alcocovers.com Reviews

Name: alcocovers.com
Rating: 4.84

4.8 Rating 1,522 Reviews

97 %

of reviewers recommend alcocovers.com

Company Reviews

Metrics

4.8

Based on 1,522 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a custom cover for my 94 gallon offset smoker. This cover was a little tricky given the 7 ft tall stack and a large counterbalance that sat 18 inches above the main chamber angling back. I submitted photos, drawing, and dimensions to Alco and they nailed the fit perfectly. The team was great to work with and I was surprised at how quickly the cover arrived. It is heavy duty and I am thankful it arrived when it did as we are moving into winter quickly here in Western NY. I highly recommend this team and their covers.”

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Posted 1 year ago

“I was trying to find a cover for my safe to no luck found Elco covers sent them some measurements, and they sent me the most perfect cover I have ever seen in my life. The quality of work is the unbelief materials the same time in making it and shipping it fantastic best color I’ve ever seen. Would give him six stars if I could.”

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Posted 1 year ago

“These covers are extremely well made using high quality materials. I've had two custom covers, one for a Daikan AC condensing unit and most recently ad odd shaped outdoor fan. The fit was perfect in both cases and I expect many seasons of use. The are not inexpensive but like anything else you get what you pay for. My only complaint is minor in that CS could do a better job keeping customers updated as the lead times can be 3-4 weeks in some cases and eventually just show up at the door without getting ship notification.”

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Posted 1 year ago

“After only (one) year the Fire Pit cover that came with the Fire Pit had a tear and leaked water. While the manufacturer offered a new cover (at an exorbitant price) I ordered the NEW cover (with exact size/fitting directions) from ALCOCOVERS. I am very pleased with the sturdy, thick cover and believe it will assure that the Fire Pit will work for years to come..”

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Posted 1 year ago

“I ordered a custom cover fir my patio fire place and the cover is amazing! It is built with high quality,, waterproof and perfect fit! The cover was delivered on time. I am very happy with my product and now putting in another request for an outdoor pizza oven / pizza counter. Thank you for the great cover!”

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Posted 1 year ago

“You'll pay a bit more but you'll receive a quality cover built to actually do its job. We are very very happy and would strongly recommend.”

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Posted 1 year ago

“cover fits perfectly per drawing, highly recommend for custom covers. excellent craftsmanship!”

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Posted 1 year ago

“Great product. Excellent service!!”

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Posted 1 year ago

“Very well made at a reasonable price. Received my order within 7 days. Would definitely do it again. AAA+++”

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Posted 1 year ago

“My custom cover arrived packed well. Once I unpacked it the first thing I noticed was the weight and quality of the cover. The color was perfect and the overall build was just what I ordered. Fits perfectly for my unique application. I need four more just like it and will be ordering soon. Also Love the fact I could virtually build it to what shape and size I needed. Other sites limit you in size but not here. Worth the cost for sure. Thank you!”

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Posted 1 year ago

“Excellent customer service and the production team knew their business.”

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Posted 1 year ago

“I needed a cover for a custom outdoor kitchen. After submitting a picture and the measurements requested I received the cover that was heavy duty and fit perfectly. Slight delay on receiving the cover, not a problem.”

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Posted 1 year ago

“I ordered a custom made cover for our umbrella base that would allow you to take on and off without removing the umbrella. The process was very easy, and even though it was not a very large order they very responsive and helpful. I got the new cover within a week and it fits and looks great. Price was reasonable and the cover has a five year warranty.”

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Posted 1 year ago

“I ordered a cover for my new gun safe. It appears to be very well made and fits perfectly. There was maybe a week delay on receiving the cover, but that was no big deal. It is a great product and customer service was great too!”

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Posted 1 year ago

“I just received my order. It arrived much sooner than I had anticipated. I ordered custom to fit a welder I keep on my trailer. It's a perfect fit. Very well made. Affordable price! I highly recommend this company. John C. Texas.”

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Posted 1 year ago

“I bought a cover for my water softener. It’s heavy duty and fits perfectly. It is well made and of great quality. If I need another cover, I will surely purchase one from ALCO.”

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Posted 1 year ago

“I was able to order a custom cover for a tradeshow display. ALCO was able to take a custom graphic that I sent and made it look just as I envisioned. The material is very heavy duty and extremely durable.”

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Posted 1 year ago

“I custom ordered a custom cover for my Mig Welder with a cart, I was so pleased when installed it on the welder that it fit like a glove. The workmanship was excellent and so was the material that they used. I am one happy customer!”

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Posted 1 year ago

“I made a deck box that wasn’t a traditional size so I ordered a custom cover from Alco and was suspicious at first because it was the first google link I clicked. But this cover is top of the line. Quality is great. It came to the perfect dimensions and color was exactly what I chose. A really good hand made custom product at a decent price too. And didn’t take forever to be delivered. Really happy”

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Posted 1 year ago

“Placed an order on Alco covers, dimensions, color,and any extras I wanted. Showed up a few weeks later. Package was decent, was surprised to see the fire pit cover was in a storage bag. Looks like quality material, and fit perfectly. Have been using the cover for almost a year, still looks great Overall good experience, will definitely order again.”

Helpful Report

Posted 1 year ago

alcocovers.com is rated 4.8 based on 1,522 reviews