alcocovers.com Reviews

Name: alcocovers.com
Rating: 4.83

4.8 Rating 1,189 Reviews

96 %

of reviewers recommend alcocovers.com

Company Reviews

Metrics

4.8

Based on 1,189 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The measurements were a perfect fit, and the quality of the cover is exceptional. I ordered a cover for a boat hatch and would order again.”

Helpful Report

Posted 3 months ago

“I purchased 2 custom-made covers for my new air conditioners in November 2023. Monica made the process simple and stayed in touch throughout the process to ensure I received my order in a timely manner, and everything was to my satisfaction. My new covers fit perfectly and work exactly as I planned. Thanks, Alco Covers!!!”

Helpful Report

Posted 3 months ago

“I needed a weatherproof cover for a rooftop platform on my truck. I wasn't sure ALCO could deliver something that took so much punishment and wouldn't fly off on the freeway but they did. I'm very satisfied with the cover and would order from them again.”

Helpful Report

Posted 3 months ago

“Product arrived in a short time. Design met my expectations.”

Helpful Report

Posted 3 months ago

“The ALCO fire pit cover I ordered was recommended to me by my brother-in-law. It is very sturdy and much better than the original cover. It took a few weeks to receive it and I was very surprised when I received a DHL shipment from Pakistan. Sine the package contents were not marked, was initially reluctant to open it, but then my wife commented that it might be the fire pit cover. So, don’t be surprised if you receive an unmarked package from overseas!”

Helpful Report

Posted 3 months ago

“Our Company has bought two of these for a couple of our service trucks, the oldest being about 8 months old. Great quality and fit.”

Helpful Report

Posted 3 months ago

“I think the customized cover surpassed my expectation. I entered in my dimensions, selected the material and paid the $90 bucks. The turnaround time was about 2-3 weeks (I don't really remember). I received the cover it and fit right on my safe. I was very pleased with the quality of material and the zippers. My only complaint and why I am leaving 4 stars is that the tolerances they build into the dimensions of the custom cover are too much. On the website it states that they build in extra material for the height dimension but I am almost certain they tolerance in length and width dimensions too. As a result, the cover fits a bit loose over the safe. It isn't too much of an issue. Though, I would be happier if the cover fit better....at least it's not too small.”

Helpful Report

Posted 3 months ago

“Fast service, great product”

Helpful Report

Posted 3 months ago

“I placed an order for a standardized cover with a customization request on the opening to the cover. I tried to explain it the best that I could, and I sent a basic sketch for the customization. The communication was lackluster and so was the turnaround time. Their quoted turnaround time is definitely way too short. After the quoted time passed (and then some), when I had heard nothing on my order, I called, they did not answer, they responded back to me within a day or two, and they said it is in process. Another week or so later, I called again, they picked up the phone, and it was the same story. Another week or so later, I got the order in the mail. They have a lot to improve upon with customer communication, accurate turnaround estimates, and shorter turnaround times. The product itself is very impressive. The quality of the cover material is definitely above my expectations. The seams are sewn with high quality work and I can tell the cover will outlast my use for it (probably decades). The customization of the opening was perfect and exactly what I asked for. They understood my request down to the smallest detail. So, overall, I am happy that I went with this company and the product is stellar. It was definitely worth the delays and the wait. I just wish they would have been honest about the turnaround time and that they had communicated the processing better to me, especially with the extended delays.”

Helpful Report

Posted 3 months ago

“My experience was as good as could be expected! Jed stayed in contact with me throughout the process. I even upgraded the order for a heavier vinyl. No problem. Monica took care of the upgrade, and Jed handled the rest. Couldn't be happier with the cover for my DeWalt air compressor. Fit was perfect.”

Helpful Report

Posted 3 months ago

“I was gifted a competition bbq smoker. It was stored under a shed, which I do not have. I ordered a custom Acove from Alco Covers. I sent in the dimensions and type of cover I would need to withstand the elements. I received the cover as I requested and it is fantastic! The material is very weather durable and fits right over the smoker which is 6ftx3ftx3ft. I am contemplating ordering a customized cover for my offset smoker. I will definitely recommend Alco to family and friends.”

Helpful Report

Posted 3 months ago

“This company is outstanding with these covers . I had ordered lots of covers and always out due there self every time! I highly highly recommend this company !”

Helpful Report

Posted 3 months ago

“My experience with ALCO was great. They communicated very well, clarified measurements to get exactly what they needed, delivered in a very reasonable time, and made a fantastic product. I had one issue with my order but they were great with communicating and fixing that issue after the order.”

Helpful Report

Posted 3 months ago

“I’ve placed numerous orders with Alco over the years and have never been disappointed. Working with them reminds me of days gone by when people took pride in their work and products and treated customers properly.”

Helpful Report

Posted 3 months ago

“I ordered a cover for my outdoor gas firepit from Alcocovers. The order request was very detailed and precise on measurements it requested. When delivered it fit perfectly and the material is high quality. The last cover I ordered from another company was very tight fitting and after a short period could not easily get it on because the material shrank and eventually fell apart. Very happy with the quality of this cover. Thanks.”

Helpful Report

Posted 3 months ago

“1 word… Perfect”

Helpful Report

Posted 3 months ago

“Alco exceeded our expectations. They follow up, confirmed the perfect fit, and we extremely helpful. The product is exceptional, and quality is outstanding. Couldn't recommend them more! Well done!”

Helpful Report

Posted 3 months ago

“The cover for my tank fit PERFECT and it is SUPER DURABLE!”

Helpful Report

Posted 3 months ago

“The cover fits perfectly over my outdoor kitchen. I’ll definitely order additional covers for other custom items in my backyard.”

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Posted 3 months ago

“Received early. No damage. Great workmanship. It looks like it is made to last. Highly recommend!!”

Helpful Report

Posted 3 months ago

alcocovers.com is rated 4.8 based on 1,189 reviews