alcocovers.com Reviews

Name: alcocovers.com
Rating: 4.85

4.9 Rating 1,637 Reviews

97 %

of reviewers recommend alcocovers.com

Company Reviews

Metrics

4.9

Based on 1,637 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Customer service from this company is outstanding. Everyone associated with my custom order made sure all details were correct and double checked right up to making the cover. I couldn't be happier with product, price and service.”

Helpful Report

Posted 4 years ago

“Very impressed with the quality and product. It was very easy to customize my grill cover. Overall I am very happy with the service and price. I would definitely use this seller again and I recommend it. Thanks”

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Posted 4 years ago

“This is my second purchase from ALCO. Both were for unusual shapes, the guidance was easy and accurate and both covers fit perfectly. I highly recommend this company.”

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Posted 4 years ago

“Very happy with the quality of materials used to make the covers that I have bought from Alco. I hope they can stand up to the UV destruction that has destroyed most everything else I have tried. Dont let me down Alco!”

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Posted 4 years ago

“The personnel were very attentive to my patio gliders' size measurements (they weren't standard) and the covers fit beautifully. I was glad to have ordered the lighter type vinyl - it's very substantial feeling and in my part of CA the weather is pretty mild. Thank you.”

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Posted 4 years ago

“Very happy with our purchase of a firepit cover. Found Alco by chance on the internet, if we are ever in need of another cover for anything, they will be our choice. Custom ordered to our measurements; quality product, delivered during quoted time!”

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Posted 4 years ago

“The cover was thick and made to my specs. We travel a ton so I know it’ll last.”

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Posted 4 years ago

“Good quality, good value, fast turnaround time! I recommend Alco as an easy source for custom covers.”

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Posted 4 years ago

“I was amazed at the options that this company offers. I got the item much faster than anticipated, and it is amazing! I ordered one for my rectangular fire pit table with the grommets in the bottom, measured it exact as they tell you to, and it fits perfect. It's so well fitting and heavy duty that I have not yet needed to run any kind of string or bungee through the grommets to tie it down. It just stays in place.”

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Posted 4 years ago

“These are such nice covers. Zippered, heavy duty, air vents great quality. So easy to order online. Just measure, pick the color, add options and your done. We were so happy with the first cover we got that when we had to order another one, ALCO was our choice. Received within 2 weeks, great service.”

Helpful Report

Posted 4 years ago

“Moved a buffet cabinet outside and needed to protect it until it is used. Sent the measurements and the cover came back relatively quick and fit perfectly. Thick quality with pull strings. Very well made. Will be having more done by them for sure”

Helpful Report

Posted 4 years ago

“The order process was easy, the product is of great quality! I am very happy with this purchase and will order from alcocovers again!”

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Posted 4 years ago

“Very well made and perfect fit! Love my custom grill cover!”

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Posted 4 years ago

“Makes a very quality product at reasonable pricing considering being made from your design. Would highly recommend.”

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Posted 4 years ago

“I ordered the 18oz HD vinyl material for our custom made grill cover. The measuring guide on the website was very useful and gave me confidence that the cover I ordered was going to fit. I ordered a cover for our fire tower a year ago, also the 18oz HD weight, and it went through a cold, snowy winter just fine. Both covers look and fit great and I expect them to last for several years. I recommend ALCO covers; they are far superior to the flimsy covers offered at the big box stores!”

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Posted 4 years ago

“The cover produced by Alco for me is of the highest quality, made to my exact measurements, and fits my outdoor grill perfectly! I would absolutely reach out to them for my next cover.”

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Posted 4 years ago

“We couldn't be happier with the custom cover we ordered for our patio pit group. The fit is perfect and the cover itself looks durable and substantial. The Alco staff worked with us to ensure the order and measurements were correct. Once the order was placed, we received the cover within a week. Thanks so much for a pleasant buying experience.”

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Posted 4 years ago

“This was our second purchase of custom made covers from them. They were beyond helpful during the measuring and ordering process and were very patient! Got the new cover and it fits perfectly, just like all our others. Thanks again for great service!”

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Posted 4 years ago

“You have gone out of your way to work with me on my order. Thank you for your patience.”

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Posted 4 years ago

“Great service . The covers fit correctly”

Helpful Report

Posted 4 years ago

alcocovers.com is rated 4.9 based on 1,637 reviews