alcocovers.com Reviews

Name: alcocovers.com
Rating: 4.85

4.9 Rating 1,667 Reviews

97 %

of reviewers recommend alcocovers.com

Company Reviews

Metrics

4.9

Based on 1,667 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The covers are very high quality and provide a perfect fit, just follow the simple directions that Alco provides on their website. These covers are heavy and I have had no problems with them coming loose due to wind. Delivery was in a timely manner. Would recommend and purchase again.”

Helpful Report

Posted 4 years ago

“Wonderful product, that is well made and durable. Customer service was professional and kind.”

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Posted 4 years ago

“Couldn't be happier. Have a custom made green egg table. I filled out the measurements online as requested. They used the photos I sent to ask for additional measurements in certain areas. It was that attention to detail that resulted in an perfect fit. I will refer this company to anyone. Price was tremendous as is the quality.”

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Posted 4 years ago

“Ordered a custom cover for outdoor fire pit. I went with the upgraded waterproof material. Cover fits perfectly and material is of the highest quality. Would definitely order again”

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Posted 4 years ago

“Excellent workmanship and personalized customers service was just wonderful Measurements were perfect. The quality of the fabric and workmanship was better than I expected. Received my order sooner than I expected. If I ever need to cover anything else I will only order from Alco”

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Posted 4 years ago

“Great customer service. Ensured all measurements were correct prior to production. Great quality workmanship and materials.”

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Posted 4 years ago

“I ordered a cover for an ornamental water fountain on our property. The cover fit to specifications and was delivered earlier than expected. Very pleased with the product.”

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Posted 4 years ago

“I used Alco Covers for an odd shape love seat and chair and they turned out perfect! I ordered another cover to handle a table and chairs which was great as well. The process is easy and customer service is very helpful. The covers are high quality and will definitely be ordering again.”

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Posted 4 years ago

“Well made cover. Great communication from ALCO to ensure a perfect fit.”

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Posted 4 years ago

“Excellent workmanship, shipped promptly. Will only order my coverings from ALCO Covers.”

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Posted 4 years ago

“Received faster than expected. Cover fit perfectly. Has done well protecting deck table through months of rain, wind and now snow. Would definitely recommend this business to others.”

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Posted 4 years ago

“Everything arrived promptly and in great shape and fit perfectly!!!”

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Posted 4 years ago

“Originally I was tempted to leave a different review after receiving my cover and finding it was incorrectly made. However, Alco went to the expense of manufacturing a new one for me that was as ordered with an very fast turnaround. Materials are top-notch, craftsmanship is perfect, and communication is fantastic.”

Helpful Report

Posted 4 years ago

“ALCO has won my confidence and gets my endorsement as a business that's willing to ensure the customer is satisfied! My outdoor Kitchen Island is L-shaped and complex with a raised bar ledge, the lower level contains a wood fired smoker, Italian Pizza Oven and Rotisserie 3-burner grill. ALCO took the time to work with me to ensure all measurements were exact. The grill cover could not have fit any better. Thank you ALCO!”

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Posted 4 years ago

“They made me custom covers for a pair of outdoor loudspeakers. They fit perfect, are very well made of really great material”

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Posted 4 years ago

“First of all, I don’t always take the time to give reviews - good or bad, unless the results are extreme. Let me say, I haven’t been happier than I was today when our covers arrived sooner than expected AND fit perfectly! We have 4 chairs and fire-pit; the covers look like they came with the set. Excellent job! And their customer service made it very easy to get measurements accurate. Special thanks to all involved in our order!!”

Helpful Report

Posted 4 years ago

“After much research, we placed the order on the website. There were at least 4 emails from Alco requesting photos of the L-shaped outdoor bar and additional measurements. It arrived much faster than we were expecting. We just put our new cover over the bar. So happy to report that it is a perfect fit and we truly appreciate the attention to detail to ensure that happened. So pleased with the customer service, material, craftsmanship and design. (And it looks so much nicer than the tarp that we had tied over the bar!)”

Helpful Report

Posted 4 years ago

“Terrific customer service — ordering a custom cover couldn’t have been easier, and this was for a uniquely shaped item. They made sure to double check the dimensions with me. The fit of the final final product was perfect, and the quality and appearance of the material exceeded my expectations. Price is very reasonable. Look no further than Alco - Thank you!”

Helpful Report

Posted 4 years ago

“Regine worked with me to make sure I got exactly what I wanted to cover my new outboard motor. Very professional and responsive. Made sure we double checked diamensions. Received my cover and it's exactly what I wanted. Thank you Alco Team!”

Helpful Report

Posted 4 years ago

“I couldn't be happier with the bbq pit cover ALCO made for my custom built smoker. They ask for a lot of details and they follow them. I will use them again if needed.”

Helpful Report

Posted 4 years ago

alcocovers.com is rated 4.9 based on 1,667 reviews