alcocovers.com Reviews

Name: alcocovers.com
Rating: 4.85

4.9 Rating 1,667 Reviews

97 %

of reviewers recommend alcocovers.com

Company Reviews

Metrics

4.9

Based on 1,667 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered two custom covers - one for a metal, round, wood-burning fire pit and the other for a rectangular gas fire pit. Both covers fit well and protect from the harsh Minnesota winter elements. They are thick, durable, mold-resistant and easy to use. 100% better than the covers that came with both fire pits that didn't even make it through one winter.”

Helpful Report

Posted 4 years ago

“Efficient and timely customer service.”

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Posted 4 years ago

“The covers that Alco made for our unique bbq island fit perfectly and was exactly what I expected. The material is high quality and the team at Alco made sure that the process of ordering was easy!”

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Posted 4 years ago

“Excellent product! Highly recommended and much more cost effective vs other options.”

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Posted 4 years ago

“I was very impressed by the reviews of this company so decided to order a custom cover for our outdoor pizza oven. I emailed customer service and they responded promptly and assisted me in choosing a template. The cover arrived very quickly and the material was good quality and well constructed. Unfortunately, the shape was not quite right. I reached out to customer service and they immediately connected me with a quality control representative who assisted me in adjusting the design to fit our oven. The new unit was sewn and shipped with no additional charge and works great. I have nothing but praise for the product and team. Thank you, Jed!”

Helpful Report

Posted 4 years ago

“I purchased 2 covers, one for my Tig welder and cart and the other for my sandblasted. Both fit great and are well constructed. Jed was helpful in working through some design decisions on the phone.”

Helpful Report

Posted 4 years ago

“We were completely satisfied with the ordering process, and the timely fashion of the delivery. Not to mention the conformation email of the dimensions before proceeding with the order. And excellent material. Very durable. We HIGHLY RECOMMEND this company. 👌🏿”

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Posted 4 years ago

“I ordered a custom cover for my BBQ pit. They made sure they had all of the required dimensions before they got started and when it arrived, it fit better than expected.”

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Posted 4 years ago

“My water softener cover fits like a glove. I ordered the heavier material and am glad I did. Also the workmanship is top notch. Well worth the money. I measured twice to make sure I had the correct measurements.”

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Posted 4 years ago

“Fast, accurate, high quality. Would order without hesitation. Make sure you follow their instructions in measuring.”

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Posted 4 years ago

“Alco Covers and its representatives are extremely professional, courteous and work towards customer satisfaction they completely covered my patio furniture with quality fit forming covers which will last me for years thank you ALCO, Monica & Sheila for making sure I got what I purchased.”

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Posted 4 years ago

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Posted 4 years ago

“Well made. Have had several storms this winter with high winds and several inches of snow. The cover stayed fit completely protecting our outdoor furniture. Highly recommend.”

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Posted 4 years ago

“Great well fitted covers”

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Posted 4 years ago

“Purchased cover for my car, fit perfectly. Now purchasing a cover for built in grill. Easy to use web site, clear instruction on how to properly measure for exact fit and of course pleasant customer service to handle questions. Would recommend to closets friends.”

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Posted 4 years ago

“I have ordered several specific sized small covers for my welding machines and drill press. They are heavy duty and fit great.”

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Posted 4 years ago

“I love how I could order covers made dimensions and geometry of my furniture. The quality and the choice of materials are great too. The covers weren't blown away or even rolled up by 50 MPH winds that we had recently and they didn't leak in the rain.”

Helpful Report

Posted 4 years ago

“Received custom cover quickly and it was perfect!”

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Posted 4 years ago

“Excellent customer service and attention to detail. Needed a cover for my new outdoor kitchen L-shaped island. Had to be custom due to the shape. I provided dimensions, a crude drawing, and photos. Alco came back with a professional computer drawing for me to confirm all was correct. After a few minor changes, the final design was set. My cover was received a few weeks later and fits great. The material seems sturdy and waterproof. Great value for the price.”

Helpful Report

Posted 4 years ago

“I can hardly find enough superlatives to describe the quality and fit of my custom ALCO cover. The day after we received it and put it over our outdoor sectional we had a major storm and wind event. Although we had not secured the cover, it fit so well it did not come off in the storm. It was put to the test and stood to the challenge. Great company, great customer service, great product.”

Helpful Report

Posted 4 years ago

alcocovers.com is rated 4.9 based on 1,667 reviews