alcocovers.com Reviews

Name: alcocovers.com
Rating: 4.85

4.9 Rating 1,637 Reviews

97 %

of reviewers recommend alcocovers.com

Company Reviews

Metrics

4.9

Based on 1,637 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent quality and built to last. I covered 8 chairs outdoors from the Texas weather. I llaced a second order for more covers. A+++ Company”

Helpful Report

Posted 5 years ago

“My water softer had to go outside and I live in AZ. Wanted some extra protection from the desert elements. Alco made one that fits good and not hard to look at. The cover was damaged in shipment. It was replaced with no problem. Customer service made it easy on the phone. The 18oz fabric is very durable and the construction is solid, which should contribute to a long life. I would recommend one of these covers if you’re anal like me and want extra protection for an investment of a outdoor water softener. My softener and I are happy in AZ.”

Helpful Report

Posted 5 years ago

“Previously, we had used an outdoor grill cover from a local hardware store as a cover for our outdoor water softener. The grill cover was not a good fit and, after a year, had been shredded by the weather. About 5 months ago, we bought an ALCO cover. Because we could give custom measurements, it is a perfect for our water softener. It is also made of a much more robust material. So far, it has shown no signs of wear and tear, and I expect it to last many years.”

Helpful Report

Posted 5 years ago

“A terrific cover, at an amazing price. We'd looked all over for a tarp to cover a very large, oddly-shaped BBQ and were resigned to spending five times as much as we did with Alco. What we got was sturdier and better-built that we were hoping for, and a small fraction of what we expected to send. Couldn't be happier.”

Helpful Report

Posted 5 years ago

“Alco Covers did a great job making my custom potting bench cover. The cover is very well made and should last a long time in our rough Chicago winters. It fits perfect and exceeded my expectations. Monica helped me with my order and she was great! Kept in great communication and made sure all of my need were taken care of. I highly recommend Alco Covers.”

Helpful Report

Posted 5 years ago

“After trying multiple covers for our fire pit which were poor fitting and when it rained left the fire pit wet I decided to try Alco for a custom fit. It was a little more expensive but well worth the extra money. It is much better quality and fits perfectly, even better than the original cover. I liked that you had more choices of color than black or tan, I got brown that matches my furniture. I thought the whole process was easy and good customer service and I received it in a timely manner.”

Helpful Report

Posted 5 years ago

“Love the covers we ordered from AlcoCovers... They fit perfect and our couches and foosball table are now protected from the elements!”

Helpful Report

Posted 5 years ago

“I liked the customer service, from start to finish. Good response time when I either called or emailed good job Sheila!”

Helpful Report

Posted 5 years ago

“We had an outdoor bar built for our house and wanted to protect it for all seasons as it can't be moved and we live in upstate New York. After searching numerous outlets we decided on ALCO. We sent in the dimensions and they made a very durable cover that fits like a glove! The material is heavy duty and I am confident it will last for a long time. I would highly recommend this company to everyone. Great job!”

Helpful Report

Posted 5 years ago

“I HAVE A ODD SIZED CUSTOM MADE GRILL THAT NEEDED A QUALITY COVER. I WAS TRULY IMPRESSED WITH THE QUALITY AND DETAIL THAT WENT INTO TO MY CUSTOM MADE COVER. MY COVER WASN'T DELIVERED WHEN FIRST PROMISED BUT WHEN I CONTACTED THEM, THEY REFUNDED THE EXTRA MONEY I PAID FOR SPEED DELIVERY RIGHT AWAY AND MY ORDER WAS DELIVERED CLOSE TO THE PROMISE DATE ANYHOW. I AM VERY HAPPY WITH MY COVER AND I WILL USE THEM AGAIN”

Helpful Report

Posted 5 years ago

“Well, we ordered a while ago before all the shutdowns. We got our cover in a reasonable timeframe and it fits perfectly.”

Helpful Report

Posted 5 years ago

“Alco covers delivered my cover on time and it was a perfect fit. Thank you!!”

Helpful Report

Posted 5 years ago

“We purchased a custom cover for a new firepit. Easy ordering process and cover was delivered quickly. It looks great, fits great, and is made of high quality material. Well worth the price! First time using Alco and highly recommend. We are getting ready to order matching covers from Alco for our patio furniture.”

Helpful Report

Posted 5 years ago

“Can't say it enough how great the covers are! I had a custom one made for a outdoor sectional I just bought. It's pretty simple just measure the sides per the diagram they provide and they will make it for you. Fits perfect and looks nice too! Well worth the money. High recommend!”

Helpful Report

Posted 5 years ago

“I ordered patio furniture covers from Alco Custom Covers. Prior to ordering I did quite a bit of research on companies that make these covers. My covers were delivered today, and I have to say I am absolutely DELIGHTED with the quality and fit. While there were companies to do this order cheaper, none had the overwhelming volume of positive reviews Alco Custom Covers has. And, Alco's prices were quite reasonable. I did the 18 gage cover with zippers and am sure they will last me for years to come. By the way, they were ordered on Saturday, April 11th scheduled for delivery on May 23. Delivered today May 11th. Would I buy from Alco Custom Covers again? In a heartbeat. 😎”

Helpful Report

Posted 5 years ago

“I am a repeat customer as I love these covers! They are very high quality and completely protect my outdoor sofas. The measuring process and ordering was easy. We have ordered several covers to fit the different sectional sofa configurations we use. Great product! (We like the gray color.)”

Helpful Report

Posted 5 years ago

“I absolutely love our custom made outdoor furniture covers. They are made of high quality, durable fabric and the construction is first rate. ALCO is so accommodating. I highly recommend this product. Thank you for giving me the opportunity to share my comments.”

Helpful Report

Posted 5 years ago

“The video tutorial for measuring was a huge help and very easy to understand. The covers fit our furniture perfectly and do not blow off in the wind, like others we have had. Great quality product. Thank you!”

Helpful Report

Posted 5 years ago

“Customer cover for outdoor furniture -- The product arrived on time and met all of the quality spec's laid out in the website. During the whole COVID downtime they answered emails within hours and gave me confidence my orders were in process. To that point have ordered another cover for additional furniture.”

Helpful Report

Posted 5 years ago

“Great customer service and reasonable delivery time even with the COVID-19 challenges!”

Helpful Report

Posted 5 years ago

alcocovers.com is rated 4.9 based on 1,637 reviews