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Alfa Travel Reviews

3.7 Rating 261 Reviews

66 %

of reviewers recommend Alfa Travel

Company Reviews

3.7

Based on 261 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.4 out of 5

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Phone:

08451 305666

Email:

sales@alfatravel.co.uk

Location:

Alfa Travel Ltd Euxton Lane Euxton Chorley
Lancashire
PR7 6AF

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Alfa Travel 5 star review on 6th April 2024

Alfa Travel 5 star review on 6th April 2024

Alfa Travel 5 star review on 6th April 2024

Alfa Travel 4 star review on 27th November 2022

Alfa Travel 4 star review on 27th November 2022

Alfa Travel 4 star review on 27th November 2022

Alfa Travel 4 star review on 27th November 2022

47

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is the first time that I have traveled abroad for a number of years due to mobility restriction,s so I was somewhat apprehensive before the trip. We booked through Alfa Travel as we use this company for other trips within the UK and they were exception with the planning, booking and delivering top class service, from the moment we reached Birmingham Airport to arriving at our Hotel in Jersey. I would recommend anyone that has mobility problems to contact Alfa as they will arrange staff to assist with everything from meeting you with a wheelchair after checking in, accompanying you through security and the departure gate to boarding the plane. This service continues upon arrival to your hotel and also for the return journey home.”

Posted 5 years ago

“Whilst the 8 day hol. to Scotland, Tour No. 433M, last week was great for the tour itself, and all the places we visited, the driver and coach was great, the Croit Anna Hotel, Fort William was exceptionally clean and the staff were great, the Hotel itself could do with a complete refurb. Indeed we were told this was taking place and the dining room and downstairs cloakrooms had been undertaken, also some of the bedrooms. The outside is in need of a good power washing and coat of paint. This would make for a much better outside appearance as the hotel is situated in such beautiful surroundings overlooking Loch Linnhe. The main complaint was the return journey which took us right across country to stay overnight at Teeside, why? we could not understand. Otherwise the weather was kind the company great and scenery great. a”

Posted 5 years ago

“Great break Shanklin, Micheal the coach driver one of the best. Thank you Alfa and Micheal.”

Posted 5 years ago

“You are going to get problems with all coach companies. I have been with alfa for 20 years and have found them brilliant. You will get some problems that are out of their control and some people who want five star treatment but don't wish to pay to pay for it. I have only found one driver that was not up to their usual standard.”

Posted 5 years ago

“Just back from Exmouth my 3rd hols with alfa lovely hotel good food and great people on the coach also been Sandown&Tenby. I couldn't find fault with any of my hols.”

Posted 5 years ago

“Have taken 3 holidays with alfa. Yarmouth, exmouth and ilfracombe. All 3 were amazing. No complaints. Our driver trevor was a perfect host as he took us to all sorts of places and was very helpful and polite at all times. A great sense of humour just didnt share his sweets!”

Posted 5 years ago

“Exellent service our coach driver dave was brilliant friendly helpful such a nice man went with a party of ten and he was well informed and told us all about Scotland. We went on one of your Turkey and Tinsel trips would recommend loved it thankyou”

Posted 5 years ago

“Royal Norfolk hotel Bognor Regis Just returned from hotel ground floor room with shower excellent thanks to special needs hotel good food good service good watery Orange juice at breakfast other breakfast good evening meal good ran out of soup one night trifle another entertainment room closed had to wait for tables to be cleared in dining room before entertainment could start”

Posted 5 years ago

“I have never never taken a coach holiday or even holidays alone. Following the loss of my husband of 47 years I was apprehensive but I shouldn't have worried. Alfa were brilliant. Driver Michael was superb. His knowledge of the Isle of Wight was never-ending as was his sense of fun and humour. I did not touch my case after boarding the feeder coach until it was outside my room in the hotel. Excursions were superb and the commentary from Michael was so interesting. I met other single travellers and the company was just what I needed. Everyone was so friendly. I look forward to my next holiday with Alfa and hope their other hotels and drivers are as good as Michael and the Shanklin Hotel.”

Posted 5 years ago

“I have just got back from a week in blackpool and it was all brill.The coaches were clean and comfortable and the Queens Hotel in Blackpool was lovely,staff friendly and helpful what more could you want .Well done Alfa can't wait till next time”

Posted 5 years ago

“Just come back from my first ever holiday with Alfa Travel. We went to Torquay and stayed in the Regina Hotel July 22nd to 28th 2018. The journey and transfers were all smooth with no problems. Our bus driver was Clint and he couldnt do enough for us brilliant bloke and very accomodating. Had a fabulous time.”

Posted 5 years ago

“I have just returned from the Queens Hotel Blackpool. It was my first holiday with Alfa Travel. Everything was perfect. The holtel was clean and well kept, all of the staff were very friendly and helpful. Our server was Raphal and did his very best to make the meal times go well. The, food was well cooked and hot with plenty of selection. Our coach driver/tour guide was Simon. What a fantastic guy. Helpful, knowledgeable, funny .. (oh dear those jokes ) he even gave everyone his phone number in case we needed help.. He is a great ambassador for Alfa travel... Looking forward to booking my next trip away with Alfa”

Posted 5 years ago

“just returned home to ipswich from blackpool brilliant week in blackpool the tour guide Simon was just perfect he made our holiday fun such a nice man....Simon you are one in a thousand..many thanks”

Posted 5 years ago

“Alfa travel are the best i have been on 11 alfa holadays they are great on last holladay the coach was olny 1 year old 😀”

Posted 5 years ago

“We travelled from the South East Coast to Scarborough staying at the Cumberland Hotel on 10th June. Our feeder coach driver was very good and friendly. Our changeover was at Reading . We then joined our tour coach meeting our driver Simon who made our journey in both directions easy and informative. We did three tours with him and were very impressed with his excellent driving, his friendliness and we even managed to laugh at his corny jokes. Thank you and well done Simon.”

Posted 5 years ago

“This holiday was the bested holiday me and my son had everyone made me and my disabled son very welcome”

Posted 6 years ago

“We usually are very pleased with Alfa travel and good trips and good excursions.”

Posted 6 years ago

“My husband and I travelled with Alpha to Blackpool 26th Feb -2 March and then to St Ives 5-9th March, both times our driver was Simon. What a terrific driver and person he is..! On arrival on our first night we were late for dinner due to a serious road accident. We were given vouchers for a free drink which was very nice however I tried to get another drink but the bar next to the restaurant had closed, I was told to go to the bar in the entertainments room but that was closed, I wasn't impressed! We were meant to have four nights in Blackpool but due to adverse weather conditions (the beast from the East!!) many of the coaches were unable to return to the interchange in Reading so we had to stay an extra night. Luckily it wasn't too much of a problem for us personally. The hotel itself was fine although the dining room was very cold, many guests complained and eventually heaters were put in though only one meal time was actually warm. We cannot fault the food or service. Price wise Alfa give excellent value for money. We are going with them again in July to Wales.”

Posted 6 years ago

“Went to Tenby on 23/10/17. Beautiful holiday spot. Lovely hotel, great staff work as a real team!! Trips out perfect, our driver was indisposed on day four but waiting to take us on our jaunt was a local coach with a very informative local driver. Still not back to work our driver Wayne ( hope you are OK now) Alfa had one their drivers come to take us home,very nice chap think I remember him as Stephen/Steve. Well done Alfa you didn't let us down on anything. A smashing holiday, cheers all !! Fran”

Posted 6 years ago

“our driver was Kevin he really is the best made our days out and our journey fun”

Posted 6 years ago

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Alfa Travel is rated 3.7 based on 261 reviews