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Amazon UK Reviews

4.7 Rating 13,455 Reviews
93 %
of reviewers recommend Amazon UK
4.7
Based on 13,455 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Customer Service
Communication Channels
Live Chat, Telephone

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Amazon UK 1 star review on 15th April 2026
Anthony Dean
Amazon UK 1 star review on 8th March 2026
Susan Margret
Amazon UK 1 star review on 17th February 2026
Catherine Holt
Amazon UK 1 star review on 17th January 2026
Mendoza Ruiz
Amazon UK 2 star review on 25th October 2025
CHUNG L
Amazon UK 5 star review on 27th July 2025
Tammy S. Phipps
Amazon UK 1 star review on 24th June 2025
Griol
54
Anonymous
Anonymous  // 01/01/2019
My order was processed without fuss. Goods arrived on the correct date and in great condition.
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Posted 8 years ago
lots on offer. as a keen carp fisherman I use AMAZON often and find them very useful and quick with a large selectionaccross the board
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Posted 8 years ago
Very comprehensive selection, very reasonable pricing and easy to navigate the website plus delivered extremely rapidly!
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Posted 8 years ago
Late delivery was easily resolved with either compensation, refund or replacement and an apology. Amazing CS and deals.
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Posted 8 years ago
Never had any problems with any of the products that I have purchased from Amazon. Excellent service. Really happy to continue using Amazon. Thank you Amazon for making shopping so easy.
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Posted 8 years ago
I received the order in good time, and i am very happy with the goods that i purchased :)
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Posted 8 years ago
Ordered quite a few products of Amazon and 2 items were delivered the nxt day at no extra cost.and other items arrived within 2 days.
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Posted 8 years ago
very fast delivery and returns are super quick
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Posted 8 years ago
Simple, easy to use, no hassle and delivered on time. To top it off the prices are hard to beat. Top company
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Posted 8 years ago
I have bought products from Amazon.co.uk since 2009, they have the best customer service and they even refunded my money when the seller did not send the product. Keep up the amazing work.
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Posted 8 years ago
Great value for money all the time and the postage is fast
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Posted 8 years ago
Thanxxxxxxx :) yessss
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Posted 8 years ago
Purchased a set of speaker stands, quality solid construction, look good and value for money
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Posted 8 years ago
Easy to pay quick and easy checkout!
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Posted 8 years ago
Delivered next day,,,Quality of the product was perfect,,,,packaging is good
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Posted 8 years ago
Service is excellent
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Posted 8 years ago
Had what I wanted at a great price!
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Posted 8 years ago
So much choice, easy use of website and delivery
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Posted 8 years ago
I have been using Amazon UK for many years now. There have been ups and downs, but one thing Amazon UK has always had excellent after sale care. Customer services have been very gracious towards me. Even after having trouble with a product many months later, I was told to send the item back 'free' and for a full refund. I feel very reassured shopping with Amazon UK. I will be honest, I have received plenty of crappy products or faulty items, but I never for a minute worried about sending them back for a refund, and that is why I continue to buy with them without concern.
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Posted 8 years ago
They always provide an reliable service with high quality products which always arrive on time.
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Posted 8 years ago
Amazon UK is rated 4.7 based on 13,455 reviews