timely manner and it fit perfectly! It was very well made and from very durable material and the thickness was better than you would typically see in covers bought elsewhere. I really like the stitching and especially the radius corners which prevents the cover from catching during removal. Love the handles which are on all 4 sides which aids in removal. The straps are great for securing the cover on windy days and the vents reduces moisture build up on damp days. I highly recommend this product!”

Helpful Report

Posted 5 years ago

“Highly impressed with quality of cover. The material is thick and durable. Tie down straps keep the cover secure in high winds. I really liked the grommeted vents which help alleviate moisture build up and prevent rusting of my equipment. A very beneficial feature in an ocean front salt environment. My order shipped promptly and arrived in a very reasonable amount of time.”

Helpful Report

Posted 5 years ago

“Demonstrated excellent customer care. Very professional people to work with. Great product and excellent workmanship. I would definitely seek this company out for future covers.”

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Posted 5 years ago

“Alco covers took care of all issues and delivered the perfect cover. Thank you very much for all your help and support. I will be ordering more coves before winter!!!”

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Posted 5 years ago

“Alcocovers hooked me up! I just re did my garden and wanted something that looked nice to protect my workbench, but also provide great and easy functionally to access it. The were able to design and make cover that worked perfectly. Highly recommend!”

Helpful Report

Posted 5 years ago

“Alcovers hooked me up! Just redid my garden and wanted to clean up my work bench. They were able to design and make a cover that cleaned up the look and protected it for every day, but allowed me to open it up to function with ease.”

Helpful Report

Posted 5 years ago

“Love the covers that I ordered. They've been in use for well over 8 months now. The measuring guidelines and tools you have were exceptional and easy to use. The covers are of excellent quality and have performed very well in the Texas heat as well as the heavy rainfalls. I was impressed with the outdoor covers so much that I ordered more covers for interior appliances. Thanks a bunch for the great customer service as well.”

Helpful Report

Posted 5 years ago

“I just received my new custom made cover for our table & chair set: 1. It fits like a glove. 2. The quality of workmanship is everything I hoped for. 3. From the looks and feel of the material I’ll be using this cover for a very long time & I’ll be ordering my next table & chairs to fit the cover.”

Helpful Report

Posted 5 years ago

“We moved to a smaller place with not much storage space. Ideal location was on an open balcony where we put a storage dresser. The ALCO cover was made to custom fit the dimensions and sturdy to weather different seasons. The customer service assisted us professionally. We’ll use ALCO again.”

Helpful Report

Posted 5 years ago

“I send measurements for my generator to Alco covers and got a heavy duty cover with perfect fit about a week and a half later. Very satisfied. Thank You Alco. I'll send you another order soon for my custom BBQ. Gilles.”

Helpful Report

Posted 5 years ago

“We had a custom made grill with some pretty odd dimensions. The Alco Team worked with us on getting the right measurements and produced a wonderful grill cover that is absolutely perfect! We are definitely coming back to order an outdoor bar cover. Awesome work!”

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Posted 5 years ago

“Covers are well made and fit perfectly. We have had them for a while now and they keep our outdoor furniture well protected from the Arizona sun! We would recommend them to friends and family and purchase again.”

Helpful Report

Posted 5 years ago

“I ordered one cover so I could see the quality of the fabrication and material and am very impressed. I am ordering additional covers this week!!”

Helpful Report

Posted 5 years ago

“I ordered a total of 5 covers (2 for patio tables, 2 for chairs, and also a gas grill cover. All arrived inside the projected delivery timeframe, fit perfectly and are very well made. I couldn't be more pleased with the quality of the product and ease to place the order.”

Helpful Report

Posted 5 years ago

“The cover I ordered was exactly how I hoped it would be. Very durable with many options for tie downs. The elastic on the lower end that I opted for has a snug fit and may never need a tie down, but it's nice to have the added security if needed. Customer service was very helpful also, when I contacted them about delivery. Have already recommended these covers to a friend.”

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Posted 5 years ago

“Great Covers”

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Posted 5 years ago

“Love my custom made outdoor chair and side table covers. This is what all companies should aspire to offer. Material is heavy, side vents allow it to breath, retention straps with buckles are perfect. I have one idea that would make it even more perfect. Service was fast.. like 7 or 8 days for custom order.... outstanding. Next I'll get the firepit cover made. Doesn't cost much more than the cheesy ones that get at the big box stores either.... no brainer here, buy them!”

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Posted 5 years ago

“I have an expensive wooden BBQ table and needed a cover for it. Alco was the only company I could find that had easy to use custom dimensions orders. Been using my cover for 6 months now. The quality is great. I recommend them.”

Helpful Report

Posted 5 years ago

“My wife and I are in love with this cover. We had it made to protect our glass patio table and leather dining chairs both from the hot sun and of course the winter weather. The quality of the material is great as is the workmanship overall and the fit is excellent. I can recommend Alco custom covers to anyone needing a custom fit cover.”

Helpful Report

Posted 5 years ago

“I love my cover, it is fantastic! It fit great and the quality of the material and zipper is really well done. (I went with the thicker fabric). I love not having to worry about my table getting faded and weathered. I will definitely order from them again for any other future needs.”

Helpful Report

Posted 5 years ago

alcocovers.com is rated 4.9 based on 1,637 reviews