alcocovers.com Reviews

Name: alcocovers.com
Rating: 4.84

4.8 Rating 1,528 Reviews

97 %

of reviewers recommend alcocovers.com

Company Reviews

Metrics

4.8

Based on 1,528 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Purchased cover for my car, fit perfectly. Now purchasing a cover for built in grill. Easy to use web site, clear instruction on how to properly measure for exact fit and of course pleasant customer service to handle questions. Would recommend to closets friends.”

Helpful Report

Posted 4 years ago

“I have ordered several specific sized small covers for my welding machines and drill press. They are heavy duty and fit great.”

Helpful Report

Posted 4 years ago

“I love how I could order covers made dimensions and geometry of my furniture. The quality and the choice of materials are great too. The covers weren't blown away or even rolled up by 50 MPH winds that we had recently and they didn't leak in the rain.”

Helpful Report

Posted 4 years ago

“Received custom cover quickly and it was perfect!”

Helpful Report

Posted 4 years ago

“Excellent customer service and attention to detail. Needed a cover for my new outdoor kitchen L-shaped island. Had to be custom due to the shape. I provided dimensions, a crude drawing, and photos. Alco came back with a professional computer drawing for me to confirm all was correct. After a few minor changes, the final design was set. My cover was received a few weeks later and fits great. The material seems sturdy and waterproof. Great value for the price.”

Helpful Report

Posted 4 years ago

“I can hardly find enough superlatives to describe the quality and fit of my custom ALCO cover. The day after we received it and put it over our outdoor sectional we had a major storm and wind event. Although we had not secured the cover, it fit so well it did not come off in the storm. It was put to the test and stood to the challenge. Great company, great customer service, great product.”

Helpful Report

Posted 4 years ago

“The covers are very high quality and provide a perfect fit, just follow the simple directions that Alco provides on their website. These covers are heavy and I have had no problems with them coming loose due to wind. Delivery was in a timely manner. Would recommend and purchase again.”

Helpful Report

Posted 4 years ago

“Wonderful product, that is well made and durable. Customer service was professional and kind.”

Helpful Report

Posted 4 years ago

“Couldn't be happier. Have a custom made green egg table. I filled out the measurements online as requested. They used the photos I sent to ask for additional measurements in certain areas. It was that attention to detail that resulted in an perfect fit. I will refer this company to anyone. Price was tremendous as is the quality.”

Helpful Report

Posted 4 years ago

“Ordered a custom cover for outdoor fire pit. I went with the upgraded waterproof material. Cover fits perfectly and material is of the highest quality. Would definitely order again”

Helpful Report

Posted 4 years ago

“Excellent workmanship and personalized customers service was just wonderful Measurements were perfect. The quality of the fabric and workmanship was better than I expected. Received my order sooner than I expected. If I ever need to cover anything else I will only order from Alco”

Helpful Report

Posted 4 years ago

“Great customer service. Ensured all measurements were correct prior to production. Great quality workmanship and materials.”

Helpful Report

Posted 4 years ago

“I ordered a cover for an ornamental water fountain on our property. The cover fit to specifications and was delivered earlier than expected. Very pleased with the product.”

Helpful Report

Posted 4 years ago

“I used Alco Covers for an odd shape love seat and chair and they turned out perfect! I ordered another cover to handle a table and chairs which was great as well. The process is easy and customer service is very helpful. The covers are high quality and will definitely be ordering again.”

Helpful Report

Posted 4 years ago

“Well made cover. Great communication from ALCO to ensure a perfect fit.”

Helpful Report

Posted 4 years ago

“Excellent workmanship, shipped promptly. Will only order my coverings from ALCO Covers.”

Helpful Report

Posted 4 years ago

“Received faster than expected. Cover fit perfectly. Has done well protecting deck table through months of rain, wind and now snow. Would definitely recommend this business to others.”

Helpful Report

Posted 4 years ago

“Everything arrived promptly and in great shape and fit perfectly!!!”

Helpful Report

Posted 4 years ago

“Originally I was tempted to leave a different review after receiving my cover and finding it was incorrectly made. However, Alco went to the expense of manufacturing a new one for me that was as ordered with an very fast turnaround. Materials are top-notch, craftsmanship is perfect, and communication is fantastic.”

Helpful Report

Posted 4 years ago

“ALCO has won my confidence and gets my endorsement as a business that's willing to ensure the customer is satisfied! My outdoor Kitchen Island is L-shaped and complex with a raised bar ledge, the lower level contains a wood fired smoker, Italian Pizza Oven and Rotisserie 3-burner grill. ALCO took the time to work with me to ensure all measurements were exact. The grill cover could not have fit any better. Thank you ALCO!”

Helpful Report

Posted 4 years ago

alcocovers.com is rated 4.8 based on 1,528 reviews