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Amazon UK Reviews

4.7 Rating 13,453 Reviews
93 %
of reviewers recommend Amazon UK
4.7
Based on 13,453 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
On-time Delivery
Greater than 90%
Customer Service
Communication Channels
Live Chat, Telephone

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Amazon UK 1 star review on 8th March 2026
Susan Margret
Amazon UK 1 star review on 17th February 2026
Catherine Holt
Amazon UK 1 star review on 17th January 2026
Mendoza Ruiz
Amazon UK 2 star review on 25th October 2025
CHUNG L
Amazon UK 5 star review on 27th July 2025
Tammy S. Phipps
Amazon UK 1 star review on 24th June 2025
Griol
Amazon UK 5 star review on 22nd May 2025
Anonymous
53
Anonymous
Anonymous  // 01/01/2019
never had any problems with amazon very professional
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Posted 8 years ago
I always shop from Amazon. There's always offers, my parcels come packaged well and on time.
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Posted 8 years ago
they did very fast deleivery
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Posted 8 years ago
Delivered on time at best price around
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Posted 8 years ago
They are just so good and always have the products that you want and the relieved is perfect
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Posted 8 years ago
Every time i am looking for something i find it. Nice easy site to use. Quick simple payment. Good quality product without any hassle.
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Posted 8 years ago
Prime service is fantastic.
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Posted 8 years ago
Always a quick reliable service for a housebound person and it always good quality products
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Posted 8 years ago
Always a quick reliable service for a housebound person and it always good quality products
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Posted 8 years ago
Amazon prime service excellent value for regular customers
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Posted 8 years ago
Fantastic place to shop. Easy. Cheap. Has everything I will ever need. Super speedy deliver (next day on miosylt stuff iv ordered)
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Posted 8 years ago
There services are prompt. They have a good returns policy . I have never had any problems with them
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Posted 8 years ago
Very serious i'm glad.
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Posted 8 years ago
Always a delight shopping with Amazon. Their 'Prime' service is second to none (The delivery service is incredible, like same day or next day delivery! WOW) and the customer service from past experience is 'the' best I have ever seen. Very helpful and prompt to resolve your issues. It's a reason why they're the leading online retailer/e-commerce site.
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Posted 8 years ago
A1 top seller
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Posted 8 years ago
By providing an answer to my needs in a quick, effective manner and by providing security, both in payment method and goods delivery system. You can be assured when it comes to Amazon - an amazingly efficient and safe company to deal with!
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Posted 8 years ago
The experience was OK. No problems with the shipment and no problems with the quality or the characteristics of the goods we bought. Everything OK.
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Posted 8 years ago
Easy returns, fast delivery, great customer service, instant refunds on returns
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Posted 8 years ago
They're taking over the world but seem not to have gone meglomanic yet
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Posted 8 years ago
Amazon are the top online retailers I've come across. I have prime and I have never thought a company could sell so effectively!!
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Posted 8 years ago
Amazon UK is rated 4.7 based on 13,453 reviews