alcocovers.com Reviews

Name: alcocovers.com
Rating: 4.85

4.9 Rating 1,636 Reviews

97 %

of reviewers recommend alcocovers.com

Company Reviews

Metrics

4.9

Based on 1,636 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered two covers from Alco for our backyard furniture after being disappointed in other "weather-proof" covers from other manufacturers, which were neither rain proof nor could withstand sustained direct summer sun without (literally) falling apart. Alco delivered within a reasonable timeframe, on spec and they have "weathered" our California summers and winters perfectly. No buckling, cracking from the sun and no moisture underneath the covers in the winter. I'm happy to highly recommend these quality products. Worth the money as you won't have to replace them in a year as I did with inferior covers.”

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Posted 3 years ago

“I want to thank Jed for the resolution of an issue we had with our first order. ALCO does stand behind their products and warrantees. We have received three orders from them now and are very satified with their service and the quality of their products. We would recommend them.”

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Posted 3 years ago

“Custom cover. Fit great. Fair price.”

Helpful Report

Posted 3 years ago

“My process started several months ago when I purchased a new 6 foot outdoor kitchen from RTA, Inc, through Wayfair. Being in New England, I wanted a protective cover so I searched and found ALCO. The ALCO website contains multiple design options and I found one that matched my kitchen, so I completed the form according to the RTA specs provided with the kitchen. ALCO provided my cover according to the measurements provided and I tried to cover the now-assembled kitchen, and the fit was awful. I reached out to ALCO and provided them pictures of the grill covered and uncovered. I also measured the assembled kitchen and found that the measurements for the kitchen assembled differed significantly, in some places, from the specs provided by RTA with the kitchen. ALCO worked with me to re-make the cover, and agree to the new measurements, which I was happy to pay for since I provided bad information to them first time around. We finally had a warm day here so I installed the new cover which fits perfectly this time. So, NEVER work from specs provided with products, always measure your units yourself so that you can provide accurate numbers. The ALCO staff I worked with - Jed and Regina were terrific and I would not hesitate to use ALCO again!”

Helpful Report

Posted 3 years ago

“Great experience and a wonderful product. The cover for my outdoor cooking cart arrived much earlier than expected. Yay! Regine contacted me to reconfirm measurements and was a joy to work with. At first I was thinking to sew my own but after looking online , Alco had such great prices I could not have found all the components and make it myself without spending as much if not more sourcing then locally. Plus. The vinyl that the cover was made from was something I would not be able to locate in my area. After receiving the cover I am so glad I decided to purchase rather than make it myself. Not only did I support an American made product which had the direct impact to their employees but also I didn’t have to subject my machine to the abuse. Let the pros handle it! Appreciation to all those that had a hand in making the cover.”

Helpful Report

Posted 3 years ago

“I ordered a cover for my combination pizza maker Table combination. There were a few measurements that were needed, once they were given, it took another three days to receive the product and it literally fit like the proverbial glove extremely happy with the product.”

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Posted 3 years ago

“I ordered a custom cover and when it arrived it was better than what I was expecting. The quality is awesome and it fits like a glove. You wont be disappointed!”

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Posted 3 years ago

“It took some back-and-forthing with dimensioned photos because the thing I needed the cover for was a huge circa 1953 DeWalt radial arm saw… but the cover fits perfectly and keeps the saw both dry and well insulated so it can live outside in a covered pavilion.”

Helpful Report

Posted 3 years ago

“I ordered a weirdly custom cover for my Total Gym and the workmanship and materials far exceeded my expectations, especially considering the reasonable price. The end result fit perfectly, and for that I credit the excellent communication and guidance from Customer Service, who made sure everything was taken into account and that my measurements were correct. I'm very satisfied with this purchase and would confidently order from Alco covers again. Thanks so much!”

Helpful Report

Posted 3 years ago

“I ordered custom covers for a rolling cooler and an aerogarden. I measured conservatively to ensure a proper fit. Before my order was processed, I received an email asking for photos of the items I was ordering covers for. They reviewed the photos and had me validate that I had accounted for a couple of items. This was very appreciated! I could tell they wanted to ensure that I’d ultimately be happy with my order. The covers arrived today and are very good quality and fit well. I’ll definitely order future covers from Alco Covers!”

Helpful Report

Posted 3 years ago

“I ordered a cover for my new offset smoker. It is a fully custom, heavy-duty made-to-fit cover with excellent craftsmanship. It was delivered in a short period of time without issues. I'm sure this will last a very long time. The cover is well worth it.”

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Posted 3 years ago

“Fire pit cover fits perfect nicely made heavy duty going to order a cover for my outdoor pizza oven thank you monica”

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Posted 3 years ago

“I had a ALCO cover made for my 10" table saw, it lives by my garage door, to stop blown-in rain from rusting the cast-iron table. It works prefect. Made to my exact specifications. Fits like it was made for it.”

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Posted 3 years ago

“Very thorough with getting exact measurements and produced a high quality cover for my outdoor kitchen that is a perfect fit. Will definitely recommend and use them in the future! Awsome customer service. Wish I could've figured out how to add photo to this review.”

Helpful Report

Posted 3 years ago

“I had a very custom cover for a new outdoor cooking island. I took pictures and began the process of measurements. This was over the holidays and although I did not expect fast service, the process was incredibly fast. I asked whether the cover could be completed by mid January. I received it today and couldn’t be happier. The color quality and craftsmanship couldn’t be better.”

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Posted 3 years ago

“They made it very easy to place your order and very helpful with the design.”

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Posted 3 years ago

“Really appreciated the details they went into to ensure the customization was perfect, which it was. This was a large job with lots of complexities and it came out perfectly. Very happy with the services and results.”

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Posted 3 years ago

“Very good customer service. High quality product and the custom fit was perfect. Thanks for all your help.”

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Posted 3 years ago

“These are high quality well constructed. I had one made for my 16 foot custom outdoor kitchen and one for my fire pit”

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Posted 3 years ago

“We have a unique, large, French bread/pizza oven in our yard and needed a custom tailored cover. Regime and their team worked closely with us, sending pictures back with requested specific measurements to create the cover. It fits perfectly, highly recommend you ask them to create your custom cover!”

Helpful Report

Posted 3 years ago

alcocovers.com is rated 4.9 based on 1,636 reviews