alcocovers.com Reviews

Name: alcocovers.com
Rating: 4.84

4.8 Rating 1,528 Reviews

97 %

of reviewers recommend alcocovers.com

Company Reviews

Metrics

4.8

Based on 1,528 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Awesome customer service checking on measurements. Actually found issues that I didn’t catch! Received covers in half the time of what was advertised. I would highly recommend!”

Helpful Report

Posted 3 years ago

“AWESOME QUALITY - AWESOME CRAFTSMANSHIP - AWESOME CUSTOMER SERVICE Precision and attention to detail were spot-on. The covers are well made, look perfect, and are very durable. I was and am impressed.”

Helpful Report

Posted 3 years ago

“Had a cover custom made and I love it. Very well made and such great customer service!!”

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Posted 3 years ago

“Great product. Superb fit. Excellent customer service.”

Helpful Report

Posted 3 years ago

“Our fountain is octagonal and 58” across with a center-mounted statue of two spouting porpoises. Their height from the bowel is 27”. Only this company has the expertise to fit a fantastic, year-round quality cover. Responsive, professional and timely. Highly recommended and completely satisfied.”

Helpful Report

Posted 3 years ago

“Having never ordered from ALCO before, I was concerned about ordering, product quality, customer service and timely delivery. My concerns were simply unfounded. I ordered a single patio rocking log chair cover as a test case. It was not any of the standard sizes you can find on their website. The website was clear on how to measure, it was easy to upload an image of the furniture for reference and the ordering process was simple. I had a couple of questions that were answered quickly and professionally. They sent me a question on my measurements and within a few weeks I had a heavy duty, lined cover with handles, covered air vents that fit perfectly over my patio rocking chair. I was so pleased with the result, I ordered three more pieces for a custom log settee, log side table and regular log chair. They recently arrived and fit perfectly. It was a pleasure to do business with competent, professional people who produce an excellent product. I will definitely be recommending them to my friends and associates.”

Helpful Report

Posted 3 years ago

“I was very happy with the 3 custom covers that ALCO created for my Assassin custom built smokers. The team was very thorough on measurement gathering and great to work with overall. I was very impressed with the overall quality of each cover.”

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Posted 3 years ago

“Precision and attention to detail were obvious because alcocovers made sure of all the measurements. The cover is attractive, looks perfect and is durable. I was and am impressed.”

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Posted 3 years ago

“The website was easy to navigate and order the style of cover I needed. I purchased two and after receiving them decided to buy two more because they fit so well and was exactly what I wanted. Durable covers and fast processing time. I highly recommend and would buy from them again.”

Helpful Report

Posted 3 years ago

“Great quality cover that fits perfectly. Well constructed and in the color that we wanted.”

Helpful Report

Posted 3 years ago

“Couldn’t ask for a better experience and product. Fit our needs exactly and customer support is top notch.”

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Posted 3 years ago

“Jed, Was very helpful in getting a replacement bench cover Very good customer service I would recommend Alcohol Covers. Dave Peterson”

Helpful Report

Posted 3 years ago

“I was seeking a cover for an Assassin Gravity Feed Smoker, which is not just a simple cube. Jeb and Regine were terrific in making sure the measurements added up and were copacetic. Once finalized the cover was delivered in 10 days. I could not be happier. Many Thanks”

Helpful Report

Posted 3 years ago

“Very pleased with the quality of the product. Alco paid close attention to the details and followed up with me quickly to address inaccuracies with the dimensions I entered for my sectional sofa. The cover fits perfectly and looks great. I've recommended Alco to friends and relatives looking for custom patio furniture covers!”

Helpful Report

Posted 3 years ago

“Wow, the cover came exactly as specified. It was a great price and was delivered as promised. Will definitely be placing more orders with Alco!”

Helpful Report

Posted 3 years ago

“Customer service from this company is outstanding. Everyone associated with my custom order made sure all details were correct and double checked right up to making the cover. I couldn't be happier with product, price and service.”

Helpful Report

Posted 3 years ago

“Very impressed with the quality and product. It was very easy to customize my grill cover. Overall I am very happy with the service and price. I would definitely use this seller again and I recommend it. Thanks”

Helpful Report

Posted 3 years ago

“This is my second purchase from ALCO. Both were for unusual shapes, the guidance was easy and accurate and both covers fit perfectly. I highly recommend this company.”

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Posted 3 years ago

“Very happy with the quality of materials used to make the covers that I have bought from Alco. I hope they can stand up to the UV destruction that has destroyed most everything else I have tried. Dont let me down Alco!”

Helpful Report

Posted 3 years ago

“The personnel were very attentive to my patio gliders' size measurements (they weren't standard) and the covers fit beautifully. I was glad to have ordered the lighter type vinyl - it's very substantial feeling and in my part of CA the weather is pretty mild. Thank you.”

Helpful Report

Posted 3 years ago

alcocovers.com is rated 4.8 based on 1,528 reviews