alcocovers.com Reviews

Name: alcocovers.com
Rating: 4.85

4.9 Rating 1,695 Reviews

97 %

of reviewers recommend alcocovers.com

Company Reviews

Metrics

4.9

Based on 1,695 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Customization options are perfect. I have a terra cotta chiminia with a-typical dimensions. It must be covered during Colorado winters. Alcove is the only brand that has what I needed. Also fabric options. Perfect.”

Helpful Report

Posted 3 years ago

“Great quality and they went above and beyond to get my complicated custom cover to fit”

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Posted 3 years ago

“Small job. Requested a cover for a small cargo trailer. Spoke to a rep and provided great advice on material for the environment. Ordered based upon their recommendation. Received cover and was almost perfect. Contacted them and they immediately corrected the concern. Excellent folks to deal with and a great product.”

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Posted 3 years ago

“Bought a custom made welder cover from them fits perfectly very heavy duty👍I could not be more pleased with this purchase great value also.planning on purchasing a cover for my other welder from them also 👍👍”

Helpful Report

Posted 3 years ago

“Monica and the team - went thru - carefully - the exact dimensions of our bbq island and made sure it would fit. AND - it does! Fits like a glove and looks great. We are now ready to order anothed cover for our outdoor furniture. Thank you!”

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Posted 3 years ago

“I sent these folks some pictures with dimensions of a very tricky cover and they made it perfectly. Great to deal with and awesome finished product.”

Helpful Report

Posted 3 years ago

“The toolbox cover was made to specifications and fits very well. Durable material, easy on, easy off. Very worth the price. There was a slight delay in regards to receiving the item; unbeknownst o me the cover was being shipped from another country… the packaging perhaps suggested an item that was deemed a security risk. As a result, the package eventually did arrive albeit with numerous government safety stickers adhered to it. The package was a hit with all the older tenants in my building; they thought that perhaps I was an international Man of Intrigue.”

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Posted 3 years ago

“We purchased a custom sized heavy duty cover for our outdoor fire pit. It very quickly and fit perfectly. It has been thru some very bad weather during the past three seasons and has held up extremely well. I'm really impressed with the quality and reasonable price. I would certainly buy this product again if/when my current cover wears out.”

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Posted 3 years ago

“Very good customer service and quality covers.”

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Posted 3 years ago

“Very helpful and product is great.”

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Posted 3 years ago

“Haven’t used yet but satisfied with the delivery and set u”

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Posted 3 years ago

“Ordered custom covers for a product we manufacture, Delivered product was excellent in its fitment and exceeded our expectations. Nice heavy durable material and made exactly to our specifications. Ready to place another order for more.”

Helpful Report

Posted 3 years ago

“I had large outdoor BBQ grill setup that required a custom cover. They asked for pictures from front, back and sides. I sent the pictures, and they sent the pictures back with colored lines and labels overlaying everything they wanted me to measure. My grill had some irregular features, so it amounted to around 15 measurements. A few weeks later, my custom grill cover arrived, and it fit perfectly. The cover seems rugged and has a nice zipper to make it easier to put on and off. I would use them again.”

Helpful Report

Posted 3 years ago

“I had been looking for a table cover for some time when I ran across Alco Covers. They were very professional and delivered my new covers on time and everything was perfect. Excellent product and look forward to using it for many years.”

Helpful Report

Posted 3 years ago

“Despite an unexpected seam in a 60” wide fire pit cover, the quality is very good. I suggested two things to the excellent customer service agent I had: 1) Note in availability of products on your order form that for widths greater than 48”. A seam will occur. Also, place seam in center, not 48” on a 60” piece. That is, halfway at 30”. 2) Offer a Forrest Green option. Last, my post office seemed to have a problem with the source packaging-Pakistan.”

Helpful Report

Posted 3 years ago

“Very happy with my Gun Safe cover order through ALCO, which fits and displays perfectly! The order process was simple to follow in making sure you get the measurements correct, the material type and color that you prefer. Everything arrived quickly and correct. The cost of manufacturing to get a cover that is correct and built to last is definitely worth it. I will definitely recommend their service and use them again for any future covers I may need.”

Helpful Report

Posted 3 years ago

“I ordered a custom fit cover for my rowing machine and I am extremely happy with the product! ALCO did a superb job creating a cover that fit the dimensions of my rower, based on all of the measurements that I provided. Also, as they stated, they provided a bit of extra room for the cover to drape over so it's not too tight. Besides this, the material is very high quality and durable. I think the pricing is very reasonable. In addition, customer service was great! Since it was custom made to order, it took a bit longer than typical products, and Regine was very responsive to my questions about status updates and delivery. Overall, i highly recommend this company!”

Helpful Report

Posted 3 years ago

“This Custom Made Grill cover is without a doubt the best fitting cover possible. The workmanship is top notch with high quality material. The people at ALCO Covers are extremely professional and very particular regarding details of the project. This cover is well worth the wait and price, I would recommend this company to anyone interested in a custom cover for their grill.”

Helpful Report

Posted 3 years ago

“I purchased this cover for my Behlen stock tank, which is popular for, and I use as, an ice recovery / ice bath through the Wim Hof Method. (I had been covering it with a tarp secured around the perimeter by two large bungee cords.) I ordered the cover with the zipper. The order was thorough, requesting a variety of measurements. Both the cover and zipper are well-made; the cover fits like a loose glove. As I'm in a warm west coast climate, I will be adding insulation around the tank, and the cover will fit snugly and contribute to extending a cooler bath temperature. Highly recommended as a protection for the variety of stock tanks for which Alco provides custom covers.”

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Posted 3 years ago

“The bbq cover fits perfectly and looks great! It is sturdy and seems that it will last a long time- a perfect purchase!”

Helpful Report

Posted 3 years ago

alcocovers.com is rated 4.9 based on 1,695 reviews