Alert 1 Reviews

Name: Alert 1
Rating: 4.45

4.5 Rating 1,330 Reviews

85 %

of reviewers recommend Alert 1

4.5

Based on 1,330 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

1-866-802-3676

Email:

sales@alert1.com

Location:

1000 Commerce Park Drive, Suite 300 Williamsport, PA17701

Write Your review

Tell us how Alert 1 made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Alert 1 5 star review on 19th December 2017

Earl

Alert 1 5 star review on 17th August 2017

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We have been very pleased with the service we have received as we have used the system and the response was timely and very efficient. We are very glad to have chosen Alert 1 Medical Alert System and have told friends and Family about your great service... Thank you for doing what you do.......Allen Grant / Audrey Grant”

Helpful Report

Posted 9 years ago

“My Mom fell in her bathtub and couldn't get up. She finally realized that pressing her call button would be the best thing, which she did. I was immediately called by your service, and was able to reach her within a few minutes. Upon assessing the situation, we realized that we needed the help of paramedics to remove her from the tub, and Alert 1 again assisted us in getting them there within minutes. thankfully, my Mom is fine, no injuries, and she realizes that she needs to press the button immediately and she can get help. Thank you very much for your great service.”

Helpful Report

Posted 9 years ago

“Happy to have peace of mind knowing you are there !”

Helpful Report

Posted 9 years ago

“Alert1 is an awesome company!! They are always very helpful and easy to work with!”

Helpful Report

Posted 9 years ago

“My mother did not use her call button but when I found her non responsive , my first thought was to press the call button . It was such a relief to have someone to talk to and you called 911 for me and the quick response saved her life. Thank you so much for being there when we needed help.”

Helpful Report

Posted 9 years ago

“I wish I could shorten the necklace”

Helpful Report

Posted 9 years ago

“Service is very promote !”

Helpful Report

Posted 9 years ago

“My 95 year old mother has been passing out quite often. Two weeks ago she was admitted into the hospital and received a pacemaker thanks to alert 1. This service has given her children is great peace of mind. When she gets out of rehab she will be using alert 1 again.”

Helpful Report

Posted 9 years ago

“My system is working just great! During the short time I've been involved, I have accidentally pressed the button a couple of times by leaning against something--forgive that, please. I have been very impressed with the response from my contact who was very kind and understanding. The main element that impressed me was that your rep wanted to make very sure I was okay. An extra comment or two was very obviously intended to draw me into a response that would confirm "all was well" with me. Thanks. I feel very safe with my Alert1.”

Helpful Report

Posted 9 years ago

“I am very pleased with my system ,thank you for your concern. Joann”

Helpful Report

Posted 9 years ago

“The medical attendants have been very pleasant and caring during this time of transition of needing the alert system.”

Helpful Report

Posted 9 years ago

“Promptness with response to alarm.”

Helpful Report

Posted 9 years ago

“Mom thinks it goes off a little to easily.. I am her daughter and I think that is just fine. :)”

Helpful Report

Posted 9 years ago

“The mobile Alert 1 device has given me more confidence in getting around and feeling more secure. It stays around my neck during the day but on the charger by my bed at night. I pay extra attention when getting up during the night to make sure it is around my neck before walking. My physician was very glad to see that I have purchased this especially when I am getting up during the night. He explained that this is the time people might have more chances for a fall because they are not as alert I have unintentionally set the alarm off two times and your representatives were very kind about this when they answered my calls so efficiently. Of course, I hope I will never have to use it but it is a comfort to know you are there if I do.”

Helpful Report

Posted 9 years ago

“Easy to use, they answer quickly, the one time was an accident!! Really, I would rather have a bracelet. Just expensive”

Helpful Report

Posted 9 years ago

“iI have not had the Alert 1 very long. But it is very comfortable. I like the color. I accidentally pressed the button and someone was there talking to me immediately. That was a good sign. Hopefully I will not fall and will not have to use it. But I wear it most of the time, especially when I am out alone. Thank you”

Helpful Report

Posted 9 years ago

“Everything is working as designed! Gives me lots of confidence in being alone.”

Helpful Report

Posted 9 years ago

“My father found himself not being able to get onto his bed, after a bathroom trip, so he grabbed a pillow and blanket and slid down to the floor. The bracelet registered his actions as a fall and immediately dispatched emergency personnel to his house and then, promptly called me. Without Alert 1, he would have spent the night on the floor and who knows how long of the next day there as well. Worked like a charm!”

Helpful Report

Posted 9 years ago

“VERY SATISFIED THANKS JOHN”

Helpful Report

Posted 9 years ago

“Everything went smooth & as planned. In the even we had a emergency. Paramedics did however come out to get her up off the floor. During my call back conversation everyone is very nice & easy to understand. Great job Alert 1. We are very Pleased with the service!”

Helpful Report

Posted 9 years ago

Alert 1 is rated 4.5 based on 1,330 reviews