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Alert 1 Reviews

4.5 Rating 1,330 Reviews
85 %
of reviewers recommend Alert 1
4.5
Based on 1,330 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read Alert 1 Reviews
Visit Website

Phone:

1-866-802-3676

Email:

sales@alert1.com

Location:

1000 Commerce Park Drive, Suite 300 Williamsport, PA17701

Write Your review

I am completely satisfied, my alert is working properly. You even contact me when I transfer from chair to chair. This is good because I know you are handling your responsibility as you agreed and this gives me the security that I was in search of. Thank you so much for your service. David Lee Brill 100 Butterscotch Court Winchester, VA 22602-5341
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Posted 9 years ago
The system seems to be working fine. Several times it has been activated without my knowing why. I had not fallen. Perhaps I inadvertantly bumped the pendant. The voice exchange was very congenial. Although I am not likely to fall, or need help in other emergencies, I have subscribed to Alert 1 because I live alone, and value the available service, just in case.
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Posted 9 years ago
I have tested the device a few times and the response it pronto. They are all very nice and compassionate. Thankfully I have not needed it yet and pray that I do not need it for an emergency. It does give me peace of mind since I am a single woman. I would recommend it to anyone who is living alone just to have. Cost/day is about $1.03 which is worth your peace.
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Posted 9 years ago
Ok
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Posted 9 years ago
Thank you so much for your service. I live out of state from our mom, so it give me peace knowing your there for her. When she set up her system and called to make sure it was working the operator was so kind and had a nice long chat with her. Our mother feels more secure knowing your there for her!
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Posted 9 years ago
My Alert 1 is fantastic. I can go to my shop and work on my projects without family members constantly checking upon me. I have the freedom I need.
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Posted 9 years ago
Everyone always answers so politely, even if the alert goes off on its own. I have been having problems with the alert being too sensitive, but I guess that is good considering that it at least it does alert someone.
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Posted 9 years ago
Thank u
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Posted 9 years ago
Thank God I haven't had to use it yet, but all the testing we did went so well I have confidence in it.
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Posted 9 years ago
I have not taken it in the shower, but keep it in easy reach in case I need help. As of now I am well satisfied with it.
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Posted 9 years ago
Writing for my mom, Clyda. I am very pleased with your service. Mom has accidently set the alarm off several times by the way she sits down. The person is always very kind sounding. Having this system gives me peace of mind about her. Even though we aren't far apart in distance (150') I don't have to worry about her being unable to get up after a fall. (This has happened twice before we purchased the alarm system.) Thank you!
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Posted 9 years ago
I like getting the news but not the recipes on Sundays
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Posted 9 years ago
The team at Alert 1 is very responsive when I am in touch with them. I cannot think of a better and more prompt contact if something happens to me and I need help.
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Posted 9 years ago
I'm very pleased with the alert system. I'm thankful I haven't had to use it, however, I have bumped it and dropped it and the response team was immediately in touch with me. It's very reassuring to know I'd have help right away if I fell
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Posted 9 years ago
I am Linda, the daughter of Dolores, we are very grateful for Alert 1, I live in Carson City and she is in South Lake Tahoe,I feel much better knowing Alert 1 is pretty much right there with her, example... she pushes the button by accident,(more often than she should), she has done this a couple times while I was there and a friendly staff has called right away to make sure she is OK Thank you for your patience and having such a wonderful product.
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Posted 9 years ago
Unfortunately, Alert 1 did not work for my dad...he was always misplacing it or forgetting to wear it, but the people that i dealt with ( i remember Siri) were all wonderful and although we cancelled our subscription, based on the first months service, i will recommend you to my other friends who are looking for easier systems for their parents. I am sorry it didnt work for my dad.
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Posted 9 years ago
Tested my machine 2 times when the yellow test button was blinking and was very pleased with the very quick response. The person called my name loudly to see if I was ok and then kept me chatting a bit to make sure I really was ok! Makes me feel safe to live alone!
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Posted 9 years ago
Everything is working fine. Whenever I call your representatives are very helpful. Fortunately I have not any emergencies but have set off the alarm by accident. I received a response immediately. They were wonderful. Excellent service.
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Posted 9 years ago
Dad said he accidently hit the button during the night. We are very satisfied with the quick response.
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Posted 9 years ago
Service is very good .
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Posted 9 years ago
Alert 1 is rated 4.5 based on 1,330 reviews