alcocovers.com Reviews

Name: alcocovers.com
Rating: 4.85

4.9 Rating 1,666 Reviews

97 %

of reviewers recommend alcocovers.com

Company Reviews

Metrics

4.9

Based on 1,666 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Visit Website

Write Your review

Tell us how alcocovers.com made you happy

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered customer covers for my 4 patio chairs. Support was great and the product is awesome. They fit perfectly and the quality is great. I will be ordering additional special covers shortly Thanks, Doug”

Helpful Report

Posted 4 years ago

“I finally found the best fitting covers for my outdoor furniture. I followed directions and measured carefully and they are an exact fit and nicely made. I had custom orders twice before from another company and they were costly, fit badly and had an open mesh on both sides. My new ALCO covers are heavy duty and no rain will get in because of the inverted pocket. You can't go wrong with these covers. Guess 3rd time is a charm!”

Helpful Report

Posted 4 years ago

“WE needed a replacement cover for our firte-table as the original plastic cover started showing small holes, and has impossibly tight to put on and take off. From the onset, the customer service at Alco has been superb. Email communications were prompt between us. We requested what we thought was an unusual shape request, but immediately a form was sent to me showing our fire table, requesting our exact dimensions. Within maybe 2 weeks, our custom cover arrived. We ordered the heavy duty fabric, plus zippered side. Wow! Is this nice! Thick material, well-made, and custom fit to our "not-so-unusually-shaped" table! I'd add a photo but this webpage doesn't show the link -- just text. Thanks AlcoCovers!! Time now to think about replacing my thin plastic BBQ grill cover. Highly recommended!”

Helpful Report

Posted 4 years ago

“Item came out perfect, not only did they catch a mistake in my measurements for the custom covers, it arrived a lot faster than expected!”

Helpful Report

Posted 4 years ago

“Alco is the BEST place to get covers for your outdoor furniture. I have purchased several. The overall quality is exceptional, well worth the price. Customer Service is professional and helpful. They will work with you to get the cover just right when you have furniture that has special features. As for delivery, with each cover they arrived faster than anticipated.”

Helpful Report

Posted 4 years ago

“Yes I received the cover and it has worked out great. Thanks for a well made, heavy duty cover.”

Helpful Report

Posted 4 years ago

“I bought a cover for my outdoor credenza. I sent the measurements as instructed and the cover fits perfectly. It has been in the elements for a while with no signs of wear or leakage. Great Product”

Helpful Report

Posted 4 years ago

“Had an odd sized piece of machinery that we needed to cover and their cover worked perfectly!”

Helpful Report

Posted 4 years ago

“Amazing service and very well built covers. The materials are quality grade and have a huge selection of options. They built a cover for my miniature golf cart with no roof too. Came out amazing and fits nicely.”

Helpful Report

Posted 4 years ago

“Very easy to order and it arrived ahead of schedule. Fit our fire table like a glove and the material and workmanship was top notch! We just had a tropical storm pass through and the cover never budged. Will use them again in the future for sure!”

Helpful Report

Posted 4 years ago

“The outdoor bar cover came yesterday and fits like a glove (it's a custom made bar with non-standard dimensions). We had torrential storms last night and the cover never budged. You all did a fantastic job. You have my future business for the next custom covers I need. It was totally worth the extra inquiries to get the measurements right and worth the wait. The fact that you got it right without field measurements is amazing.”

Helpful Report

Posted 4 years ago

“Finally got the measurements to them for my table cover, I read originally it was going to take 5-7 weeks, too my surprise it was just 2 weeks from when I gave them the final measurements, so I was happy, fit like a glove and very happy with the material, I would recommend”

Helpful Report

Posted 4 years ago

“Customer service was helpful with the measurements to place my order, Delivery was so fast could not be any happier. Fits and looks great”

Helpful Report

Posted 4 years ago

“My glider cover is of good quality and fit. They double checked with me before manufacture to insure the dimensions were accurate. It was a pleasure to do business with someone who values customer service.”

Helpful Report

Posted 4 years ago

“I had previously ordered a custom cover for a firepit that I had built last year. Found Alco online and ordered the cover. Quality and fit was perfect so when I needed a custom cover for an outdoor TV, back to ALCO I went. I provided dimensions and had some email communication with an ALCO rep for confirmation of application and size. . Once again fit and quality top notch. Thanks so much. 5 STARS!”

Helpful Report

Posted 4 years ago

“I was looking at custom fitted all weather covers for our outdoor sofas. I came upon Alcocovers from a Google search. The website custom ordering template was very easy to use and the prices were very competitive. I ordered the heavier grade material and the covers arrived in 2 weeks. Couldn’t be happier. They fit like a glove; easy to go on, easy to come off. Highly highly recommended!”

Helpful Report

Posted 4 years ago

“I am highly satisfied with the custom sized, heavy duty, fire table cover that I ordered last winter. The product was exactly as envisioned, and will provide years of high level protection from wind driven rain, snow, and ice, that visually complements its surroundings. It's easy to take off and put on, so the fire table is very accessible to be used anytime of the year. That's a must in the Mid-Atlantic region.”

Helpful Report

Posted 4 years ago

“I was worried about accomplishing a perfect cover for a bike shelter I made with very specific dimensions and odd angles. I sent over a mockup with measurements of the structure and after a couple of emails with the team at Alco we had approved the design and sent onward to production. A few weeks later it arrived and it FITS LIKE A GLOVE. Everything was right, from the 2 oddly placed zippers and grommets I had asked for. They even included ventilation holes, handles and some straps to ease stress on the zippers. I ordered the 18 oz and it feels really strong and sturdy. Couldn't be any happier with the end result. I will be confidently recommending Alco Covers to others. Thank you!”

Helpful Report

Posted 4 years ago

“We got our cover and it’s perfect!! Great fit and material. Thanks, Mark Lewis”

Helpful Report

Posted 4 years ago

“Thorough with making sure every dimension was correct, fast delivery and they followed up to make sure I was happy.”

Helpful Report

Posted 4 years ago

alcocovers.com is rated 4.9 based on 1,666 reviews