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Allure Furnishing Ltd Reviews

2.8 Rating 165 Reviews

42 %

of reviewers recommend Allure Furnishing Ltd

Company Reviews

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Phone:

08432813510

Email:

sales@allurefurnishing.co.uk

Location:

Eckington Business Centre Market Street, Eckington
Sheffield
S21 4JH

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I haven't built the bed that we ordered yet but the delivery took place on the correct day after we had asked to rearrange the original day. However, delivery was 3 hours late with no notice, the driver didn't understand what I was saying to him and in the end he left the parcels directly in front of our garage so we couldn't open it. Not brilliant on actual delivery.”

Posted 6 years ago

“It is now 23rd September and my furniture was due for delivery on 21st September. I have tried to contact both yourselves and the delivery company numerous times and have still heard nothing back from either of you. I spoke to a young lady on Friday who said she would pass my message on and that someone would get back to me, I am still waiting. I have to say that I am very disappointed in the service, at the moment I certainly wouldn't recommend you to anyone and I don't know if I would order from you again. You have my money and I have no furniture and have no idea where it is and it seems you don't either. Not a very good scenario is it. If I don't hear from you on Monday I want a full refund or I will take this further. I am really sorry to be like this, I am quite a patient person and understand that the world doesn't run perfectly, we all have hiccups and do the best we can to deal with them, however, nothing seems to be being done about this one. Kindest Regards and God Bless Janette Kemp”

Posted 6 years ago

“I received the good on the day I expected it. Good secured. Well done”

Posted 6 years ago

“I ordered a dining table set 2 weeks ago and it supposed to be delivered a week ago but It didn't. I called and emailed several times but no reply yet.”

Posted 6 years ago

“They are unrelaible, iresponsive and ignorance. I purchased an item for next day delivery but never recieved anything. I contacted them a few times but no response at all.”

Posted 6 years ago

“I ordered two pieces of furniture and purchased next day delivery. I was emailed on the day of delivery to say that the furniture would be delivered the following day. I rang the company over three times trying to get to the bottom of the issue, as I had taken a day off work and had driven 80 miles to be at home to receive the parcels. The company repeatedly told me they'd "speak to the manager" and call me back, but then didn't. Eventually I had a call from a private number explaining they had had problems in the warehouse. I was not offered a refund for the next day delivery charge I had paid. When the goods were delivered the boxes they came in were not damaged. However, when I opened them the furniture was damaged in the corners and the paint was peeling off significantly. I filled out two damages forms online in respect of the two items that day. I received no receipt for the forms. I rang the company the next working day to be told they'd ring me back. They did not. The next day, I rang three times and was told the same thing. I was not called back. Today I have rang twice to be told they will ring me back, and still nothing. I am very skeptical about the company and am considering reporting them to trading standards. The customer service is poor, and the quality of the product is poor, especially as I paid so much for my items. Perhaps this review will prompt them to get in contact with me ASAP as I am running out of patience!!”

Posted 6 years ago

“Supplied same product found elsewhere at a good discounted price. Delivered when promised. Very happy”

Posted 6 years ago

“Ordered A chaise lounge and money banked next day. Email said delivery was 4 days later which was interesting as every other supplier I tried said out of stock this should have rung alarm bells. Further message said delivery delayed 3 days. Came and went with no delivery. Numerous phone calls which seemed to be via a call centre. Manager was going to ring back about no show delivery. 2 weeks down the line still no chair and requested refund not happened either. Nightmare company to deal with and company address is a business centre where I was told that they don't have an office its just a mailing address. Have now escalated the situation towards refund.”

Posted 6 years ago

“When I placed my order I requested 15/09 as I had purposely taken the day off work... by 3 pm I hadn't had a delivery so I called... to be told my delivery couldn't be made today due to a warehouse error.. I complained to the lady and she said a manager would call me back... I heard nothing.. I have today received an email saying it would be delivered Tuesday... I am at work and not able or prepared to take another day off work and lose earnings again!! Very dissatisfied as there is no one to speak to in a Saturday either???”

Posted 6 years ago

“My delivery did not turn up! I rang and was told orders had not been processed and the person would look into it and call me back. Didn't do that. Not heard anything further so no idea when it may arrive. I stayed in all day.”

Posted 6 years ago

“Crikey... Where do I start?!? I placed my order to be told the delivery date was 14/9 no tracking no nothing. The 14th came and went. I contacted Allure only to be told that they would get back to me. 5 phone calls later ~ made by me I may add and N O T H I N G!!! Absolutely shocking ~ I've paid for my item and well... that's about it! Avoid!!!”

Posted 6 years ago

“The fact you picked your day for delivery was good, the piece of furniture is lovely”

Posted 6 years ago

“I brought the Hamilton Ottoman that was in stock, according to your website. Was refunded the money a week later without am email explaining why, out of stock? Still says you have them in stock and you are still able to purchase them! Very poor show!”

Posted 6 years ago

“Order not received. So can't review. Not happy customer”

Posted 6 years ago

“best price for product.precise and clear instructions easy to assemble”

Posted 6 years ago

“My product was suppose to arrive on Friday. I waited in all day to receive and it did not arrive. I have tried to contact your service team by email but without response. I still am awaiting a response or delivery of my sofa”

Posted 6 years ago

“Great customer service. Awesome value and speedy delivery. Thank you.”

Posted 6 years ago

“Love the Talia chairs I received. BUT, while the company carries on using Mail UK, I will NOT order anything else, although there are a few items I really like. Delivery by Mail UK was a total nightmare. 3 delivery dates given, whilst I stayed at home to receive, and none of those dates did I have a delivery. The 4th date I eventually received. Not good for this company.”

Posted 6 years ago

“I found just what I was looking for at Allure Furnishing Ltd. Right item and definitely right price. The television unit goes splendidly with the other of pieces of furniture in the room. Would not hesitate to recommend Allure Furnishings Ltd.”

Posted 6 years ago

“Great communication and fast delivery. Very helpful staff.”

Posted 6 years ago

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Allure Furnishing Ltd is rated 2.8 based on 165 reviews