Alfa Travel Reviews

Name: Alfa Travel
Address: Alfa Travel Ltd Euxton Lane Euxton Chorley, Lancashire
Rating: 3.68

3.7 Rating 357 Reviews

66 %

of reviewers recommend Alfa Travel

Company Reviews

Questions

Metrics

3.7

Based on 357 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5

Visit Website

Phone:

08451 305666

Email:

sales@alfatravel.co.uk

Location:

Alfa Travel Ltd Euxton Lane Euxton Chorley
Lancashire
PR7 6AF

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Alfa Travel 1 star review on 30th June 2024

Mrs Norris

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Got the dates mixed up for our holiday to Exmouth but Alfa Travel went out of their way to accommodate us and got us on a coach the next day. Can’t thank you enough. Had a great holiday”

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Posted 4 years ago

“Well organised. Went like a dream. Perfect.Driver Kevan Brilliant . Food fantastic . Regina Hotel Torquay. Would definitely book from Alfa again. 👏👍”

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Posted 4 years ago

“First time with Alfa Travel from the start of my holiday from getting on the Coach in Blackpool to my Feeder Coach onto Eastbourne the Hotel the Queens to the days out everything fantastic cant fault it for anything all the food and facilities fantastic including all the staff in the Hotel A great first time with Alfa excellent value for money will be booking again”

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Posted 4 years ago

“I have booked a 4 day Isle of Wight tour. I needed to make some amendments to my booking. Tracey from Alfa Travel has been wonderful and patient with me and has tried her best to sort this out. Calls/emails to the company is immediately answered. I really liked their amazing customer service. Would definitely recommend them and I will be booking with them again.”

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Posted 4 years ago

“Alfa traveller for over ten years. Firstly may i just say the grammer of some reviews on here is absolutely appalling.Alfa travel don't and never have professed to be 4 or 5 star accomodation. They cater for and older traveller yes true, however the hotels are not like nursing homes, because of covid restrictions things have had to be altered including, room service, meals and entertainment.That is the LAW they have had to follow. The Regina admittedly is an older establishment that needs a touch up but its value for money, very close to sea front staff are very helpful and issues usually resolved. We travelled on may 19th this year the meals breakfast was fine , evening meals ok we did have a repeat meat on menu two seperat nights but as we had only just come out of official lockdown on May 17th, it was probably not cost effective to have freezers full of food that may go to waste, also the companies where Alfa buy their produce will have been on lockdown too OR operating on reduce sales due to lack of business. Whilst I agree its totally unacceptable to have to stay in a building site, these hotels need to carry out essential repairs and try to redecorate at some point, this then prevents people complaining about the hotel needing to be redecorated.To complain about the hotels being for people of a certain age is quite disrespectful, they cater for any age i personally have stayed at the imperial at ilfracombe and a young family were staying through an Alfa booking.The company picks you up at local pickup cases loaded for you, taken to Burtonwood, cases off loaded and reloaded onto your main coach, driven to destination , cases off loaded brought to bedroom door, and same on return leave cases outside bedroom, Meals B N B board, excursions included, evening entertainment if you so use to join in, and apart from building site hotels obviously , i think that they offer value for money.People complain about the staff and language barriers, i wonder how they feel when housekeeping have to clean some rooms out after elderly visitors have left !!!!! need i say anymore.Alfa are not perfect but they try to ensure we enjoy our holidays for the majority of people they are very popular.”

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Posted 4 years ago

“Went to croit Anna hotel fort William 7 days hol. Food ND room ND staff excellent. Only one gripe about the interchange at bowburn on returning. Would get off at Newcastle if we did similar trip again. Overall smashing holiday. Driver Kevin was pleasant and helpful. Thankyou Alfa. Kath and ken.”

