alcocovers.com Reviews

Name: alcocovers.com
Rating: 4.84

4.8 Rating 1,528 Reviews

97 %

of reviewers recommend alcocovers.com

Company Reviews

Metrics

4.8

Based on 1,528 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am very pleased with the product. It's heavier than expected and so far so good. It's a good tight fit on the furniture. Plenty of clips to secure on my windy deck.”

Helpful Report

Posted 4 years ago

“I have had custom covers made in the past but they never fit just right or shrank so much in a couple years that I had to cut it off. The custom cover Alco made for me was perfect. They made it exactly how I wanted it. I will order from them again!”

Helpful Report

Posted 4 years ago

“I ordered a barbecue island and a firepit cover from Alco couple of months ago. The island is curved and I tired to order from existing shapes on the web site. Regine at customer service contacted me and asked for pictures, we then we exchanged a series of emails to provide specific measurements. It took a while but when I got the cover I was amazed. I had ordered large cover pieces before and connected together which looked ugly. This cover actually adds to my backyard. The cover looks durable but I can't say how long it will last. Overall I am very satisfied with the product, customer service, and the support I got. I highly recommend Alco covers.”

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Posted 4 years ago

“Excellent customer service. Wonderful product that fit perfectly!”

Helpful Report

Posted 4 years ago

“I built a bar at my pool area and need something to protect it during the off months. Do to the shape of the bar dimensions were very difficult. Cover arrived, a couple of the dimensions were off a little but like I said the dimensions were very difficult. all in all the cover fits and will serve the purpose. great cover!”

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Posted 4 years ago

“Great material! It’s also a perfect fit and easy to remove/put on! Definitely would recommend”

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Posted 4 years ago

“I have a LYFE TYME smoker grill and it has complex dimensions. LYFE TYME does not make covers and sends you to a company where the covers are extremely expensive due to the complex dimensions. Alco walked me through several times on the phone and with photographs and were very thorough and patient. Even caught a dimension that was wrong. Arrived amazingly quickly and is great. Highly recommend.”

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Posted 4 years ago

“Excellent !!!”

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Posted 4 years ago

“My oversize deck box needs to be protected from coastal New England weather. Alcocovers made a sturdy custom cover that will keep the box dry & safe from salt air. Alcocovers delivered exactly what their site promised.”

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Posted 4 years ago

“Great investment and quality workmanship”

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Posted 4 years ago

“One of the three covers I ordered were not the right size , Alco covers worked on making it right. We reviewed the measurements and made some adjustments to the design I wanted and the new cover I received fit my outdoor table and chair unit perfectly.”

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Posted 4 years ago

“Pleased customer. Custom made cover for my smoker. Fit perfectly. Quality construction. Absolutely recommend.”

Helpful Report

Posted 4 years ago

“Perfect fit and quality materials”

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Posted 4 years ago

“Great company, great products. We have now ordered two separate custom covers and both are outstanding. They will last for years! Well worth the money! Five Stars!!”

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Posted 4 years ago

“fantastic products. Ordering was easy, received on time and the quality is second to none. Found a new source for all my cover needs. Very highly recommended”

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Posted 4 years ago

“I replaced my tattered old patio cover with an alco cover. I’m so happy with it’s quality and fit that I wonder how I tolerated my old cover. A happy camper indeed.”

Helpful Report

Posted 4 years ago

“I recently had an outdoor kitchen built. It's an L shape design with inset grill with plenty of countertop space. Alco was thorough with making sure my measurements were accurate. The photos I supplied were followed up on. And Alco communicated throughout the entire process of making this cover. I was somewhat nervous about the accuracy given the back and forth, but, my custom cover was a perfect fit! I highly recommend Alco for your custom cover needs!”

Helpful Report

Posted 4 years ago

“Thank you so much. I was amazed with the quality and fit of my table protective cover. My table is a hexagon and the cover fits like a glove, both from the top of the table and length to the ground.”

Helpful Report

Posted 4 years ago

“We couldn't be happier with our outdoor kitchen cover. Sent in diagram and photos, exchanged emails and phone calls to ensure exact fit. Final result most satisfactory. Highly recommend this company for your specialized cover needs.”

Helpful Report

Posted 4 years ago

“Service was prompt and we like the cover they made for us a lot. They had us send photos of our fountain and then asked for specific measurements based on the photos. They answered questions quickly. We are very, very satisfied with the fountain cover they made for us. Everything we very smoothly. We highly recommend this company.”

Helpful Report

Posted 4 years ago

alcocovers.com is rated 4.8 based on 1,528 reviews