alcocovers.com Reviews

Name: alcocovers.com
Rating: 4.85

4.9 Rating 1,695 Reviews

97 %

of reviewers recommend alcocovers.com

Company Reviews

Metrics

4.9

Based on 1,695 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I just put my new ALCO cover on my smoker and I could not be happier with my purchase. The fit was perfect, and the material and workmen-ship tells me this cover will be protecting my smoker for many years to come. I can’t wait to tell my friends, with their custom rigs about these covers. Thank you!”

Helpful Report

Posted 4 years ago

“Perfect fit! Very thorough with dimensions and measurements! Amazing job! we love it!!”

Helpful Report

Posted 4 years ago

“Very impressed with the quality of the cover I ordered. I love that these guys are very thorough with measurements, definitely appreciate it! The cover fit like a glove and the craftsmanship is second to none! I recommend Alco Covers 100%, take the time to communicate with them and your end result will not disappoint you! Great job guys!”

Helpful Report

Posted 4 years ago

“These folks are fabulous. I originally ordered a "generic" grill cover for our huge outdoor kitchen (131" long) which has several features. They unexpectedly came back to us and asked for photos and additional dimensions. We communicated back and forth for a bit to come up with a custom cover that fits perfectly. I never imagined they would do this much customization. They even made a custom portion for the sink faucet. Thanks, Alco! We were going to post a photo but the link was missing for the upload. I hope to be able to add a photo soon.”

Helpful Report

Posted 4 years ago

“I ordered a cover for my fire pit and it fit like a glove. The quality of the material and thickness are unmatched. I think if you are going to spend money investing in a grill or fire pit it’s worth the investment in a great cover from Alcohol to protect it. Thank you Jed and your staff. Daryl deVillier Cape Cod, Ma”

Helpful Report

Posted 4 years ago

“Alco company is impeccable. I was able to talk to customer representatives immediately. I ordered a custom water softener cover. The design crew emailed me a rendering. The production was started as soon as the cover measurements were perfect. I received the cover yesterday It is PERFECT. Thank You Alco covers !”

Helpful Report

Posted 4 years ago

“I ordered two custom covers - one for a metal, round, wood-burning fire pit and the other for a rectangular gas fire pit. Both covers fit well and protect from the harsh Minnesota winter elements. They are thick, durable, mold-resistant and easy to use. 100% better than the covers that came with both fire pits that didn't even make it through one winter.”

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Posted 4 years ago

“Efficient and timely customer service.”

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Posted 4 years ago

“The covers that Alco made for our unique bbq island fit perfectly and was exactly what I expected. The material is high quality and the team at Alco made sure that the process of ordering was easy!”

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Posted 4 years ago

“Excellent product! Highly recommended and much more cost effective vs other options.”

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Posted 4 years ago

“I was very impressed by the reviews of this company so decided to order a custom cover for our outdoor pizza oven. I emailed customer service and they responded promptly and assisted me in choosing a template. The cover arrived very quickly and the material was good quality and well constructed. Unfortunately, the shape was not quite right. I reached out to customer service and they immediately connected me with a quality control representative who assisted me in adjusting the design to fit our oven. The new unit was sewn and shipped with no additional charge and works great. I have nothing but praise for the product and team. Thank you, Jed!”

Helpful Report

Posted 4 years ago

“I purchased 2 covers, one for my Tig welder and cart and the other for my sandblasted. Both fit great and are well constructed. Jed was helpful in working through some design decisions on the phone.”

Helpful Report

Posted 4 years ago

“We were completely satisfied with the ordering process, and the timely fashion of the delivery. Not to mention the conformation email of the dimensions before proceeding with the order. And excellent material. Very durable. We HIGHLY RECOMMEND this company. 👌🏿”

Helpful Report

Posted 4 years ago

“I ordered a custom cover for my BBQ pit. They made sure they had all of the required dimensions before they got started and when it arrived, it fit better than expected.”

Helpful Report

Posted 4 years ago

“My water softener cover fits like a glove. I ordered the heavier material and am glad I did. Also the workmanship is top notch. Well worth the money. I measured twice to make sure I had the correct measurements.”

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Posted 4 years ago

“Fast, accurate, high quality. Would order without hesitation. Make sure you follow their instructions in measuring.”

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Posted 4 years ago

“Alco Covers and its representatives are extremely professional, courteous and work towards customer satisfaction they completely covered my patio furniture with quality fit forming covers which will last me for years thank you ALCO, Monica & Sheila for making sure I got what I purchased.”

Helpful Report

Posted 4 years ago

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Posted 4 years ago

“Well made. Have had several storms this winter with high winds and several inches of snow. The cover stayed fit completely protecting our outdoor furniture. Highly recommend.”

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Posted 4 years ago

“Great well fitted covers”

Helpful Report

Posted 4 years ago

alcocovers.com is rated 4.9 based on 1,695 reviews