alcocovers.com Reviews

Name: alcocovers.com
Rating: 4.84

4.8 Rating 1,528 Reviews

97 %

of reviewers recommend alcocovers.com

Company Reviews

Metrics

4.8

Based on 1,528 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The customer service was thorough. We confirmed measurements on the custom island covers. They asked a couple extra questions which proved to be beneficial. Planning the zippers in key spots so we could access the island areas without taking the whole cover off proved to be very efficient. You get what you pay for here! The material, stitching, zippers and ties are all high end. The delivery was quick. the fit was perfect! Very sharp!”

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Posted 4 years ago

“Cover was a good quality. Could have been a bit taller but it works. They were a pleasure to work with.”

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Posted 4 years ago

“Great looking product and great quality as well. Super fast shipping.”

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Posted 4 years ago

“I have purchased patio covers from other suppliers but Alco's covers have to be the heaviest duty covers. Incredible workmanship. I gave them a complex shape cover to make and it was perfect. Their website makes it easy to provide the specs. Can't recommend them highly enough. Great company to work with.”

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Posted 4 years ago

“Perfect fit! I will be ordering more covers from ALCO!”

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Posted 4 years ago

“It fits like a glove. Such a professional good. Would recommend to my friends”

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Posted 4 years ago

“Awesome cover. I couldn't find a good cover to fit my BBQ and Bar island for the backyard. I had to custom make this one, and they made it perfect. Fits like a glove. They asked me for measurements and with that accurately made my cover. I'm very pleased. Wish I would add a photo.”

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Posted 4 years ago

“I'd been looking online for a cover for our outdoor sofa and I really couldn't find anything that would work until I found Alco Covers. It was super easy to order their custom made cover and the price was much less than the pre-made ones I found online. The sofa cover they made me looks amazing and is super easy to take on and off. The canvas looks very sturdy and it appears to be very well made. My sofa was a bit complicated so they worked directly with me to make sure that I got a sofa cover that would really work for me. Thanks so much Alco Covers!”

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Posted 4 years ago

“Alco took the time to contact us to ensure we measured the firepit correctly. The cover is well made and fits perfect. We highly recommend them.”

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Posted 4 years ago

“A great company with great product and excellent customer service. So glad I chose them !!”

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Posted 4 years ago

“I recently purchased a custom sized cover from my outdoor bar cabinet. Everything about the product including the quality of material and craftsmanship, the color and the fit were excellent. Given the extremely fair price and great customer service I would highly recommend ALCO for any cover needs and will use them again in the future. Diane Tucson Arizona”

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Posted 4 years ago

“I am so impressed with both the customer service and the quality of my Pizza oven cover. The team at Alco Covers contacted me to ensure I provided all the right measurements and double checked everything to ensure the product would fit perfectly. My order arrived in Canada quickly and the quality was exceptional for the price point. I couldn’t be happier and plan on ordering more covers for my outdoor furniture. I will definitely recommend Alco Covers. Great Job Alco!”

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Posted 4 years ago

“Since I had to move my business outside this year, I had alco make covers for my Pilates equipment. The covers fit great and are so durable. They will protect my equipment through the wind, rain and snow this winter. So happy with them!”

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Posted 4 years ago

“I have ordered and received two really custom covers for my outdoor island grill. Each fit great and look fantastic. Workmanship and quality of the cover material is excellent.”

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Posted 4 years ago

“Perfect fit for my round fire table. Made of sturdy materials. I highly recommend Alco covers.”

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Posted 4 years ago

“The process was easy. I had a U shaped Bar top. a couple of questions where ask and poof the cover showed up and fit perfect. Thanks You!”

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Posted 4 years ago

“Ordered custom cover for our fire pit table. Great fit and quality!”

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Posted 4 years ago

“It was easy to measure as prescribed, and the cover fits nicely. It all worked out great.”

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Posted 4 years ago

“The cover exceeded our expectations- very well made and a perfect custom fit.”

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Posted 4 years ago

“Ordered a curved L-shaped cover. I have to say I was disappointed when it arrived because it was made inside-out. ALCO requested a few pictures to confirm their mistake, then remade it with no additional issues. Jeb was great to work. He addressed all my concerns immediately. I love the new cover, it fits perfect! I definitely recommend ALCO.”

Helpful Report

Posted 4 years ago

alcocovers.com is rated 4.8 based on 1,528 reviews