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Amazon UK Reviews

4.7 Rating 13,457 Reviews
93 %
of reviewers recommend Amazon UK
4.7
Based on 13,457 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Customer Service
Communication Channels
Live Chat, Telephone

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Amazon UK 5 star review on 1st May 2026
Daisy Turner
Amazon UK 1 star review on 8th March 2026
Susan Margret
Amazon UK 1 star review on 17th February 2026
Catherine Holt
Amazon UK 1 star review on 17th January 2026
Mendoza Ruiz
Amazon UK 2 star review on 25th October 2025
CHUNG L
Amazon UK 5 star review on 27th July 2025
Tammy S. Phipps
Amazon UK 1 star review on 24th June 2025
Griol
54
Anonymous
Anonymous  // 01/01/2019
Delivery next day. And I do t have to go shopping
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Posted 8 years ago
They always deliver on time, are efficient and their prices excellent
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Posted 8 years ago
The customer service is second to none.
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Posted 8 years ago
I usually order last minute so need to have items delivered quickly. Most of the item I get my order the next day.
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Posted 8 years ago
The goods ordered arrive safe and sound and very quick too! Internet shopping at its finest!
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Posted 8 years ago
Fast delivery and product as described
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Posted 8 years ago
Always have my packages with no problem and a very easy and accessible website to navigate.
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Posted 8 years ago
They deliver products that are as described for reasonable delivery fees in very quick turnaround time. They made me happy by making it so easy for me to get what I want quickly and at a reasonable price.
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Posted 8 years ago
Regulatory buys on amazon uk but the product was not available and I searched on the German amazon.
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Posted 8 years ago
Very good delivery options, good description of items and good reviews to support your choice
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Posted 8 years ago
Awesome service, I’ve been prime for a year now and I love it
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Posted 8 years ago
Excellent customer services
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Posted 8 years ago
I have been a customer of Amazon for a long time and placed numerous orders with them, after ordering there confirmation emails are very quick and precise. If there are ever an issues regarding orders they are very quick to deal with these always putting there customers first. Their advisors are always polite towards there customers, Amazon is my first place to shop as it's 100 per cent customer guarantee from ordering to delivery Well done asda
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Posted 8 years ago
Hi, I've ordered lots of things from amazon over many years and I've had no problems with them. I've had delivery issues but then there customer service is amazing when it comes to helping and offering refunds for items that haven't showed. They have reasonable prices for things and the delivery speeds are amazing, I had prime for 6 months and the next day delivery is so handy when you need something fast, and even without prime the deliveries come in about 3 days, I had a few occasions where they showed up the next day without prime. Great job Amazon, please keep it up.
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Posted 8 years ago
Excellent thank you
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Posted 8 years ago
The Prime service is second to none and next day delivery is so handy!
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Posted 8 years ago
Good items,fast delivery
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Posted 8 years ago
Every time I use amazon the goods arrive on time or early . If I have any issues with returning anything they are helpful . Refunds are done quickly and I always find the products or books I need .
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Posted 8 years ago
I can't praise Amazon enough, their customer service is top drawer. They sort any issues out with no hassle, therefore giving me more confidence in purchasing products from them. Totally recommended.
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Posted 8 years ago
Order was quickly delivered
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Posted 8 years ago
Amazon UK is rated 4.7 based on 13,457 reviews