Amazon UK Reviews

Name: Amazon UK
Rating: 4.65

4.7 Rating 13,455 Reviews

93 %

of reviewers recommend Amazon UK

Company Reviews

Questions

Metrics

4.7

Based on 13,455 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Customer Service
Communication Channels	Live Chat, Telephone

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Amazon UK 1 star review on 15th April 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They provide different choices and deliver very quickly, especially in winter time.”

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Posted 8 years ago

“Very easy to order and service is great.Delivery was very fast”

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Posted 8 years ago

“Order was delivered on date and goods were great. never had a problem with Amazon”

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Posted 8 years ago

“The reviews on the website ensure you find out if the item you are considering purchasing is has anything that would make it suitable/unsuitqble for your use. Value for money and a huge selection of the product(s) you have under consideration. The delivery times are brilliant.”

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Posted 8 years ago

“Easy to order products and very fast delivery. Will definitely use Amazon again.”

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Posted 8 years ago

“Had what I was looking for at a good price and quick delivery”

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Posted 8 years ago

“Always excellent choice & service - when any problems Amazon customer service is always excellent and delivery times are usually excellent too, for Amazon UK based suppliers in particular”

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Posted 8 years ago

“Very fast in shipping. Most things overnight or next day. Instant returns, can drop off at any ups store for returns”

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Posted 8 years ago

“The Prime delivery is great, next day delivery for however many items I want”

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Posted 8 years ago

“This is a bit of a + and - story - I ordered something for my sister in laws special birthday and for the first time ever I had to return it, it was over £100 so the refund was key. This is the first time I have ever had to return an item and I have to say the process was brilliant. Refund was quick, return process was excellent, all went very smoothly. Amazon really have their returns process nailed, which makes me want to use them for pretty much anything I need to buy online. Thanks.”

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Posted 8 years ago

“Prompt helpful very responsive couldnt be happier”

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Posted 8 years ago

“Delivery came on time, product wasn't damaged etc.”

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Posted 8 years ago

“Delivery the same day”

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Posted 8 years ago

“Fast and good delivery system”

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Posted 8 years ago

“Fantastic service. Excellent customer service when anything goes wrong or I need a replacement etc. They deliver 7 days a week. Amazing.”

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Posted 8 years ago

“Yes, shopping habits have changed over the years and the very greatest change is dialling up something you are looking for on Amazon, finding dozens of options, then at the click of a button have it land at your door the next day or soon after.”

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Posted 8 years ago

“They had the product available and was easy to order.”

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Posted 8 years ago

“Great service, great delivery. Reliable. Opportunity to review what other buyers say. My first place to look for whatever I am looking to buy.”

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Posted 8 years ago

“Always receive excellent service from them and if I do have problems they resolve them quickly and efficiently”

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Posted 8 years ago

“Has all the products I have at great prices.”

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Posted 8 years ago

Amazon UK is rated 4.7 based on 13,455 reviews