alcocovers.com Reviews

Name: alcocovers.com
Rating: 4.85

4.9 Rating 1,667 Reviews

97 %

of reviewers recommend alcocovers.com

Company Reviews

Metrics

4.9

Based on 1,667 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a custom Grill cover for my outdoor kitchen and the cover has surpassed all of my expectations. The fit, quality of cover material are bar none the best out there. Customer support and communication is top knotch as well. They are just as if not more focused on their covers fitting correctly that the customer. I will definitely go to ALCO for all of my outdoor equipment cover needs.”

Helpful Report

Posted 4 years ago

“I had a custom fire pit cover made by Alco and they matched my specifications exactly. In addition, their price was very reasonable. I was very happy with the on time delivery. I researched many cover companies and I can honestly refer Alco Covers.”

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Posted 4 years ago

“I ordered a large tool box cover and dealt with Monica who was excellent in understanding the measurements that I had requested. I received the cover which was of heavy duty material and exactly as ordered. The price was excellent and shipping was speedy and I would have no issues in ordering from these folks in the future. Super great to deal with!! Thanks Monica.”

Helpful Report

Posted 4 years ago

“My custom fit fire pit cover fits perfectly. This company did a great job at a great price. Very happy with the quality of the cover. I can’t think of anything that I would’ve Have them do differently. The fire pit is 6 feet long and 3 feet across and the cover had to have cut outs at both ends.”

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Posted 4 years ago

“I ordered a very complex cover for my firepit. It is designed to cover a round table that I leave overwinter in the firepit, and also the firepit. It looks like a wedding cake. We had some back and forth with me submitting pictures that Alco turned into a measured design. They delivered it in a few weeks and I am pleased to say it fit perfectly. The price was reasonable, quality seems great, and the customer service was exemplary.”

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Posted 4 years ago

“The covers I received are excellent. They have strength and durability. They are also waterproof and easy maintenance and are great for out Pacific Northwest weather. I will not go anywhere else for covers anymore. Alcocovers is the way to go.”

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Posted 4 years ago

“Highly recommend. We are so impressed with the outdoor kitchen cover ALCO fabricated for us. This was an extremely complicated job - the outdoor kitchen has 4 sides and multiple elevations. Yet the heavy-duty cover fits perfectly and looks great. Fit, fabric and customer service are all superb.”

Helpful Report

Posted 5 years ago

“I ordered a cover for one part of my outdoor sectional furniture to see how it would fit and I'm so pleased with it that I'm in the process of ordering a cover for the rest of my set. First of all, ALCO was in constant contact with me to make sure all the dimension were correct ensuring it would be a correct fit. When the cover arrived I was very impressed with the quality of the material and it was really easy to cover my furniture. The zipper was a great addition which makes it easier to quickly pull the cover off. I'm very happy with this purchase and can't wait to get this for all my furniture.”

Helpful Report

Posted 5 years ago

“The quality of the fabric is excellent. It is heavy and thick and appears like it will take years of weather abuse. The fit is exceptionally good. Getting a zipper is a nice low cost extra that you do not even need because the cover dimensions are perfect and it easily slips over the furniture. I ordered one cover and after I received it I decided the quality was so good that I ordered a second cover. Customer service is excellent. My second cover arrived damaged. I sent an email with pictures and received new cover few weeks later.”

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Posted 5 years ago

“Excellent product”

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Posted 5 years ago

“We received our new covers today. They arrived so much sooner than we had anticipated. The communication with Alco from the first day of our order was outstanding. They verified any measurements in question and stayed in contact with us. The covers are perfect. We would highly recommend Alco for all of your custom cover needs. A quality product from a quality company!!”

Helpful Report

Posted 5 years ago

“I can’t even begin to describe how pleased I am with this amazing custom cover. It fits beautifully and has already been put to a couple mighty tests on the Carolina coast. It was worth every penny.”

Helpful Report

Posted 5 years ago

“Just put our 2 new umbrella covers on our pool umbrellas today They look great. Our old covers were pretty chincy and they looked it. These are very attractive and are a nice addition to our pool complex here at our Condo development.”

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Posted 5 years ago

“These people are awesome--I got my outdoor furniture covers within a week before the first snowstorm hit---I was so happy. Covers are thick and durable. My kid helped me put them on---and they fit perfect!”

Helpful Report

Posted 5 years ago

“I love the custom covers for my wooden spool tables. They are constructed with superb quality material and fit perfectly. I would recommend this store to family and friends because they provide expert workmanship. Can't find that quality at big box stores. It exceeded my expectations. Staff are friendly and extremely patient.”

Helpful Report

Posted 5 years ago

“Monica gets 7 stars, for being patient with us, she answered all our questions and guided us to select the right cover for our custom grill and custom fire pit. Received both covers exactly as Monica had prompted.Quality service oblong with quality product. We probably called Monica 15 times and each time a smile and pleasantness was awaiting us.”

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Posted 5 years ago

“Perfect product with perfect service! I’m completely happy with my cover. It was easy to make the required measurements and the staff was very detailed and professional. The entire process was quick and easy, from ordering to receipt of the product. Quality is outstanding (we ordered the thicker option for longer preservation in harsh temperatures and rain). Best of all we found the price very reasonable. Order one today; you won’t regret it!”

Helpful Report

Posted 5 years ago

“We have a curved sectional that needed a cover to protect the cushions and ALCO delivered perfectly. I used the easy to follow measurement guide and it fits great. The material is very durable yet easy to remove when needed. We are very pleased.”

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Posted 5 years ago

“Their custom design work was great - I sent them some photos of the furniture needing a cover and we had a well communicated back and forth about measurements for the cover. very reassuring. and the gray material we've gone feels like high quality.”

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Posted 5 years ago

“We recently had benches that are attached to our deck refinished. WE live in Colorado where we have severe winter weather and blistering sun at 7000 feet elevation in summer. We were looking for covers for the benches. Since the benches were custom made nothing on the market would work. ALCO was able to take our measurements and make perfect covers that are UV and waterproof protected. Good work!”

Helpful Report

Posted 5 years ago

alcocovers.com is rated 4.9 based on 1,667 reviews