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Posted 4 years ago

“Been with alfa a few times love going with them this time very disappointed the feeder and traveling very good just the hotel had to make own beds had to put rubbish out meal times bad felt like I was in a pub no table cloths on table just got a tray with cutlery wrapped up breakfast was horrendous food not cooked proper service very bad manager had to come up in the end every meal time to organise rooms were very clean though 2ould it stop me going with alfa no I just won't go to the monach hotel who to blame covid but I was disappointed with holiday”

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Posted 4 years ago

“Went to new beach hotel last week everything was good no problem with anything from arriving to leaving”

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Posted 4 years ago

“Had a lovely break to exmouth lovely hotel the Cavendish , no probs staff lovely manager Lisa is friendly, food is excellent ,rooms clean , tony our driver lovely and friendly . Booked again for aug can’t wait”

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Posted 4 years ago

“Went to newquay with alfa travel, this holiday was important becaus i was 60 while we were away the reason for my early holiday i had a great time our driver john was very helpful and nothing was to much and was very knowledgeable about the places he took us. From booking my holiday to the coach station an back was seamless, are hotel was very good and the staff amazing. The only thing we could not use the pool but i understand the management wanting to wait until the 21 june, i was a bit put out by no entertainment on the saturday night because the other coach had not arrived and was running late, but our coach was still on holiday and if we went out we would not of got in any where as every where was packed because of the fooball, a big thanks to jhon for making our holiday a pleasant experience.”

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Posted 4 years ago

“Tour 196 Sandown. Apart from the brilliant weather and excellent food at our sea front hotel, special thanks are given to our driver Kevan who made us laugh and gave us a great time.”

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Posted 4 years ago

“So happy and heartened by the news that you have taken back David Urquhart Coach holidays, from the brink ! We go on many many David Urquhart coach holidays and every one of them have been excellent ! So please please keep up their excellent holidays and standards before this awful pandemic arrived as we will enjoy many more holidays with yourselves at the helm of the David Urquhart brand. Can't wait for 2021 !!”

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Posted 5 years ago

“We Just had a week at the Regina Hotel Torquay, we were collected by Alfa and made our way down country with Kavan our driver,who was excellent and informative, the stay in the well situated hotel was great,staff and food was excellent,as I am Gluten free,there was a good choice,even sweets, good entertainment each evening, could not fault it in any way, even with face masks, as and Deluxe Toilet rolls!!”

Alfa Travel 5 star review on 7th September 2020

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Posted 5 years ago

“the best coach holiday company in the uk. Your enjoyment starts straight away with your driver. To be fair not just a driver but everything you need in one”

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Posted 5 years ago

“My husband and I had a great holiday 9th March to Wales our driver Dave was fantastic the best we have had and we go on lots of trips”

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Posted 5 years ago

“Shanklin hotel, Isle of Wight. Superb, food, staff, accomadation ,driver john. We took a party of 9 everyone enjoyed themselves, even the drinks were pub prices what can l say but thank you, you were all terrific”

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Posted 5 years ago

“Hotel Regina Torquay, excellent food and served by very pleasant young staff Manageress is of the old school and nothing is to much trouble, the housekeeping was of a high standard, in a very convenient location. Ideal for the older clientele”

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Posted 5 years ago

“Recently returned from imperial hotel ilfracombe. Upon arrival Alex the hotel managed came out and greeted us. Same on our return journery home.Hotel staff were all friendly & polite. Nothing was too much trouble. (Even asking for more toast & butter) Rooms were bit dated. Plenty of room comfortable bed & plenty of hot water. Shower was very powerful.(Although I didn't have tv remote in my room) it wasn't an issue. Maybe to other guests. Trevor the driver was very friendly polite & good sense of humour. He is credit to the company.”

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Posted 5 years ago

“Just returned from my first Alfa trip, to Dunoon.have to say, pick up in Newcastle was good, relief stop in Gretna good, arrival at hotel was quick, cases delivered promptly, lovely but aged hotel, but comfortable and so clean. Food so so but perfectly acceptable, lovely service. I shall return !”

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Posted 6 years ago

“Our Alfa holiday to Oxford, Stratford, and the Cotswolds this week has been excellent. Our driver, Charlie, even took us to RAF COSFORD on the outward journey, and the National Memorial Arboretum on the return. He made our holiday relaxed and comfortable. He also provided interesting snippets of information as we travelled. The hotel in Kidderminster is comfortable, spotlessly clean, and has very nice staff. It's only downside is location really, as it is a long journey to each of the itinerary destinations. We have travelled with Alfa before, and will do so again. Carter 02.08.19”

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Posted 6 years ago

Alfa Travel is rated 3.7 based on 357 reviews