alcocovers.com Reviews

Name: alcocovers.com
Rating: 4.85

4.9 Rating 1,637 Reviews

97 %

of reviewers recommend alcocovers.com

Company Reviews

Metrics

4.9

Based on 1,637 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Our custom covers arrived at my home on time and were of very high quality. But the best part is the fit perfectly!”

Helpful Report

Posted 4 years ago

“I live up in the mountains where the weather gets cold in the winter and hot during the summer months. Each year I buy new covers to put on the equipment that needs to be protected in the winter months. Each summer I have to replace covers with new covers on reasoning that the old ones are torn and not functional anymore! So, I got tired of spending the money on "cheap" covers and went online to look for a better solution and I found Alco Covers, after an hour of research. The covers are made well and I am "very" happy with what I have gotten in the mail from the company! Also a special note: I have a water purifier that needed covering, which had a lot of angles to it. The company had me check and send pictures of it and then re-checked it before producing the cover. That tells me that they were looking out for my concerns! There are not to many companies that do that! :)”

Helpful Report

Posted 4 years ago

“I have purchased outdoor covers from others in the past and they fairly high priced...BUT didn't last beyond 1 winter season and the fit was never quite right. Then I discovered Alco...the templates for styles are very helpful, being able to provide customized measurements ensures a proper fit and the materials are heavy high quality...the cost was slightly more but well worth not having to replace every year. We have them for 6 outdoor chairs, fireplace table and recently purchased for our generator. Highly recommend! Oregon winters are no longer an issue in protecting our things.”

Helpful Report

Posted 4 years ago

“I had an expensive offset smoker fabricated, and had a heck of a time finding reasonably priced covers online. ALCO fit my budget perfectly without skimping on craftsmanship. They have a very fine eye for detail and precision, there was none of this "one size fits all" or generic fit nonsense. Communication with them was easy, and I never felt that I was being left in the dark wondering if I made a wrong decision. The cover is durable, has a good weight to it, and I feel it will last a long time.”

Helpful Report

Posted 4 years ago

“This company is amazing. Even thru covid they have worked with me And made things happen. Thank God for American companies who do what they say. The Product is superior to what I thought would was getting. The price was even better than any competitor. I will recommend them to a lot of people. Thanks again for all your help. God bless!”

Helpful Report

Posted 4 years ago

“I am very pleased with the product. It's heavier than expected and so far so good. It's a good tight fit on the furniture. Plenty of clips to secure on my windy deck.”

Helpful Report

Posted 4 years ago

“I have had custom covers made in the past but they never fit just right or shrank so much in a couple years that I had to cut it off. The custom cover Alco made for me was perfect. They made it exactly how I wanted it. I will order from them again!”

Helpful Report

Posted 4 years ago

“I ordered a barbecue island and a firepit cover from Alco couple of months ago. The island is curved and I tired to order from existing shapes on the web site. Regine at customer service contacted me and asked for pictures, we then we exchanged a series of emails to provide specific measurements. It took a while but when I got the cover I was amazed. I had ordered large cover pieces before and connected together which looked ugly. This cover actually adds to my backyard. The cover looks durable but I can't say how long it will last. Overall I am very satisfied with the product, customer service, and the support I got. I highly recommend Alco covers.”

Helpful Report

Posted 4 years ago

“Excellent customer service. Wonderful product that fit perfectly!”

Helpful Report

Posted 4 years ago

“I built a bar at my pool area and need something to protect it during the off months. Do to the shape of the bar dimensions were very difficult. Cover arrived, a couple of the dimensions were off a little but like I said the dimensions were very difficult. all in all the cover fits and will serve the purpose. great cover!”

Helpful Report

Posted 4 years ago

“Great material! It’s also a perfect fit and easy to remove/put on! Definitely would recommend”

Helpful Report

Posted 4 years ago

“I have a LYFE TYME smoker grill and it has complex dimensions. LYFE TYME does not make covers and sends you to a company where the covers are extremely expensive due to the complex dimensions. Alco walked me through several times on the phone and with photographs and were very thorough and patient. Even caught a dimension that was wrong. Arrived amazingly quickly and is great. Highly recommend.”

Helpful Report

Posted 4 years ago

“Excellent !!!”

Helpful Report

Posted 4 years ago

“My oversize deck box needs to be protected from coastal New England weather. Alcocovers made a sturdy custom cover that will keep the box dry & safe from salt air. Alcocovers delivered exactly what their site promised.”

Helpful Report

Posted 4 years ago

“Great investment and quality workmanship”

Helpful Report

Posted 4 years ago

“One of the three covers I ordered were not the right size , Alco covers worked on making it right. We reviewed the measurements and made some adjustments to the design I wanted and the new cover I received fit my outdoor table and chair unit perfectly.”

Helpful Report

Posted 4 years ago

“Pleased customer. Custom made cover for my smoker. Fit perfectly. Quality construction. Absolutely recommend.”

Helpful Report

Posted 4 years ago

“Perfect fit and quality materials”

Helpful Report

Posted 4 years ago

“Great company, great products. We have now ordered two separate custom covers and both are outstanding. They will last for years! Well worth the money! Five Stars!!”

Helpful Report

Posted 4 years ago

“fantastic products. Ordering was easy, received on time and the quality is second to none. Found a new source for all my cover needs. Very highly recommended”

Helpful Report

Posted 4 years ago

alcocovers.com is rated 4.9 based on 1,637 reviews