alcocovers.com Reviews

Name: alcocovers.com
Rating: 4.85

4.9 Rating 1,667 Reviews

97 %

of reviewers recommend alcocovers.com

Company Reviews

Metrics

4.9

Based on 1,667 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The workmanship and quality were first rate. Your online measuring tool was well constructed and contributed to the good outcome! Thanks Brian”

Helpful Report

Posted 5 years ago

“Perfectly made to our specs. Heavy duty and inexpensive considering how good it is. Delivery was as expected.”

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Posted 5 years ago

“The Fire Pit covers that Alco Covers made fit perfect and the quality surpassed my expectations. Their customer service was great in follow up ands help during this process. Lee H”

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Posted 5 years ago

“This company makes a very nice, quality cover. While I did have an issue with a mismeasurement on my first order, the company worked with me to fix the error and get me updated covers at their expense. I recommend that you be very careful when you do your measurements and if their standard measurement requests don't make sense, make sure you double check it with the company to make sure both parties are on the same page. In the end, I am very happy and honestly blown away with the quality of the covers for the price paid. Thanks for making it right Alco!”

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Posted 5 years ago

“Just received my order. It took longer than I had anticipated but was well worth the wait. Craftmanship was outstanding. Cover fit perfectly. Highly recommend this company. Their customer service was good. Kept me informed upon my request for status.”

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Posted 5 years ago

“We love our covers! Great quality, easy to put on and remove, keeps our sectional dry, and looks very nice!! Customer service was top notch!! Easy to talk with, always answered any questions we had. Highly recommend!”

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Posted 5 years ago

“Alco covers provided a high quality, heavy duty equipment cover that works fantastically! First off, I work in a powerplant and the equipment I needed a cover for was not a grill or patio furniture, but an oil pump cart. This cart is very strangely shaped and required several measurements and pictures, but Jed was thorough and got it right in one go! Both covers (I have two carts) are sturdy and fit perfectly. The straps tighten just enough to keep them secure and the zipper seems to be high quality as well. Considering the conditions they'll be in, I'm hoping to get about 2 years out of them (cooling towers are brutal) and then I'll be ordering another set! If they last longer I'll be even happier, but for a relatively inexpensive custom cover, that would be phenomenal. I will be using this company again if I need covers for either home or work! Thanks!”

Helpful Report

Posted 5 years ago

“We are in California, so trying to correspond with a company across the country in Florida should have some difficulties. Not with ALCO Covers. ALCO made our job so easy. They gave us step by step directions for measuring our very complicated outdoor kitchen. They sent us a very reasonable quote and even sent suggestions on what weight and color of materials to select. This all occurred during the Pandemic, so we assumed things would move slowly. Not so. Monica, our contact, responded promptly to every email. Every question and concern was answered. Our cover came this morning. It is perfect. It even came sooner than they estimated. We would recommend ALCO Covers to anyone looking for a quality patio cover.”

Helpful Report

Posted 5 years ago

“This is my second time ordering. So I'm a repeat customer. I believe last time I gave them 4 stars because my order took longer to arrive. It seems like they improved their process because my order came very fast. Less then two weeks. The quality has always been A1 and the price is on par with quality cloth covers, but cloth can not compare to heavy duty vinyl. My outdoor speakers stay dry and when I remove them after a rain, they are not heavy and soggy wet like cloth!!”

Helpful Report

Posted 5 years ago

“Very pleased with the customer service, they answered all my questions and kept me updated on production status and delivery especially during these trying times. My cover was received in a timely manner and it fit perfectly! It was very well made and from very durable material and the thickness was better than you would typically see in covers bought elsewhere. I really like the stitching and especially the radius corners which prevents the cover from catching during removal. Love the handles which are on all 4 sides which aids in removal. The straps are great for securing the cover on windy days and the vents reduces moisture build up on damp days. I highly recommend this product!”

Helpful Report

Posted 5 years ago

“Highly impressed with quality of cover. The material is thick and durable. Tie down straps keep the cover secure in high winds. I really liked the grommeted vents which help alleviate moisture build up and prevent rusting of my equipment. A very beneficial feature in an ocean front salt environment. My order shipped promptly and arrived in a very reasonable amount of time.”

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Posted 5 years ago

“Demonstrated excellent customer care. Very professional people to work with. Great product and excellent workmanship. I would definitely seek this company out for future covers.”

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Posted 5 years ago

“Alco covers took care of all issues and delivered the perfect cover. Thank you very much for all your help and support. I will be ordering more coves before winter!!!”

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Posted 5 years ago

“Alcocovers hooked me up! I just re did my garden and wanted something that looked nice to protect my workbench, but also provide great and easy functionally to access it. The were able to design and make cover that worked perfectly. Highly recommend!”

Helpful Report

Posted 5 years ago

“Alcovers hooked me up! Just redid my garden and wanted to clean up my work bench. They were able to design and make a cover that cleaned up the look and protected it for every day, but allowed me to open it up to function with ease.”

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Posted 5 years ago

“Love the covers that I ordered. They've been in use for well over 8 months now. The measuring guidelines and tools you have were exceptional and easy to use. The covers are of excellent quality and have performed very well in the Texas heat as well as the heavy rainfalls. I was impressed with the outdoor covers so much that I ordered more covers for interior appliances. Thanks a bunch for the great customer service as well.”

Helpful Report

Posted 5 years ago

“I just received my new custom made cover for our table & chair set: 1. It fits like a glove. 2. The quality of workmanship is everything I hoped for. 3. From the looks and feel of the material I’ll be using this cover for a very long time & I’ll be ordering my next table & chairs to fit the cover.”

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Posted 5 years ago

“We moved to a smaller place with not much storage space. Ideal location was on an open balcony where we put a storage dresser. The ALCO cover was made to custom fit the dimensions and sturdy to weather different seasons. The customer service assisted us professionally. We’ll use ALCO again.”

Helpful Report

Posted 5 years ago

“I send measurements for my generator to Alco covers and got a heavy duty cover with perfect fit about a week and a half later. Very satisfied. Thank You Alco. I'll send you another order soon for my custom BBQ. Gilles.”

Helpful Report

Posted 5 years ago

“We had a custom made grill with some pretty odd dimensions. The Alco Team worked with us on getting the right measurements and produced a wonderful grill cover that is absolutely perfect! We are definitely coming back to order an outdoor bar cover. Awesome work!”

Helpful Report

Posted 5 years ago

alcocovers.com is rated 4.9 based on 1,667 reviews