alcocovers.com Reviews

Name: alcocovers.com
Rating: 4.84

4.8 Rating 1,528 Reviews

97 %

of reviewers recommend alcocovers.com

Company Reviews

Metrics

4.8

Based on 1,528 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered a custom cover for my L-shaped outdoor chase. It's a great fit and went on easily.”

Helpful Report

Posted 4 years ago

“Covers were as advertised. Fit perfectly and size was as ordered. Will be ordering others.”

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Posted 4 years ago

“Excellent quality. Much better than I ever expected. Professional.”

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Posted 4 years ago

“We had a non-conventional shaped sectional outdoor sofa. Followed all online directions for measuring, added several additional photos with even more measurements. They nailed it, cover fits perfectly. High quality construction, I am sure it will last us a while!”

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Posted 4 years ago

“Excellent experience! I needed the cover much sooner than they could make it... and they did everything possible to accommodate. They Exceeded my expectations! And the cover... fit like a glove! Beautiful!!”

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Posted 4 years ago

“Quality materials and excellent workmanship! The covers were cut exactly as requested and fit perfectly. The straps secured the covers and with the recent wind and storms- didn’t move at all!”

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Posted 4 years ago

“I ordered a custom Grill cover for my outdoor kitchen and the cover has surpassed all of my expectations. The fit, quality of cover material are bar none the best out there. Customer support and communication is top knotch as well. They are just as if not more focused on their covers fitting correctly that the customer. I will definitely go to ALCO for all of my outdoor equipment cover needs.”

Helpful Report

Posted 4 years ago

“I had a custom fire pit cover made by Alco and they matched my specifications exactly. In addition, their price was very reasonable. I was very happy with the on time delivery. I researched many cover companies and I can honestly refer Alco Covers.”

Helpful Report

Posted 4 years ago

“I ordered a large tool box cover and dealt with Monica who was excellent in understanding the measurements that I had requested. I received the cover which was of heavy duty material and exactly as ordered. The price was excellent and shipping was speedy and I would have no issues in ordering from these folks in the future. Super great to deal with!! Thanks Monica.”

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Posted 4 years ago

“My custom fit fire pit cover fits perfectly. This company did a great job at a great price. Very happy with the quality of the cover. I can’t think of anything that I would’ve Have them do differently. The fire pit is 6 feet long and 3 feet across and the cover had to have cut outs at both ends.”

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Posted 4 years ago

“I ordered a very complex cover for my firepit. It is designed to cover a round table that I leave overwinter in the firepit, and also the firepit. It looks like a wedding cake. We had some back and forth with me submitting pictures that Alco turned into a measured design. They delivered it in a few weeks and I am pleased to say it fit perfectly. The price was reasonable, quality seems great, and the customer service was exemplary.”

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Posted 4 years ago

“The covers I received are excellent. They have strength and durability. They are also waterproof and easy maintenance and are great for out Pacific Northwest weather. I will not go anywhere else for covers anymore. Alcocovers is the way to go.”

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Posted 4 years ago

“Highly recommend. We are so impressed with the outdoor kitchen cover ALCO fabricated for us. This was an extremely complicated job - the outdoor kitchen has 4 sides and multiple elevations. Yet the heavy-duty cover fits perfectly and looks great. Fit, fabric and customer service are all superb.”

Helpful Report

Posted 4 years ago

“I ordered a cover for one part of my outdoor sectional furniture to see how it would fit and I'm so pleased with it that I'm in the process of ordering a cover for the rest of my set. First of all, ALCO was in constant contact with me to make sure all the dimension were correct ensuring it would be a correct fit. When the cover arrived I was very impressed with the quality of the material and it was really easy to cover my furniture. The zipper was a great addition which makes it easier to quickly pull the cover off. I'm very happy with this purchase and can't wait to get this for all my furniture.”

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Posted 4 years ago

“The quality of the fabric is excellent. It is heavy and thick and appears like it will take years of weather abuse. The fit is exceptionally good. Getting a zipper is a nice low cost extra that you do not even need because the cover dimensions are perfect and it easily slips over the furniture. I ordered one cover and after I received it I decided the quality was so good that I ordered a second cover. Customer service is excellent. My second cover arrived damaged. I sent an email with pictures and received new cover few weeks later.”

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Posted 4 years ago

“Excellent product”

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Posted 4 years ago

“We received our new covers today. They arrived so much sooner than we had anticipated. The communication with Alco from the first day of our order was outstanding. They verified any measurements in question and stayed in contact with us. The covers are perfect. We would highly recommend Alco for all of your custom cover needs. A quality product from a quality company!!”

Helpful Report

Posted 4 years ago

“I can’t even begin to describe how pleased I am with this amazing custom cover. It fits beautifully and has already been put to a couple mighty tests on the Carolina coast. It was worth every penny.”

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Posted 4 years ago

“Just put our 2 new umbrella covers on our pool umbrellas today They look great. Our old covers were pretty chincy and they looked it. These are very attractive and are a nice addition to our pool complex here at our Condo development.”

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Posted 4 years ago

“These people are awesome--I got my outdoor furniture covers within a week before the first snowstorm hit---I was so happy. Covers are thick and durable. My kid helped me put them on---and they fit perfect!”

Helpful Report

Posted 4 years ago

alcocovers.com is rated 4.8 based on 1,528 reviews