Amazon UK Reviews

Name: Amazon UK
Rating: 4.65

4.7 Rating 13,454 Reviews

93 %

of reviewers recommend Amazon UK

Company Reviews

Questions

Metrics

4.7

Based on 13,454 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	Greater than 90%
Customer Service
Communication Channels	Live Chat, Telephone

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Amazon UK 1 star review on 8th March 2026

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“eccellente”

Helpful Report

Posted 8 years ago

“Ordering is easy delivery is very quick the goods are always in good condition too.”

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Posted 8 years ago

“Amazon have competitive prices, the items are always well wrapped and delivered in a safe and timely manner. Amazon also do a gift wrap which is always helpful”

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Posted 8 years ago

“A long time customer of Amazon and my feedback is as follows: • Website – Very User friendly, simple, offers wide range of products and very informative • Customer service by Amazon- Excellent • Customer focused and great attention to details- Excellent • Communications with customer- Very Prompt and honest and great follow up • Delivery of services- Excellent and very high customer satisfaction • Overall, I grade this feedback as 5 stars • What can be improved?- Continue delivering excellent services to customers. Also kindly consider how you can improve SLAs with business partners such as delivery of items, as sometimes ( very rare) the item has been missed or wrongly indicated as delivered. Well done”

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Posted 8 years ago

“SUPERB SERIVICE EVERYTIME”

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Posted 8 years ago

“They made buying from them easy and their products cover most everything I need”

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Posted 8 years ago

“service was very quick and orders were what was ordered”

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Posted 8 years ago

“Both offer all sorts of items for discounted prices.”

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Posted 8 years ago

“I found baby boy Carter shoes at a very reasonable price. Way better price than other website even on Black Friday!”

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Posted 8 years ago

“You make my kids happy and you didn't now me. Thank you!”

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Posted 8 years ago

“The furniture that arrived was excellent quality and very good value”

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Posted 8 years ago

“Super fast delivery and quality goods”

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Posted 8 years ago

“Great UI, easy to find the articles, secure payment, quick delivery, perfect item conditions”

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Posted 8 years ago

“great customer service, exceptional value and the website's easy to navigate. Thanks”

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Posted 8 years ago

“Right price, good service”

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Posted 8 years ago

“Super customer service quality”

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Posted 8 years ago

“very happy with amazon and the independent sellers on amazon. you can find anything on amazon. the prices are lower than retail prices in shops. the delivery service that amazon provide is fast and accurate only downside is the independent delivery person/s that take delivery of your parcel and just throw it in the porch or leave it outside.”

Helpful Report

Posted 8 years ago

“Great buying choices and offers. User friendly website, easy to navigate and complete a buying transaction. Product reviews on Amazon is a world leader for honest and true reflections and ratings for consumers. Highly trusted online shopping platform.”

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Posted 8 years ago

“Perfect. Everything went smooth and their customer service is prompt and easy to communicate with.”

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Posted 8 years ago

“Easy to order and always delivered on time”

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Posted 8 years ago

Amazon UK is rated 4.7 based on 13,454 reviews