Amazon UK Reviews

4.7 Rating 13,447 Reviews

93 %

of reviewers recommend Amazon UK

4.7

Based on 13,447 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 48%
Accurate And Undamaged Orders	Greater than 82%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

How does Amazon UK deliver? How long does Amazon UK take to deliver? Does Amazon UK deliver on time? How is accuracy and good condition of items delivered by Amazon UK?

Returns

How is Amazon UK returns process?

Customer Service

How can I contact Amazon UK? How quickly does Amazon UK resolve customer queries?

Get Answers to Your Questions

Ask a question and get answers from people who are customers of Amazon UK.

Visit Website

How long does Amazon UK take to deliver?

Helpful Report

(2 weeks ago)

Amazon UK normally delivers within 5 Days.

Helpful Report

(2 weeks ago)

78.57%

Industry Average

“ Pretty much always find what I want at reasonable price. You do need to check elsewhere but generally it saves having to spend money on petrol and parking and item with prime delivery might be cheaper or same price as shops. Easy returns also and refund made as soon as you return to a collection point. ”

- John Harris

“ Had what I needed. Quick delivery. Was cheaper elsewhere but ease of use and free delivery won ”

- Jonathon Pickering

“ Love amazon it is my first point of call to shop Easy to use and products come quickly with prime delivery ”

- Jennifer Durham

Amazon UK Reviews

Delivery - Fast