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Alert 1 Reviews

4.5 Rating 1,330 Reviews
85 %
of reviewers recommend Alert 1
4.5
Based on 1,330 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read Alert 1 Reviews
Visit Website

Phone:

1-866-802-3676

Email:

sales@alert1.com

Location:

1000 Commerce Park Drive, Suite 300 Williamsport, PA17701

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I mistakenly pressed the button in my sleep & Alert1 was very prompt in calling me.
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Posted 8 years ago
Good response time calling me when Mom sends alert - contacts Rescue squad first, then me afterwards.
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Posted 8 years ago
Great service. GPA fell and the medics were here by the time I made it up the stairs. Super fast response time. Thank you.
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Posted 8 years ago
immediate response, quick notification to my sisters and brother
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Posted 8 years ago
My mother called for a paramedic when she couldn't get up from a chair in her room. The ambulace came and took her to the hospital for treatment.
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Posted 8 years ago
I was hesitant to answer the call because the caller ID said Ogden, Utah it didn't say Alert One. My husband had the same reaction and didn't answer the call at all. Now we know but still dangerous.
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Posted 8 years ago
I'm glad I have a chance here to express my gratitude in the prompt and efficient manner Alert1 handled this episode. I (next of kin) was called on my cell phone, which had been turned off, but then they tried again on my landline and reached me. I would say the response time for help to arrive was about 15 minutes after the button was pressed, which I think is very good. I live about 50 miles away, so I could not help. Fortunately, my cousin Jan had only fallen and wasn't hurt but couldn't get up herself. Your people came in and helped her up, checked her out and put her in her walker. By then I had called her part-time caregiver who showed up before the responders left. We all agree that the system works! And I thank you very much for being there for her.
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Posted 8 years ago
Alert 1 saved my mother's life! She woke with severe chest pain. Took two aspirin and pushed the Alert 1 Call Button. When the EMT's arrived mom opened the front door for them but collapsed reaching for her purse prior to leaving in the ambulance. She collapsed from a complete cardiac arrest. The EMT's shocked her twice to get her pulse and applied chest compressions while transporting her to the hospital. The hospital performed a heart catheterization to remove the blockage and inserted a stint to open the artery. Thanks to Alert 1 the EMT's just in time to save my mother's life.
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Posted 8 years ago
Help was received. Thank you, David hardiman
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Posted 8 years ago
All was find. I was just checking the system.
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Posted 8 years ago
Quick response. All people contacted. Let me know where they were taking her
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Posted 8 years ago
We were able to call Alert1 back a few hours later because we had a question.
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Posted 8 years ago
i was having severe dizzy spells after a few days home from heart valve replacement i pushed my button and the man answered and assured me help was on the way. which it was. went to emergency and later was transferred downtown and quickly had surgery for a pacemaker because my heart kept pausing . Alert one got me the help i needed.
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Posted 8 years ago
My Mom fell and wasn't able to get up. She would have been there 7 hours if she didn't have her 1st Alert pendant. We'll worth the investment.
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Posted 8 years ago
This is his daughter and it made me happy because he was able to push the button and help was on its way
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Posted 8 years ago
I got the help I needed.
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Posted 8 years ago
the ambulance was timely and the staff was wonderful
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Posted 8 years ago
Got help very fast
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Posted 8 years ago
You called and even though I was not able to answer you left a message and I do appreciate that. Thank You Earl Krebs
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Posted 8 years ago
Great response time. Even called back make sure everything ok. Thank you
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Posted 8 years ago
Alert 1 is rated 4.5 based on 1,330 reviews