alcocovers.com Reviews

Name: alcocovers.com
Rating: 4.85

4.9 Rating 1,637 Reviews

97 %

of reviewers recommend alcocovers.com

Company Reviews

Metrics

4.9

Based on 1,637 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We needed a cover for an unusually shaped outdoor sectional and the cover fits beautifully. It is very sturdy and well made and reasonably priced. We plan to have additional covers made for other furniture.”

Helpful Report

Posted 5 years ago

“I had a very positive experience with my order and with customer service. The product is perfect and I plan to replace some additional manufacturer-supplied covers with Alco covers. Highly recommended.”

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Posted 5 years ago

“John: Victoria Tx August 13th, my cover issue has been resolved, thanks to a great customer service team. Matt assured me that all problems have been resolved and my cover is in production. After reading so many wonderful reviews, I’m looking forward to receiving my pit cover. I will use Alco covers again. He is Risen”

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Posted 5 years ago

“Alco originally manufactured a cover for me and the look and fit were excellent. After using the cover a month and having it exposed to rain I notice water under the cover. When I checked with Sheila at Alco if the covers leaked she said they should not. The cover was replaced without any hassle and it fit and looked as good as the first one. I am very happy with the service and highly recommend Alco.”

Helpful Report

Posted 5 years ago

“I bought 2 custom covers from Alco. What really attracted me at first was the good price. When I received both covers, they were better than I was expecting. The material feels durable and they were well made, perfect! They seem to have been made for what I was looking for. lol Monica provided me the best service I could get. Totally recommend!”

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Posted 5 years ago

“We have ordered three covers from ALCO. One for a large U shaped outdoor bar, one for a wine barrel table and most recently a custom L shaped BBQ grill. We sent measurements that we thought were correct but ALCO staff observed mistakes and contacted us and we re-measured while on the phone with the staff. We just received it today and with a few doubts, we put it on the grill. IT FIT LIKE A GLOVE! These are great products. Reasonably priced and protected our outdoor structures all winter long. Would definitely order from ALCO again and recommend to anyone.”

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Posted 5 years ago

“After searching for a cover for my smoker, I came across Alco Covers. After reading so many great reviews, I decided to order one. My 20 year old pit is looking forward to finally getting a cover. Thanks Alco! God Bless all who read this. He is Risen! John Victoria, Tx”

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Posted 5 years ago

“The sizing was perfect. Material is good quality, it's actually better quality than I expected for the price I paid. My new go to place. Highly recommended”

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Posted 5 years ago

“We have an L-shaped chaise on our deck and I couldn't find anything pre-made that fit. We had a cover for a while that was WAY oversized and it not only looked bad, but it was a beast to take on and off. After doing a lot of research, I landed on Alco and I'm glad I did! The new cover not only fits like a glove, it's easy to take on/off and the straps easily slide under the legs of the furniture. I also like the vents on the side. We have covers that I bought on Amazon for the other chairs and I'm going to have to replace them after one summer in the Texas heat as they are faded and the fabric has become thin. But that's not the case with the Alco cover! That thing is bomb proof and not only stays in place with the crazy storms that blow through, but it takes the sun like a champ. I'd highly recommend!”

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Posted 5 years ago

“I am very pleased with my ALCO cover and the amazing customer service provided! First, the cover is great quality and fit my outdoor sectional perfect. I also have a lot of oversized pillows that fir perfectly under the cover as well. Most covers, you know, look like a cover. The ALCO cover is of high quality and design and looks sharp. I also was very pleased with their outstanding customer service. There was a delay in my cover and I contacted customer service. They were fantastic in responding to the situation and their follow up. I will definitely be ordering from ALCO again for additional quality protection for the investment I have made in patio furniture. Thank you ALCO team for a great experience!!! Jeff from Illinois”

Helpful Report

Posted 5 years ago

“I finally received my (oddly shaped) custom cover and I just want to extend my sincere gratitude for a job, very well done. Although the process from ordering to actually receiving my cover has been long, very time consuming and extremely tedious, I truly do appreciate you critical and exacting attention to detail. Thanks for sticking with the project, your patience with me and the extreme attention to detail has provided me with a cover that fits perfectly and should outlast the furniture it was designed to protect. Bravo, well done! Outstanding workmanship, quality materials, excellent price. Thank you all.”

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Posted 5 years ago

“The workmanship and quality were first rate. Your online measuring tool was well constructed and contributed to the good outcome! Thanks Brian”

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Posted 5 years ago

“Perfectly made to our specs. Heavy duty and inexpensive considering how good it is. Delivery was as expected.”

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Posted 5 years ago

“The Fire Pit covers that Alco Covers made fit perfect and the quality surpassed my expectations. Their customer service was great in follow up ands help during this process. Lee H”

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Posted 5 years ago

“This company makes a very nice, quality cover. While I did have an issue with a mismeasurement on my first order, the company worked with me to fix the error and get me updated covers at their expense. I recommend that you be very careful when you do your measurements and if their standard measurement requests don't make sense, make sure you double check it with the company to make sure both parties are on the same page. In the end, I am very happy and honestly blown away with the quality of the covers for the price paid. Thanks for making it right Alco!”

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Posted 5 years ago

“Just received my order. It took longer than I had anticipated but was well worth the wait. Craftmanship was outstanding. Cover fit perfectly. Highly recommend this company. Their customer service was good. Kept me informed upon my request for status.”

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Posted 5 years ago

“We love our covers! Great quality, easy to put on and remove, keeps our sectional dry, and looks very nice!! Customer service was top notch!! Easy to talk with, always answered any questions we had. Highly recommend!”

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Posted 5 years ago

“Alco covers provided a high quality, heavy duty equipment cover that works fantastically! First off, I work in a powerplant and the equipment I needed a cover for was not a grill or patio furniture, but an oil pump cart. This cart is very strangely shaped and required several measurements and pictures, but Jed was thorough and got it right in one go! Both covers (I have two carts) are sturdy and fit perfectly. The straps tighten just enough to keep them secure and the zipper seems to be high quality as well. Considering the conditions they'll be in, I'm hoping to get about 2 years out of them (cooling towers are brutal) and then I'll be ordering another set! If they last longer I'll be even happier, but for a relatively inexpensive custom cover, that would be phenomenal. I will be using this company again if I need covers for either home or work! Thanks!”

Helpful Report

Posted 5 years ago

“We are in California, so trying to correspond with a company across the country in Florida should have some difficulties. Not with ALCO Covers. ALCO made our job so easy. They gave us step by step directions for measuring our very complicated outdoor kitchen. They sent us a very reasonable quote and even sent suggestions on what weight and color of materials to select. This all occurred during the Pandemic, so we assumed things would move slowly. Not so. Monica, our contact, responded promptly to every email. Every question and concern was answered. Our cover came this morning. It is perfect. It even came sooner than they estimated. We would recommend ALCO Covers to anyone looking for a quality patio cover.”

Helpful Report

Posted 5 years ago

“This is my second time ordering. So I'm a repeat customer. I believe last time I gave them 4 stars because my order took longer to arrive. It seems like they improved their process because my order came very fast. Less then two weeks. The quality has always been A1 and the price is on par with quality cloth covers, but cloth can not compare to heavy duty vinyl. My outdoor speakers stay dry and when I remove them after a rain, they are not heavy and soggy wet like cloth!!”

Helpful Report

Posted 5 years ago

alcocovers.com is rated 4.9 based on 1,637 reviews