alcocovers.com Reviews

Name: alcocovers.com
Rating: 4.85

4.9 Rating 1,636 Reviews

97 %

of reviewers recommend alcocovers.com

Company Reviews

Metrics

4.9

Based on 1,636 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The product was correct and I received it on schedule as promised Good quality and thank you”

Helpful Report

Posted 2 years ago

“Overall, a great experience. The customer service was excellent and communication with them and their manufacturing group seemed to be very effective. The process of getting the exact measurements was a back-and-forth process that ended up getting the measurement correct. If you need a custom patio grill/smoker cover, I encourage you to consider including Alco in your evaluation of companies to work with.”

Helpful Report

Posted 2 years ago

“Great product, made to my specifications! I will definitely be a returning customer!”

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Posted 2 years ago

“Excellent material and fits like a glove! I'm very pleased with my outdoor bench cover and I would highly recommend this company for all your covering needs!”

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Posted 2 years ago

“Customization options are perfect. I have a terra cotta chiminia with a-typical dimensions. It must be covered during Colorado winters. Alcove is the only brand that has what I needed. Also fabric options. Perfect.”

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Posted 2 years ago

“Great quality and they went above and beyond to get my complicated custom cover to fit”

Helpful Report

Posted 2 years ago

“Small job. Requested a cover for a small cargo trailer. Spoke to a rep and provided great advice on material for the environment. Ordered based upon their recommendation. Received cover and was almost perfect. Contacted them and they immediately corrected the concern. Excellent folks to deal with and a great product.”

Helpful Report

Posted 2 years ago

“Bought a custom made welder cover from them fits perfectly very heavy duty👍I could not be more pleased with this purchase great value also.planning on purchasing a cover for my other welder from them also 👍👍”

Helpful Report

Posted 2 years ago

“Monica and the team - went thru - carefully - the exact dimensions of our bbq island and made sure it would fit. AND - it does! Fits like a glove and looks great. We are now ready to order anothed cover for our outdoor furniture. Thank you!”

Helpful Report

Posted 2 years ago

“I sent these folks some pictures with dimensions of a very tricky cover and they made it perfectly. Great to deal with and awesome finished product.”

Helpful Report

Posted 2 years ago

“The toolbox cover was made to specifications and fits very well. Durable material, easy on, easy off. Very worth the price. There was a slight delay in regards to receiving the item; unbeknownst o me the cover was being shipped from another country… the packaging perhaps suggested an item that was deemed a security risk. As a result, the package eventually did arrive albeit with numerous government safety stickers adhered to it. The package was a hit with all the older tenants in my building; they thought that perhaps I was an international Man of Intrigue.”

Helpful Report

Posted 2 years ago

“We purchased a custom sized heavy duty cover for our outdoor fire pit. It very quickly and fit perfectly. It has been thru some very bad weather during the past three seasons and has held up extremely well. I'm really impressed with the quality and reasonable price. I would certainly buy this product again if/when my current cover wears out.”

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Posted 2 years ago

“Very good customer service and quality covers.”

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Posted 3 years ago

“Very helpful and product is great.”

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Posted 3 years ago

“Haven’t used yet but satisfied with the delivery and set u”

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Posted 3 years ago

“Ordered custom covers for a product we manufacture, Delivered product was excellent in its fitment and exceeded our expectations. Nice heavy durable material and made exactly to our specifications. Ready to place another order for more.”

Helpful Report

Posted 3 years ago

“I had large outdoor BBQ grill setup that required a custom cover. They asked for pictures from front, back and sides. I sent the pictures, and they sent the pictures back with colored lines and labels overlaying everything they wanted me to measure. My grill had some irregular features, so it amounted to around 15 measurements. A few weeks later, my custom grill cover arrived, and it fit perfectly. The cover seems rugged and has a nice zipper to make it easier to put on and off. I would use them again.”

Helpful Report

Posted 3 years ago

“I had been looking for a table cover for some time when I ran across Alco Covers. They were very professional and delivered my new covers on time and everything was perfect. Excellent product and look forward to using it for many years.”

Helpful Report

Posted 3 years ago

“Despite an unexpected seam in a 60” wide fire pit cover, the quality is very good. I suggested two things to the excellent customer service agent I had: 1) Note in availability of products on your order form that for widths greater than 48”. A seam will occur. Also, place seam in center, not 48” on a 60” piece. That is, halfway at 30”. 2) Offer a Forrest Green option. Last, my post office seemed to have a problem with the source packaging-Pakistan.”

Helpful Report

Posted 3 years ago

“Very happy with my Gun Safe cover order through ALCO, which fits and displays perfectly! The order process was simple to follow in making sure you get the measurements correct, the material type and color that you prefer. Everything arrived quickly and correct. The cost of manufacturing to get a cover that is correct and built to last is definitely worth it. I will definitely recommend their service and use them again for any future covers I may need.”

Helpful Report

Posted 3 years ago

alcocovers.com is rated 4.9 based on 1,636 reviews