Amazon UK Reviews

4.7 Rating 13,402 Reviews

93 %

of reviewers recommend Amazon UK

4.7

Based on 13,402 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 57%
Accurate And Undamaged Orders	Greater than 83%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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How long does Amazon UK take to deliver?

Helpful Report

(3 weeks ago)

Amazon UK normally delivers next Day.

Helpful Report

(3 weeks ago)

79.49%

Industry Average

“ Love amazon it is my first point of call to shop Easy to use and products come quickly with prime delivery ”

- Jennifer Durham

“ Easy to order with an excellent selection of products on offer.Nest day delivery. If a product needs to be returned this is a quick and easy process with no hassle money back guarantee. ”

- Hazl Yates

“ Great value for money, quick delivery always notified, never shop with any one else ”

- Paul Donohoe

Amazon UK Reviews

Delivery - Fast