alcocovers.com Reviews

Name: alcocovers.com
Rating: 4.84

4.8 Rating 1,526 Reviews

97 %

of reviewers recommend alcocovers.com

Company Reviews

Metrics

4.8

Based on 1,526 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

Visit Website

Write Your review

Tell us how alcocovers.com made you happy

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My 3rd purchase from Alco Covers! Fits great, great customer service to ensure my measurements were accurate! Thanks again!”

Helpful Report

Posted 3 years ago

“I have ordered many covers through Alco. The covers are a great heavy material and the fit has been perfect every time. I highly recommend them.”

Helpful Report

Posted 3 years ago

“I ordered custom covers for my patio furniture including a curved couch. They were just delivered and fit just right. Craftmanship and quality is superb. Turn around time from order to delivery was quicker than expected. The packaging was top notch! Will order again from them. Thank You”

Helpful Report

Posted 3 years ago

“Top quality cover. Great service. Exactly what I needed. If what I purchased is any indication you won’t go wrong buying their covers.”

Helpful Report

Posted 3 years ago

“Ordered a cover for my outdoor sink. Selected the shape from their website, provided the requested measurements and a photo. I selected a drawstring bottom and front zipper. I was very happy with the finished product. I thought the price was very reasonable based on the cost of fabric I spent on the previous cover I made myself. Would recommend Alco.”

Helpful Report

Posted 3 years ago

“Great service and attention to details! Quality product!”

Helpful Report

Posted 3 years ago

“Prompt, built to exact specs,quality construction. No problems whatsoever”

Helpful Report

Posted 3 years ago

“Fit my Tundra's console perfectly. The pockets come in very handy for maps or phones.”

Helpful Report

Posted 3 years ago

“The team at alcocovers were exceptionally diligent about making sure the custom cover I ordered would be a perfect fit for my uniquely shaped patio set. They were very communicative and ensured all of my needs would be addressed before getting started. I was pleasantly surprised at how quickly I received the final product, and was very impressed with the quality of material used. My custom cover fits beautifully and I would definitely recommend this company to others who are looking for reliable all-weather patio covers.”

Helpful Report

Posted 3 years ago

“Great product.”

Helpful Report

Posted 3 years ago

“Had a custom cover made for my rolling tool box. The box goes with me from jobsite to jobsite in the open bed if my truck. I asked them for some extra protection since I have to use large 2" straps to hold it in place in the truck. The cover works great! All of my tools are protected from the rain and snow without issues. I would absolutely order from Alco again and recommend them to anyone that asks.”

Helpful Report

Posted 3 years ago

“Great quality and great communication”

Helpful Report

Posted 3 years ago

“I at first was happy with the product, but frustrated when the covers for some adirondack style chairs I and my late husband made were not the right size - they made them according to the measurements asked for on the site - plus I sent pics front and side, but noone caught that they had an extra amount of 'tilt back' and needed an additional measurement. Part of them would still be exposed and I had already replaced some parts due to wood rot. I went to customer service and explained and they got permission to remake them. They asked for a great many more measurements and this time when they came they covered entirely to the ground. They look good, are of a good quality, and I am relieved. I paid nothing more, nor for the shipping. I have not generally had need to reorder from a company, but given that it happened this time, I'm glad it was this company! Give them your business - you are in good hands.”

Helpful Report

Posted 3 years ago

“Love the cover for my Bull extra large pizza oven. Fit perfectly. Needed to go through a lot of measurements to send to Alco but worth the effort. Strongly recommend using the upgraded material. Also considering asking Alco to recall my template. Alco is pleasure to work with. Highly recommended.”

Helpful Report

Posted 3 years ago

“From the first connection we made online to the delivery, we were very thankful for the professional work done by all of those at Alco. Our friends recommended them. We live in an area near the beach in Southern California with plenty of sun, moisture (fog) and winds. The previous covers we purchased were generic one-side-doesn't-fit-all. Having something with precise measurements, and going back and forth via email to get it all nailed down, makes a huge difference. An upgrade to the thicker material, the decision to go with one giant cover vs. two separate covers and walking through the process was fantastic customer service through Regine.”

Helpful Report

Posted 3 years ago

“Very detailed in getting the measurements correct and Regine was very helpful and listened to the customer's need.”

Helpful Report

Posted 3 years ago

“Ordered multiple custom covers for various deck furniture - chair, sofa, dining table, grill station. The covers look amazing, good feel and weight to them, feel comfortable that they will withstand high winds. The ordering process was a pleasure as well, Regine ensured that all my needs for the custom grill station were met and kept me updated on any changes. I am ordering two more covers for two coffee tables that we added.”

Helpful Report

Posted 3 years ago

“Color fabric and design was exactly what we wanted. The price was great and we love our cover! Perfect snd highly recommend.”

Helpful Report

Posted 3 years ago

“Great job by the team at ALCO! Regine provided terrific customer service to ensure the odd-shaped/three-piece love seat sectional was precisely measured for a perfect custom fit. And the quality of the material proved to be exceptional with the "coffee" color we chose turned out to be very pleasing. I'll definitely keep ALCO in mind for any of our future needs. Great experience and highly recommend them!”

Helpful Report

Posted 3 years ago

“I don't normally do this, but I needed to reach out to let you know how absolutely thrilled I am with the cover your company made for my outdoor sectional sofa. After a few emails back and forth to verify measurements, the cover was delivered. Although the packaging was torn, there was no damage to the cover. We placed it over the sectional and the fit was perfect. The quality of the cover is exceptional and I have to commend your company for its workmanship, detail to exact fit and quality of the material used. Please feel free to use this review as you see fit. I've attached a photo of the cover in use. Wishing you great success! Deborah Loban”

Helpful Report

Posted 3 years ago

alcocovers.com is rated 4.8 based on 1,526 reviews