alcocovers.com Reviews

Name: alcocovers.com
Rating: 4.85

4.9 Rating 1,695 Reviews

97 %

of reviewers recommend alcocovers.com

Company Reviews

Metrics

4.9

Based on 1,695 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The order process was simple and the best part; I had a very complicated design that they nailed it perfectly. The material is very high quality and durable.”

Helpful Report

Posted 3 years ago

“Needed a new 6' high Pizza Oven Cover. Couldn't find my brand anywhere so I tried Alco. Provided the measurements as requested and everything came out perfect. Plus, the material is way better/stronger then the original one that came with the oven. Highly recommend.”

Helpful Report

Posted 3 years ago

“I bought a pressure commercial washer, and they do not make a cover for it, so I found alcocovers.com, and i got a custom cover built just for this model, it fits perfect, it looks good and is of superb quality, I highly recommend this Company if you need a cover. AAA +++”

Helpful Report

Posted 3 years ago

“This cover fits our fire pit perfectly. It’s heavy duty, not made from cheap materials. Very pleased”

Helpful Report

Posted 3 years ago

“Needed custom covers for our water tank lids and ALCO made it happen with ease. They were exactly what I needed and the perfect size. Bravo ALCO!”

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Posted 3 years ago

“Ordering this cover was painless, we are very happy with the fit and the color. Well constructed and durable. We will certainly be ordering more covers for other outdoor items. Great job Alco.”

Helpful Report

Posted 3 years ago

“Perfect Fit. Durable cover. Working w the team at Alcocovers.com was easy they helped to make sure our measurements for an L shaped couch were perfect.”

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Posted 3 years ago

“Covers fit like a glove! They are super well made and hold up great to the weather.”

Helpful Report

Posted 3 years ago

“We had never ordered a cover for furniture before and was a little skeptical doing so. My husband had made a buffet table for our patio and it needed to be covered. The table had sharp corners so the corners needed to be reinforced. We took exact measurements and ordered a cover. When we got the cover, we were pleasantly surprised at how well it fit and the sturdiness of the fabric. We wouldn’t haste to order something else from this company.”

Helpful Report

Posted 3 years ago

“I shy away from giving online reviews, but I had such a great experience using Alco that I am breaking from my pattern. I needed a custom cover for our custom built BBQ area. They worked with me to make sure that the cover would fit over the BBQ, the sink, and all doors and electrical outlets. When the cover arrived within a few weeks, I was a bit afraid to open it because I was concerned that it would not fit properly. To my amazement, the cover fit perfectly and looks great. We experienced heavy winds the last few days and the cover held in place better than our previously custom made vinyl cover. I hope the cover lasts for many years, but when it needs replacement, I will be ordering another cover from Alco.”

Helpful Report

Posted 3 years ago

“Initially my cover didn't fit, however they promptly remade it and made it right! Fits beautifully now! 5 stars!!!”

Helpful Report

Posted 3 years ago

“This is my 3rd purchase for Alcocovers. Highly recommend them. Jeff”

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Posted 3 years ago

“The cover for my fountain was custom made to the measurements ALCO instructed me to take. It fits perfectly and looks amazing.”

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Posted 3 years ago

“Alco Covers was fantastic to work with. My cover arrived with a minor glitch - when I contacted their customer service people (Jed Felice) the remade my cover without any questions asked. I would highly recommend Alco for all your cover needs!!!”

Helpful Report

Posted 3 years ago

“Product came as discussed and as described, it fit perfectly and the handles on the sides make for easy removal.”

Helpful Report

Posted 3 years ago

“I ordered a custom cover for my outdoor sofa in 18 Ounce Grey material. The cover is very well made and fits my sofa perfectly. Oliver answered my questions clearly and patiently on the phone to make sure that my cover was designed to my specifications. I asked for 2 zippers - one on each side. This design makes it very easy to un-zip and use the sofa without having to remove the whole cover. I am pleased with the price, service and customer service by ALCO.”

Helpful Report

Posted 3 years ago

“Ordered two covers from Alco for our backyard furniture after being disappointed in other "weather-proof" covers from other manufacturers, which were neither rain proof nor could withstand sustained direct summer sun without (literally) falling apart. Alco delivered within a reasonable timeframe, on spec and they have "weathered" our California summers and winters perfectly. No buckling, cracking from the sun and no moisture underneath the covers in the winter. I'm happy to highly recommend these quality products. Worth the money as you won't have to replace them in a year as I did with inferior covers.”

Helpful Report

Posted 3 years ago

“I want to thank Jed for the resolution of an issue we had with our first order. ALCO does stand behind their products and warrantees. We have received three orders from them now and are very satified with their service and the quality of their products. We would recommend them.”

Helpful Report

Posted 3 years ago

“Custom cover. Fit great. Fair price.”

Helpful Report

Posted 3 years ago

“My process started several months ago when I purchased a new 6 foot outdoor kitchen from RTA, Inc, through Wayfair. Being in New England, I wanted a protective cover so I searched and found ALCO. The ALCO website contains multiple design options and I found one that matched my kitchen, so I completed the form according to the RTA specs provided with the kitchen. ALCO provided my cover according to the measurements provided and I tried to cover the now-assembled kitchen, and the fit was awful. I reached out to ALCO and provided them pictures of the grill covered and uncovered. I also measured the assembled kitchen and found that the measurements for the kitchen assembled differed significantly, in some places, from the specs provided by RTA with the kitchen. ALCO worked with me to re-make the cover, and agree to the new measurements, which I was happy to pay for since I provided bad information to them first time around. We finally had a warm day here so I installed the new cover which fits perfectly this time. So, NEVER work from specs provided with products, always measure your units yourself so that you can provide accurate numbers. The ALCO staff I worked with - Jed and Regina were terrific and I would not hesitate to use ALCO again!”

Helpful Report

Posted 3 years ago

alcocovers.com is rated 4.9 based on 1,695 reviews